Problem with registry/KB905915

Here's my problem. I have Windows Millennium operating system. A few weeks
ago, I sent an email to the technical support crew telling them I had a
problem with the download of the critical update to KB896688. Once I
clicked on the update, I would assume that it was downloaded so then the
window would come up and ask me to reboot. So I did. I came back online,
checked windows update again and had seen the KB896688 update listed, needing
to be downloaded. Regardless if I rebooted my machine or not, windows update
would list the KB896688 update needing to be downloaded. I had given up hope
so I let some time pass. Recently, I checked windows update again and this
time it listed the KB905915 update(supersedes KB896688). So I downloaded
that and the same thing happened to me when I downloaded the KB896688 update.
I even tried to download the update from the windows catalog, save it on my
desktop and download it. When I did download it, it would go its course but
this grey window would pop up saying this": Advanced INF Installer - Reason
- The configuration registry database is corrupt. However, it did say the
update was downloaded successfully. I'm thinking that this is a registry
problem. I haven't messed around with the registry so that's why this is
puzzling to me. Is there a simplistic way that I can go into the registry,
fix the error then download the update(KB905915) without having the grey
window(registry) popping up along with the update looping over and over for
me to download? I've gone to regedit.exe a few times just to see what it's
like but I haven't gone and changed anything. I'm afraid of doing something
and my computer won't run properly. Like I said, I'd like to be able to
download this update without a problem and have my registry operating
efficiently. Any input is appreciated.

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Andrew wrote:
> Here's my problem. I have Windows Millennium operating system. A few
> weeks ago, I sent an email to the technical support crew telling them I
> had a problem with the download of the critical update to KB896688.
> Once I clicked on the update, I would assume that it was downloaded so
> then the window would come up and ask me to reboot. So I did. I came
> back online, checked windows update again and had seen the KB896688
> update listed, needing to be downloaded. Regardless if I rebooted my
> machine or not, windows update would list the KB896688 update needing to
> be downloaded. I had given up hope so I let some time pass. Recently, I
> checked windows update again and this time it listed the KB905915
> update(supersedes KB896688). So I downloaded that and the same thing
> happened to me when I downloaded the KB896688 update. I even tried to
> download the update from the windows catalog, save it on my desktop and
> download it. When I did download it, it would go its course but this
> grey window would pop up saying this": Advanced INF Installer - Reason -
> The configuration registry database is corrupt. However, it did say the
> update was downloaded successfully. I'm thinking that this is a
> registry problem. I haven't messed around with the registry so that's
> why this is puzzling to me. Is there a simplistic way that I can go into
> the registry, fix the error then download the update(KB905915) without
> having the grey window(registry) popping up along with the update looping
> over and over for me to download? I've gone to regedit.exe a few times
> just to see what it's like but I haven't gone and changed anything. I'm
> afraid of doing something and my computer won't run properly. Like I
> said, I'd like to be able to download this update without a problem and
> have my registry operating efficiently. Any input is appreciated.

"Andrew" <> ha scritto nel messaggio
news:22112683-8A2C-4A5A-A065-...
> Here's my problem. I have Windows Millennium operating system. A few
weeks
> ago, I sent an email to the technical support crew telling them I had a
> problem with the download of the critical update to KB896688.
-- cut ---
> - The configuration registry database is corrupt. However, it did say the
> update was downloaded successfully. I'm thinking that this is a registry
> problem. I haven't messed around with the registry so that's why this is
> puzzling to me. Is there a simplistic way that I can go into the
registry,
> fix the error then download the update(KB905915) without having the grey
> window(registry) popping up along with the update looping over and over
for
> me to download? I've gone to regedit.exe a few times just to see what
it's
> like but I haven't gone and changed anything. I'm afraid of doing
something
> and my computer won't run properly. Like I said, I'd like to be able to
> download this update without a problem and have my registry operating
> efficiently. Any input is appreciated.

Hi Andrew.

http://blogs.dotnethell.it/vincent/Post_1891.aspx
"Microsoft Internet Explorer e la patch 905915".

Follow/Up to: microsoft.public.it.internet_explorer
[suggested by: Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer 2003/2004/2005]
--
\ | / Ciao & Merry Xmas from Italy
(@ @) Fr@nk
---o00-(_)-00o--------------------------------------

^__^ Fr@nk® wrote:
>> Here's my problem. I have Windows Millennium operating system. A few
>> weeks ago, I sent an email to the technical support crew telling them I
>> had a problem with the download of the critical update to KB896688.
> -- cut ---
>> - The configuration registry database is corrupt. However, it did say
>> the
>> update was downloaded successfully. I'm thinking that this is a
>> registry
>> problem. I haven't messed around with the registry so that's why this is
>> puzzling to me. Is there a simplistic way that I can go into the
>> registry,
>> fix the error then download the update(KB905915) without having the grey
>> window(registry) popping up along with the update looping over and over
>> for
>> me to download? I've gone to regedit.exe a few times just to see what
>> it's like but I haven't gone and changed anything. I'm afraid of doing
>> something and my computer won't run properly. Like I said, I'd like to
>> be
>> able to download this update without a problem and have my registry
>> operating efficiently. Any input is appreciated.
>
> Hi Andrew.
>
> http://blogs.dotnethell.it/vincent/Post_1891.aspx
> "Microsoft Internet Explorer e la patch 905915".
>
> Follow/Up to: microsoft.public.it.internet_explorer
> [suggested by: Vincenzo Di Russo Microsoft® MVP - Most Valuable
> Professional
> Windows - Internet Explorer 2003/2004/2005]

You think someone running WinME installed IE7 Beta1 and that's the cause of
his problems?
--
~PA Bear

PA Bear wrote:

My answer at bottom...

> ^__^ Fr@nk® wrote:
>>> Here's my problem. I have Windows Millennium operating system. A few
>>> weeks ago, I sent an email to the technical support crew telling them I
>>> had a problem with the download of the critical update to KB896688.
>> -- cut ---
>>> - The configuration registry database is corrupt. However, it did say
>>> the
>>> update was downloaded successfully. I'm thinking that this is a
>>> registry
>>> problem. I haven't messed around with the registry so that's why this
>>> is puzzling to me. Is there a simplistic way that I can go into the
>>> registry,
>>> fix the error then download the update(KB905915) without having the grey
>>> window(registry) popping up along with the update looping over and over
>>> for
>>> me to download? I've gone to regedit.exe a few times just to see what
>>> it's like but I haven't gone and changed anything. I'm afraid of doing
>>> something and my computer won't run properly. Like I said, I'd like to
>>> be
>>> able to download this update without a problem and have my registry
>>> operating efficiently. Any input is appreciated.
>>
>> Hi Andrew.
>>
>> http://blogs.dotnethell.it/vincent/Post_1891.aspx
>> "Microsoft Internet Explorer e la patch 905915".
>>
>> Follow/Up to: microsoft.public.it.internet_explorer
>> [suggested by: Vincenzo Di Russo Microsoft® MVP - Most Valuable
>> Professional
>> Windows - Internet Explorer 2003/2004/2005]
>
> You think someone running WinME installed IE7 Beta1 and that's the cause
> of his problems?

Sure... no :-)

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
http://support.microsoft.com/newsgroups
http://mvp.support.microsoft.com/

"PA Bear" <> ha scritto nel messaggio
news:...
> ^__^ Fr@nk® wrote:
> >> Here's my problem. I have Windows Millennium operating system. A few
> >> weeks ago, I sent an email to the technical support crew telling them I
> >> had a problem with the download of the critical update to KB896688.
> > -- cut ---
>> Any input is appreciated.
> >
> > Hi Andrew.
> >
> > http://blogs.dotnethell.it/vincent/Post_1891.aspx
> > "Microsoft Internet Explorer e la patch 905915".
> >
> > Follow/Up to: microsoft.public.it.internet_explorer
> > [suggested by: Vincenzo Di Russo Microsoft® MVP - Most Valuable
> > Professional
> > Windows - Internet Explorer 2003/2004/2005]
>
> You think someone running WinME installed IE7 Beta1 and that's the cause
of
> his problems?
> --
> ~PA Bear

PA Bear,
hoping this helps if you did not read it yet:
http://blogs.msdn.com/ie/archive/2005/12/16/504864.aspx
(see Jeremy's Note at the bottom)
....
The problems that you have read about are on IE6, not IE7. They are caused
by people having a registry key put in place by IE7 which is removed during
normal uninstalls. The identified way that this gets left in place when IE6
is running is when people have an unsupported "side by side" configuration
and are running both IE6 and IE7 on the same system. This is not supported.
This is not an IE7 problem in particular.
.... etc.
Thanks, ...Vincenzo... ;-)

--
\ | / Ciao
(@ @) Fr@nk
---o00-(_)-00o--------------------------------------

see below (between the two stars):

"^__^ Fr@nk®" <> ha scritto nel messaggio
news:lVMrf.16937$...
> "PA Bear" <> ha scritto nel messaggio
> news:...
> > ^__^ Fr@nk® wrote:
> > >> Here's my problem. I have Windows Millennium operating system. A
few
> > >> weeks ago, I sent an email to the technical support crew telling them
I
> > >> had a problem with the download of the critical update to KB896688.
> > > -- cut ---
>
> PA Bear,
> hoping this helps if you did not read it yet:
> http://blogs.msdn.com/ie/archive/2005/12/16/504864.aspx
> (see Jeremy's Note ( at the bottom ) *at the top*
> ...

One cannot install IE7 Beta1 in WinME, Frank. Since OP (Andrew) is running
WinME, he couldn't possibly have the Registry key in question which has been
causing the problems for others.
--
~PA Bear

^__^ Fr@nk® wrote:
> see below (between the two stars):
>
> "^__^ Fr@nk®" <> ha scritto nel messaggio
> news:lVMrf.16937$...
> > "PA Bear" <> ha scritto nel messaggio
> > news:...
> > > ^__^ Fr@nk® wrote:
> > > > > Here's my problem. I have Windows Millennium operating system.
> > > > > A few weeks ago, I sent an email to the technical support crew
> > > > > telling them I had a problem with the download of the critical
> > > > > update to KB896688. -- cut ---
> >
> > PA Bear,
> > hoping this helps if you did not read it yet:
> > http://blogs.msdn.com/ie/archive/2005/12/16/504864.aspx
> > (see Jeremy's Note ( at the bottom ) *at the top*
> > ...

"PA Bear" <> ha scritto nel messaggio
news:...
> One cannot install IE7 Beta1 in WinME, Frank. Since OP (Andrew) is
running
> WinME, he couldn't possibly have the Registry key in question which has
been
> causing the problems for others.
> --
> ~PA Bear
>
IE7 System Requirements:
Supported Operating Systems: Windows 2000; Windows 95; Windows 98; Windows
ME; Windows XP.
The described issue of KB905915 could arise if you install IE7 and/or
unistall it or you are running both IE6 and IE7 on the same system or IE6
only, because you unistalled IE7. This is not supported. This is not an IE7
problem in particular.
For details please refer to Jeremy's Note at:
http://blogs.msdn.com/ie/archive/2005/12/16/504864.aspx
Hoping this helps.

"PA Bear" <> ha scritto nel messaggio
news:...
> One cannot install IE7 Beta1 in WinME, Frank. Since OP (Andrew) is
running
> WinME, he couldn't possibly have the Registry key in question which has
been
> causing the problems for others.
> --
Hi.
I see only now that you posted in both NGs microsoft.public.windowsupdate
and microsoft.public.it.internet_explorer.
The .internet_explorer is an IT Newsgroup, please address your future
queries to the first one only ;-)