Problem Report -Office Stopped Working - Office 2003 Pro

When I exit Outlook or Word, I am notified that Outlook or Word has stopped
working. When I open Outlook or Word, a windows installer window briefly pops
up and then closes before I can read it. This does not happen every time but
does happen frequently. In fact, both programs seem to be working fine except
for these error messages and installer pop ups. The problem reports and
solutions has the problems identified as Microsoft Office Outlook (or Word)
- Stopped working - date - report sent. When I check for a solution it tells
me "no solutions found." I am running Vista Home Premium and have all known
updates and autoupdate is enabled and OneCare is in the Green.
This problem began when I uninstalled Office 2003 and installed Office 2007.
I spent several weeks with the Office 2007 Microsoft technical help trying to
resolve the identical MS Office Problem 'Outlook 2007 or Word 2007 - stopped
working. Prior to installing 2007 Office 2003 worked fine. I decided that
Vista and Office 2007 were not completely compatible so I uninstalled Office
2007 and reinstalled Office 2003. The "stopped working" error messages in
2003 began then. I tried several solutions found web surfing but none worked.
Finally, I reformatted the hard drive, reinstalled Vista and then reinstalled
Office 2003. Much to my consternation, the error message of Microsoft Office
Outlook / Word - stopped working immediately returned. I am at a complete
loss now. Unintalls of Office followed by reinstalls has failed to fix this.
A complete OS reinstallation on a completely reformated hard drive has now
failed. It appears that this is a Vista problem and not an office problem. I
say this because I have a second computer with XP Pro on it and both Office
2007 and Office 2003 work fine on it.
I have a 2.8 Intel Pentium 4 processor on an Intel D945PAW board, 2 gb
memory dual WD3200 320gb SATA drives, and an NVIDIA GeForce 6500 display
adaptor. As best I know, this relatively new dual core system far exceeds the
Vista minimum requirements. Any suggestions other than returning this newer
computer to XP Pro

You say that you never had the prob until you installed Office 2007.

With the reinstall, are you sure that you deleted the partition that the
original Vista was on, and formatted the Drive, then reinstalled Vista?

I run Vista Home Premium and Office 2003 Pro with no probs at all.

"PJ01" wrote:

> When I exit Outlook or Word, I am notified that Outlook or Word has stopped
> working. When I open Outlook or Word, a windows installer window briefly pops
> up and then closes before I can read it. This does not happen every time but
> does happen frequently. In fact, both programs seem to be working fine except
> for these error messages and installer pop ups. The problem reports and
> solutions has the problems identified as Microsoft Office Outlook (or Word)
> - Stopped working - date - report sent. When I check for a solution it tells
> me "no solutions found." I am running Vista Home Premium and have all known
> updates and autoupdate is enabled and OneCare is in the Green.
> This problem began when I uninstalled Office 2003 and installed Office 2007.
> I spent several weeks with the Office 2007 Microsoft technical help trying to
> resolve the identical MS Office Problem 'Outlook 2007 or Word 2007 - stopped
> working. Prior to installing 2007 Office 2003 worked fine. I decided that
> Vista and Office 2007 were not completely compatible so I uninstalled Office
> 2007 and reinstalled Office 2003. The "stopped working" error messages in
> 2003 began then. I tried several solutions found web surfing but none worked.
> Finally, I reformatted the hard drive, reinstalled Vista and then reinstalled
> Office 2003. Much to my consternation, the error message of Microsoft Office
> Outlook / Word - stopped working immediately returned. I am at a complete
> loss now. Unintalls of Office followed by reinstalls has failed to fix this.
> A complete OS reinstallation on a completely reformated hard drive has now
> failed. It appears that this is a Vista problem and not an office problem. I
> say this because I have a second computer with XP Pro on it and both Office
> 2007 and Office 2003 work fine on it.
> I have a 2.8 Intel Pentium 4 processor on an Intel D945PAW board, 2 gb
> memory dual WD3200 320gb SATA drives, and an NVIDIA GeForce 6500 display
> adaptor. As best I know, this relatively new dual core system far exceeds the
> Vista minimum requirements. Any suggestions other than returning this newer
> computer to XP Pro

Yes - I am certain that I deleted the partition the Original Vista was on,
then a reformant and last a reinstall of the OS. I was a Vista Beta tester
for over a year and did not have the problems that have occurred with the
released Vista. I am fairly literate in tech issues but this one has got me
stumped. As a last resort, I'll try another complete OS installation and then
reinstallation of all the application programs. As you are probably aware
that this is a lengthy process and in my case is done over a couple of days.
I spent a few weeks with emailed tech support from Microsoft Word 2007
Support case number 1042287522. In spite of dozens of suggested fixes, none
of them worked. Thats when I went back to Office 2003. When the problem
reoccurred in the 03 version, I have concluded that it is a Vista issue and
not an Office issue. Hopefully one of the MS Vista experts will look up the
MS Word support ID number, see all the fixes attempted, and provide some
Vista advice to resolve this. My problem is far from unique. A google search
on "office stopped working on exit" reveals many others with the same
problem.
"Mick Murphy" wrote:

> You say that you never had the prob until you installed Office 2007.
>
> With the reinstall, are you sure that you deleted the partition that the
> original Vista was on, and formatted the Drive, then reinstalled Vista?
>
> I run Vista Home Premium and Office 2003 Pro with no probs at all.
>
> "PJ01" wrote:
>
> > When I exit Outlook or Word, I am notified that Outlook or Word has stopped
> > working. When I open Outlook or Word, a windows installer window briefly pops
> > up and then closes before I can read it. This does not happen every time but
> > does happen frequently. In fact, both programs seem to be working fine except
> > for these error messages and installer pop ups. The problem reports and
> > solutions has the problems identified as Microsoft Office Outlook (or Word)
> > - Stopped working - date - report sent. When I check for a solution it tells
> > me "no solutions found." I am running Vista Home Premium and have all known
> > updates and autoupdate is enabled and OneCare is in the Green.
> > This problem began when I uninstalled Office 2003 and installed Office 2007.
> > I spent several weeks with the Office 2007 Microsoft technical help trying to
> > resolve the identical MS Office Problem 'Outlook 2007 or Word 2007 - stopped
> > working. Prior to installing 2007 Office 2003 worked fine. I decided that
> > Vista and Office 2007 were not completely compatible so I uninstalled Office
> > 2007 and reinstalled Office 2003. The "stopped working" error messages in
> > 2003 began then. I tried several solutions found web surfing but none worked.
> > Finally, I reformatted the hard drive, reinstalled Vista and then reinstalled
> > Office 2003. Much to my consternation, the error message of Microsoft Office
> > Outlook / Word - stopped working immediately returned. I am at a complete
> > loss now. Unintalls of Office followed by reinstalls has failed to fix this.
> > A complete OS reinstallation on a completely reformated hard drive has now
> > failed. It appears that this is a Vista problem and not an office problem. I
> > say this because I have a second computer with XP Pro on it and both Office
> > 2007 and Office 2003 work fine on it.
> > I have a 2.8 Intel Pentium 4 processor on an Intel D945PAW board, 2 gb
> > memory dual WD3200 320gb SATA drives, and an NVIDIA GeForce 6500 display
> > adaptor. As best I know, this relatively new dual core system far exceeds the
> > Vista minimum requirements. Any suggestions other than returning this newer
> > computer to XP Pro

I solved the same problem by uninstalling Outlook Connector, the
downloading and reinstalling it

PJ01;461420 Wrote:
> When I exit Outlook or Word, I am notified that Outlook or Word ha
> stopped
> working. When I open Outlook or Word, a windows installer windo
> briefly pops
> up and then closes before I can read it. This does not happen ever
> time but
> does happen frequently. In fact, both programs seem to be working fin
> except
> for these error messages and installer pop ups. The problem report
> and
> solutions has the problems identified as Microsoft Office Outlook (o
> Word)
> - Stopped working - date - report sent. When I check for a solution i
> tells
> me "no solutions found." I am running Vista Home Premium and have al
> known
> updates and autoupdate is enabled and OneCare is in the Green.
> This problem began when I uninstalled Office 2003 and installed Offic
> 2007.
> I spent several weeks with the Office 2007 Microsoft technical hel
> trying to
> resolve the identical MS Office Problem 'Outlook 2007 or Word 2007
> stopped
> working. Prior to installing 2007 Office 2003 worked fine. I decide
> that
> Vista and Office 2007 were not completely compatible so I uninstalle
> Office
> 2007 and reinstalled Office 2003. The "stopped working" error message
> in
> 2003 began then. I tried several solutions found web surfing but non
> worked.
> Finally, I reformatted the hard drive, reinstalled Vista and the
> reinstalled
> Office 2003. Much to my consternation, the error message of Microsof
> Office
> Outlook / Word - stopped working immediately returned. I am at
> complete
> loss now. Unintalls of Office followed by reinstalls has failed to fi
> this.
> A complete OS reinstallation on a completely reformated hard drive ha
> now
> failed. It appears that this is a Vista problem and not an offic
> problem. I
> say this because I have a second computer with XP Pro on it and bot
> Office
> 2007 and Office 2003 work fine on it.
> I have a 2.8 Intel Pentium 4 processor on an Intel D945PAW board, 2 gb
> memory dual WD3200 320gb SATA drives, and an NVIDIA GeForce 650
> display
> adaptor. As best I know, this relatively new dual core system fa
> exceeds the
> Vista minimum requirements. Any suggestions other than returning thi
> newer
> computer to XP Pr

--
rpwate
Posted via http://www.vistaheads.co

In Outlook 2007, I received the message "Microsoft Office has stoppe
working" whenever I closed Outlook. When I unchecked the ad-in fo
"Ad-Aware Email Scanner", the problem went away

1. Click on "Tools.
2. Click on "Trust Center.
3. Highlight "Ad-ins.
4. On the bottom, under "Manage" select "Com Ad-ins" and click on "Go.
5. Uncheck "Ad-Aware Email Scanner.
6. Click "OK.
7. Restart Outloo

I have the Norton AntiSpam Outlook Plugin active as part of Norto
Security Suite. The problem may be a conflict between Ad-Aware an
Norto

--
Schneidapa