Problem logging onto 2nd account

Running WinXP Home SP2 with all the latest updates, including ones issued
April 10th.
Have a problem accessing the second user account. The account begins to
load and then aborts back to the account selection screen. The first account
opened when Win is first booted loads fine. But when a second account is
tried, I have this problem Sometimes, six or eight tries are required to get
into the account. But I'm afraid that one of these times, I won't be able to
access the account.

The account was deleted and a new account set up. The problem still occurs
with this new account.

My problem seemed to start with the updates of Apr. 3rd (the notorious
KB925902). KB890859 was downloaded at the same time. The "user32.dll" error
message was corrected with a new driver download from Realtek, although I
installed KB935448 just to be sure.

If I uninstall KB925902, it says all the programs I have loaded since its
installation may not work. So I'm hesitant to uninstall it.

Has anyone experienced this problem, or know of a work around? Seems to me
that a file is corrupted somewhere, but I don't know what file(s) control the
accessing of user accounts.

Any help would be most appreciated.

--
tsgm

An update . . . When accessing the 2nd user account, the program would abort
just at the moment that the welcome greeting sound would start to play. So I
figured it might have something to do with the Realtek Audio (rthdcpl.exe).
I had uploaded Realtex's latest driver for WinXP, dated 3-30-07, from their
website. As mentioned above, this cured the user32.dll relocation dialog box
on bootup.

I went into the System, Device Manager and rolled back the driver for the
audio to the previous backup. On first reboot of the computer I incurred the
same problem with trying to access the second user account. But on
subsequent bootups, I have not incurred any problem in accessing the second
account (has worked fine for about 15 times in a row - logging off and back
on when the other account is logged on). I haven't been able to do this
consistently for the past week or so. So my problem may be solved --
fingers' crossed.

Realtek latest drivers may have a problem with the latest Windows updates.

Will post again if problem returns . . .

--
tsgm


"tsgm" wrote:

> Running WinXP Home SP2 with all the latest updates, including ones issued
> April 10th.
> Have a problem accessing the second user account. The account begins to
> load and then aborts back to the account selection screen. The first account
> opened when Win is first booted loads fine. But when a second account is
> tried, I have this problem Sometimes, six or eight tries are required to get
> into the account. But I'm afraid that one of these times, I won't be able to
> access the account.
>
> The account was deleted and a new account set up. The problem still occurs
> with this new account.
>
> My problem seemed to start with the updates of Apr. 3rd (the notorious
> KB925902). KB890859 was downloaded at the same time. The "user32.dll" error
> message was corrected with a new driver download from Realtek, although I
> installed KB935448 just to be sure.
>
> If I uninstall KB925902, it says all the programs I have loaded since its
> installation may not work. So I'm hesitant to uninstall it.
>
> Has anyone experienced this problem, or know of a work around? Seems to me
> that a file is corrupted somewhere, but I don't know what file(s) control the
> accessing of user accounts.
>
> Any help would be most appreciated.
>
> --
> tsgm