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Problem Reports and Solutions

 
 
GillB
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      06-13-2008
I have never had any luck with the above programme. I check for new solutions
to various problems which can vary from 3 to 56 problems in total yet every
time I run check for solutions I get the same message(there are no solutions
at this time, please try again later) If there are never any solutions what
is the point of this programme at all?
 
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Knowledge Worker
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      06-13-2008
I would agree with Gill!

The Problem Reports and Solutions has not helped me out yet in any way

The following is the information I found
http://technet2.microsoft.com/Window....mspx?mfr=true

Not very helpful!!



"GillB" <> wrote in message
news:4AB33680-AB53-416E-BA36-...
> I have never had any luck with the above programme. I check for new
> solutions
> to various problems which can vary from 3 to 56 problems in total yet
> every
> time I run check for solutions I get the same message(there are no
> solutions
> at this time, please try again later) If there are never any solutions
> what
> is the point of this programme at all?


 
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zachd [MSFT]
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Posts: n/a

 
      06-21-2008

What areas are you crashing in?

What's a couple sample fault bucket numbers from your crashes?

There are often solutions available. Reports get sent, things get looked
into. I help on some of this stuff as a hobby (there are teams that do that
as a job, I just consider it another way to help improve the Windows
ecosystem), and sometimes it can take a while to drill down to the exact
cause and then you need to follow up to get the right solution in place,
etc.

It should be pretty highly beneficial to the computing ecosystem over time,
but there's never any magic bullet solution that just makes crashes go away.
=\

Anyways, post up the problem reports you're dealing with and I'll take a
look.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"GillB" <> wrote in message
news:4AB33680-AB53-416E-BA36-...
>I have never had any luck with the above programme. I check for new
>solutions
> to various problems which can vary from 3 to 56 problems in total yet
> every
> time I run check for solutions I get the same message(there are no
> solutions
> at this time, please try again later) If there are never any solutions
> what
> is the point of this programme at all?


 
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zachd [MSFT]
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Posts: n/a

 
      07-18-2008

What are the specific details of the faults/crashes that you're running
into:
http://zachd.com/pss/pss.html#bucket
?

Given that data for like maybe 5-10 of them (fault data and or fault bucket
number would be great), I'd suspect I could probably help get you moving on
at least some of them.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"GillB" <> wrote in message
news:4AB33680-AB53-416E-BA36-...
>I have never had any luck with the above programme. I check for new
>solutions
> to various problems which can vary from 3 to 56 problems in total yet
> every
> time I run check for solutions I get the same message(there are no
> solutions
> at this time, please try again later) If there are never any solutions
> what
> is the point of this programme at all?



 
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