Product
Windows® installer
Problem
Stopped working
Date
4/8/2008 1:19 PM
Status
More information available
Problem signature
Problem Event Name: APPCRASH
Application Name: msiexec.exe
Application Version: 4.0.6000.16386
Application Timestamp: 4549af77
Fault Module Name: StackHash_ae42
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: ae42
Additional Information 2: e16519ae83032dbcb9f79b65e3373993
Additional Information 3: 62e6
Additional Information 4: b0f2b9c6e1058c8ebabd9a9a27ac01d2
Extra information about the problem
Bucket ID: 346323220
Thanks zachd, wasn't sure anyone was listening who might provide real
insight instead of simplistic dismisal or moronic nonsense.
--
dlk
"zachd [MSFT]" wrote:
>
> What is the specific information for that specific event in PR&S? There
> should be a data set and a bucket number that might be illuminative.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "dlkitt" <> wrote in message
> news:E7C84EFD-273A-44BE-B6DF-...
> > Today an error occured - Windows Installer Stopped Working - & PR&S
> > returned
> > this response:
> > Upgrade to the latest retail version of Windows Vista
> > The problem was caused by Windows Vista, which was created by Microsoft
> > Corporation. You are running a beta version of Windows Vista, which is no
> > longer supported by Microsoft Corporation.
> >
> > Not so!
> >
> > Diagnostic Report (1.7.0069.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: 0x0
> > Cached Validation Code: 0x0
> > Windows Product Key: *****-*****-RKYVB-HCG2D-8WDW2
> > Windows Product Key Hash: dgvlkIxzEgM5OXrnDQQXo6gKxt4=
> > Windows Product ID: 89578-015-1590643-71717
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 6.0.6000.2.00010300.0.0.003
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {3196D6C9-0E53-4D84-BB13-BBE1AF46435D}(1)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.69.2
> > Signed By: Microsoft
> > Product Name: Windows Vista (TM) Home Premium
> > Architecture: 0x00000000
> > Build lab: 6000.vista_gdr.071023-1545
> > TTS Error:
> > Validation Diagnostic:
> > Resolution Status: N/A
> >
> > WgaER Data-->
> > ThreatID(s): N/A, hr = 0x80070002
> > Version: 6.0.6001.18000
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: N/A, 0x80070002
> > Signed By: N/A, hr = 0x80070002
> > Office Diagnostics:
> > FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_E2AD56EA-337-5001_E2AD56EA-338-0_16E0B333-89-80004005_B4D0AA8B-888-80004005
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
> > Download signed ActiveX controls: Prompt
> > Download unsigned ActiveX controls: Disabled
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Disabled
> > Allow scripting of Internet Explorer Webbrowser control: Disabled
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> > <GenuineResults><MachineData><UGUID>{3196D6C9-0E53-4D84-BB13-BBE1AF46435D}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8WDW2</PKey><PID>89578-015-1590643-71717</PID><PIDType>5</PIDType><SID>S-1-5-21-1436624872-3863378954-3799759224</SID><SYSTEM><Manufacturer>System
> > manufacturer</Manufacturer><Model>P5K
> > Deluxe</Model></SYSTEM><BIOS><Manufacturer>American Megatrends
> > Inc.</Manufacturer><Version>0705 </Version><SMBIOSVersion major="2"
> > minor="4"/><Date>20071210000000.000000+000</Date></BIOS><HWID>5B4D3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
> > Standard
> > Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product
> > GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
> > Office Professional Edition
> > 2003</Name><Ver>11</Ver><Val>65DFA071D8EFDDE</Val><Hash>T3ooxMmyVViiz49uh5ilT/mVL9U=</Hash><Pid>70145-751-3976854-57626</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
> >
> > Spsys.log Content: 0x80070002
> >
> > Also, I am unable to install SP1 & the Product Key was not accepted when
> > asked to re-activate VISTA Home Premium two months after the oringinal
> > install. Only able to activate thru phone call. Very annoying! Either
> > Product
> > Keys are good or they aren't.
> >
> >
> >
> > ________________________________________
> > Rate this response:Provide Feedback
> >
> >
> >
> >
> > --
> > dlk
>