Problem with KB973475 & Excel Pivot Tables

Excel Office Prof. 2003 in Windows XP
Prior to the installation of KB973475 we had no problems but now
1. when we add data to a pivot table and go to create a pivot chart report
- when prompted to reselect the critira, excel crashes
2. working in a regular excel sheet, wanting to consoidate information,
(retrieving data from a pivot table) excel crashes

removing KB973475 allows these actions to complete without issue. But as
soon as it is installed we have problems. I have read through the FAQ and
the Vulnerability Info for KB973475 but do not see what would be a solution
to this issue.

any help would be greatly appreciated

See the "How to obtain help" section of
http://support.microsoft.com/kb/973475

For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB973475).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Arc-is-t wrote:
> Excel Office Prof. 2003 in Windows XP
> Prior to the installation of KB973475 we had no problems but now
> 1. when we add data to a pivot table and go to create a pivot chart report
> - when prompted to reselect the critira, excel crashes
> 2. working in a regular excel sheet, wanting to consoidate information,
> (retrieving data from a pivot table) excel crashes
>
> removing KB973475 allows these actions to complete without issue. But as
> soon as it is installed we have problems. I have read through the FAQ and
> the Vulnerability Info for KB973475 but do not see what would be a
> solution
> to this issue.
>
> any help would be greatly appreciated

Arc-is-t wrote:
> Excel Office Prof. 2003 in Windows XP
> Prior to the installation of KB973475 we had no problems but now
> 1. when we add data to a pivot table and go to create a pivot char
report
> - when prompted to reselect the critira, excel crashes
> 2. working in a regular excel sheet, wanting to consoidat
information,
> (retrieving data from a pivot table) excel crashes
>
> removing KB973475 allows these actions to complete without issue.
But as
> soon as it is installed we have problems. I have read through th
FAQ and
> the Vulnerability Info for KB973475 but do not see what would be a
> solution
> to this issue.
>
> any help would be greatly appreciated

We have a simular problem
The solution was to uninstall KB973475 update.
When you install the update excel won't allow the operations that you ar
doing due it will think some external code is being runned.

There is still not a solution for this "bug"

--
Touc
Posted via http://www.vistaheads.co

"Arc-is-t" wrote:

> Excel Office Prof. 2003 in Windows XP
> Prior to the installation of KB973475 we had no problems but now
> 1. when we add data to a pivot table and go to create a pivot chart report
> - when prompted to reselect the critira, excel crashes
> 2. working in a regular excel sheet, wanting to consoidate information,
> (retrieving data from a pivot table) excel crashes
>
> removing KB973475 allows these actions to complete without issue. But as
> soon as it is installed we have problems. I have read through the FAQ and
> the Vulnerability Info for KB973475 but do not see what would be a solution
> to this issue.
>
> any help would be greatly appreciated

We was with the similar problem, when try to change pivot table settings
like database range. In my case Excel crash and close the program, to prevent
this check if the panel is freeze, just unfreeze panels and try to update
pivot table.
Hope this tip can help you!

Cheers!