problem with KB867801

to clarify my problem I get this message Windows Explorer has encountered a problem and needs to close. Also McAffee Subscription Error A component needed to run is not present, please reinstall Mcaffee Security Center which is impossible to do since nothing works
--
peanut

I had to do a repair install of XP to get back to a working system from this update 867801. This is
the first time in a long while that an update has done this to me.

Most worryingly it was not possible to get into safe mode because I just kept of getting fatal
errors in Explorer.exe ... so no desktop.

I really wish Windows had a system restore facility available from CD or floppy boot - it would make
life a heck of a lot more comfortable when these unbootable issues crop up.

Chris.

"peanut" <> wrote in message
news8A79BE2-E1A7-4284-B20C-...
to clarify my problem I get this message Windows Explorer has encountered a problem and needs to
close. Also McAffee Subscription Error A component needed to run is not present, please reinstall
Mcaffee Security Center which is impossible to do since nothing works
--
peanut


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004

I had to ctrl+alt+del to get to taskmanager and then go to shutdown and click on restart. Once I restarted I hit F8 to get into safe mode to do a system restore. I have my updates configured to notify me before installing so I can set a restore point just in case something like this happens.
--
peanut


"Chris Barber" wrote:

> I had to do a repair install of XP to get back to a working system from this update 867801. This is
> the first time in a long while that an update has done this to me.
>
> Most worryingly it was not possible to get into safe mode because I just kept of getting fatal
> errors in Explorer.exe ... so no desktop.
>
> I really wish Windows had a system restore facility available from CD or floppy boot - it would make
> life a heck of a lot more comfortable when these unbootable issues crop up.
>
> Chris.
>
> "peanut" <> wrote in message
> news8A79BE2-E1A7-4284-B20C-...
> to clarify my problem I get this message Windows Explorer has encountered a problem and needs to
> close. Also McAffee Subscription Error A component needed to run is not present, please reinstall
> Mcaffee Security Center which is impossible to do since nothing works
> --
> peanut
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004
>
>
>

Unfortunately in my instance the desktop shell would not load so safe mode wouldn't work either. Was
*very* frustrating since I also had an issue trying to figure out my internet connection after the
reinstall so that it could re-activate successfully. I eventually had to change a machine to host an
internet proxy to get it to work.

Still .. this isn't helping your specific issue - I just thought I'd add to the weight of concern
about this update.

Chris.

"peanut" <> wrote in message
news:43F8D243-0EF6-40CA-AE8E-...
I had to ctrl+alt+del to get to taskmanager and then go to shutdown and click on restart. Once I
restarted I hit F8 to get into safe mode to do a system restore. I have my updates configured to
notify me before installing so I can set a restore point just in case something like this happens.
--
peanut


"Chris Barber" wrote:

> I had to do a repair install of XP to get back to a working system from this update 867801. This
is
> the first time in a long while that an update has done this to me.
>
> Most worryingly it was not possible to get into safe mode because I just kept of getting fatal
> errors in Explorer.exe ... so no desktop.
>
> I really wish Windows had a system restore facility available from CD or floppy boot - it would
make
> life a heck of a lot more comfortable when these unbootable issues crop up.
>
> Chris.
>
> "peanut" <> wrote in message
> news8A79BE2-E1A7-4284-B20C-...
> to clarify my problem I get this message Windows Explorer has encountered a problem and needs to
> close. Also McAffee Subscription Error A component needed to run is not present, please reinstall
> Mcaffee Security Center which is impossible to do since nothing works
> --
> peanut
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004
>
>
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004

Another option is to try Safe Mode with command prompt. Then run system
restore from the command line:

C:\Windows\System32\restore\rstrui.exe

Chris Barber wrote:

> I had to do a repair install of XP to get back to a working system from this update 867801. This is
> the first time in a long while that an update has done this to me.
>
> Most worryingly it was not possible to get into safe mode because I just kept of getting fatal
> errors in Explorer.exe ... so no desktop.
>
> I really wish Windows had a system restore facility available from CD or floppy boot - it would make
> life a heck of a lot more comfortable when these unbootable issues crop up.
>
> Chris.
>
> "peanut" <> wrote in message
> news8A79BE2-E1A7-4284-B20C-...
> to clarify my problem I get this message Windows Explorer has encountered a problem and needs to
> close. Also McAffee Subscription Error A component needed to run is not present, please reinstall
> Mcaffee Security Center which is impossible to do since nothing works

Hmm - I wasn't aware of that.

I'll bear that in mind next time.

Chris.

"Rock" <> wrote in message news:...
Another option is to try Safe Mode with command prompt. Then run system
restore from the command line:

C:\Windows\System32\restore\rstrui.exe

Chris Barber wrote:

> I had to do a repair install of XP to get back to a working system from this update 867801. This
is
> the first time in a long while that an update has done this to me.
>
> Most worryingly it was not possible to get into safe mode because I just kept of getting fatal
> errors in Explorer.exe ... so no desktop.
>
> I really wish Windows had a system restore facility available from CD or floppy boot - it would
make
> life a heck of a lot more comfortable when these unbootable issues crop up.
>
> Chris.
>
> "peanut" <> wrote in message
> news8A79BE2-E1A7-4284-B20C-...
> to clarify my problem I get this message Windows Explorer has encountered a problem and needs to
> close. Also McAffee Subscription Error A component needed to run is not present, please reinstall
> Mcaffee Security Center which is impossible to do since nothing works



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.732 / Virus Database: 486 - Release Date: 29/07/2004