Problem with a Service that Fails to Start (Bonjour Service)

Hi everyone,

I use Vista Ultimate 64.

For the past few weeks I've been having an issue with an Apple made
service called "Bonjour Service". That service is used in several pieces
of software including iTunes (which I do not use) but also some Adobe
applications (Version Cue for example) and the font management utility I
use which is Extensis Suitcase 11.0.1 for Windows.

Both Version Cue and Suitcase depend on the Bonjour Service to work and
I have had no issues with it for months but recently, the Bonjour
Service stopped working and would not start anymore. It now gives this
error message when trying to start it:

"('Bonjour Service' failed to start. Verify that you have sufficient
privileges to start system services."

My user account is an admin account so privileges is not an issue. I had
made no changes to my system myself before the Bonjour service began to
"refuse" starting but I remember that I installed a few Windows updates
a couple days prior. My machine is always on and I don't re-boot everyday.

So I was wondering if anyone has heard of the issue and knows how I
might fix it or if anyone can give me pointers on how I my start trouble
shooting this and find what started preventing the Bonjour Service from
starting. FWIW, the Windows Firewall is already off and turning off my
anti-virus doesn't help (Eset NOD32).

Thanks very much in advance for any help anyone can provide.

Stéphane Bergeron

You Might Want 2 Contact Apple About That Problem As That Is A Service That
Comes With Apple's Safari Web Browser 4 Windows, And Is Not A Microsoft
Windows Service Or Problem, Also Just FYI.

"Stéphane Bergeron" wrote:

> Hi everyone,
>
> I use Vista Ultimate 64.
>
> For the past few weeks I've been having an issue with an Apple made
> service called "Bonjour Service". That service is used in several pieces
> of software including iTunes (which I do not use) but also some Adobe
> applications (Version Cue for example) and the font management utility I
> use which is Extensis Suitcase 11.0.1 for Windows.
>
> Both Version Cue and Suitcase depend on the Bonjour Service to work and
> I have had no issues with it for months but recently, the Bonjour
> Service stopped working and would not start anymore. It now gives this
> error message when trying to start it:
>
> "('Bonjour Service' failed to start. Verify that you have sufficient
> privileges to start system services."
>
> My user account is an admin account so privileges is not an issue. I had
> made no changes to my system myself before the Bonjour service began to
> "refuse" starting but I remember that I installed a few Windows updates
> a couple days prior. My machine is always on and I don't re-boot everyday.
>
> So I was wondering if anyone has heard of the issue and knows how I
> might fix it or if anyone can give me pointers on how I my start trouble
> shooting this and find what started preventing the Bonjour Service from
> starting. FWIW, the Windows Firewall is already off and turning off my
> anti-virus doesn't help (Eset NOD32).
>
> Thanks very much in advance for any help anyone can provide.
>
> Stéphane Bergeron
>

P.S. My Family Has Our Own Problems With Trying 2 Use Apple Software on
Windows As Well, As Apple I Tunes Refuses 2 Install On My Mom And Dad's 64
Bit Windows XP Installation Of Windows, Also Just FYI.

"kevpan815" wrote:

> You Might Want 2 Contact Apple About That Problem As That Is A Service That
> Comes With Apple's Safari Web Browser 4 Windows, And Is Not A Microsoft
> Windows Service Or Problem, Also Just FYI.
>
> "Stéphane Bergeron" wrote:
>
> > Hi everyone,
> >
> > I use Vista Ultimate 64.
> >
> > For the past few weeks I've been having an issue with an Apple made
> > service called "Bonjour Service". That service is used in several pieces
> > of software including iTunes (which I do not use) but also some Adobe
> > applications (Version Cue for example) and the font management utility I
> > use which is Extensis Suitcase 11.0.1 for Windows.
> >
> > Both Version Cue and Suitcase depend on the Bonjour Service to work and
> > I have had no issues with it for months but recently, the Bonjour
> > Service stopped working and would not start anymore. It now gives this
> > error message when trying to start it:
> >
> > "('Bonjour Service' failed to start. Verify that you have sufficient
> > privileges to start system services."
> >
> > My user account is an admin account so privileges is not an issue. I had
> > made no changes to my system myself before the Bonjour service began to
> > "refuse" starting but I remember that I installed a few Windows updates
> > a couple days prior. My machine is always on and I don't re-boot everyday.
> >
> > So I was wondering if anyone has heard of the issue and knows how I
> > might fix it or if anyone can give me pointers on how I my start trouble
> > shooting this and find what started preventing the Bonjour Service from
> > starting. FWIW, the Windows Firewall is already off and turning off my
> > anti-virus doesn't help (Eset NOD32).
> >
> > Thanks very much in advance for any help anyone can provide.
> >
> > Stéphane Bergeron
> >

kevpan815 wrote:
> You Might Want 2 Contact Apple About That Problem As That Is A Service That
> Comes With Apple's Safari Web Browser 4 Windows, And Is Not A Microsoft
> Windows Service Or Problem, Also Just FYI.

Hi,

I will contact Apple as well but I don't think the issue is theirs on
this one. I had made no change to my machine other than automated
Windows update a little bit before the service stopped working. Then
after a reboot the service just wouldn't start anymore. Something is
preventing it from starting and it may be just one of those security
features "improvements" brought by an update.

kevpan815 wrote:
> P.S. My Family Has Our Own Problems With Trying 2 Use Apple Software on
> Windows As Well, As Apple I Tunes Refuses 2 Install On My Mom And Dad's 64
> Bit Windows XP Installation Of Windows, Also Just FYI.

If you ever tried to load it on 32bit Vista, you would find out itunes
keeps breaking your CD/DVD drive.

>
> "kevpan815" wrote:
>
>> You Might Want 2 Contact Apple About That Problem As That Is A Service That
>> Comes With Apple's Safari Web Browser 4 Windows, And Is Not A Microsoft
>> Windows Service Or Problem, Also Just FYI.
>>
>> "Stéphane Bergeron" wrote:
>>
>>> Hi everyone,
>>>
>>> I use Vista Ultimate 64.
>>>
>>> For the past few weeks I've been having an issue with an Apple made
>>> service called "Bonjour Service". That service is used in several pieces
>>> of software including iTunes (which I do not use) but also some Adobe
>>> applications (Version Cue for example) and the font management utility I
>>> use which is Extensis Suitcase 11.0.1 for Windows.
>>>
>>> Both Version Cue and Suitcase depend on the Bonjour Service to work and
>>> I have had no issues with it for months but recently, the Bonjour
>>> Service stopped working and would not start anymore. It now gives this
>>> error message when trying to start it:
>>>
>>> "('Bonjour Service' failed to start. Verify that you have sufficient
>>> privileges to start system services."
>>>
>>> My user account is an admin account so privileges is not an issue. I had
>>> made no changes to my system myself before the Bonjour service began to
>>> "refuse" starting but I remember that I installed a few Windows updates
>>> a couple days prior. My machine is always on and I don't re-boot everyday.
>>>
>>> So I was wondering if anyone has heard of the issue and knows how I
>>> might fix it or if anyone can give me pointers on how I my start trouble
>>> shooting this and find what started preventing the Bonjour Service from
>>> starting. FWIW, the Windows Firewall is already off and turning off my
>>> anti-virus doesn't help (Eset NOD32).
>>>
>>> Thanks very much in advance for any help anyone can provide.
>>>
>>> Stéphane Bergeron
>>>


--
"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett

DRM and unintended consequences:
http://blogs.techrepublic.com.com/se...35&tag=nl.e101

The poster formerly known as 'The Poster Formerly Known as Nina DiBoy'
wrote:
> kevpan815 wrote:
>
>> P.S. My Family Has Our Own Problems With Trying 2 Use Apple Software
>> on Windows As Well, As Apple I Tunes Refuses 2 Install On My Mom And
>> Dad's 64 Bit Windows XP Installation Of Windows, Also Just FYI.
>
>
> If you ever tried to load it on 32bit Vista, you would find out itunes
> keeps breaking your CD/DVD drive.
>

Yeah and some people think it's Vista fault, but it isn't.
When that happens you have to delete from device manager, delete the
upper & lower filters out the registry and reboot.
Some of Pinnacle's software does it too and some others but I can't
remember them right off hand.
Frank

Stéphane Bergeron wrote:

> Hi everyone,
>
> I use Vista Ultimate 64.
>
> For the past few weeks I've been having an issue with an Apple made
> service called "Bonjour Service". That service is used in several pieces
> of software including iTunes (which I do not use) but also some Adobe
> applications (Version Cue for example) and the font management utility I
> use which is Extensis Suitcase 11.0.1 for Windows.
>
> Both Version Cue and Suitcase depend on the Bonjour Service to work and
> I have had no issues with it for months but recently, the Bonjour
> Service stopped working and would not start anymore. It now gives this
> error message when trying to start it:
>
> "('Bonjour Service' failed to start. Verify that you have sufficient
> privileges to start system services."
>
> My user account is an admin account so privileges is not an issue. I had
> made no changes to my system myself before the Bonjour service began to
> "refuse" starting but I remember that I installed a few Windows updates
> a couple days prior. My machine is always on and I don't re-boot everyday.
>
> So I was wondering if anyone has heard of the issue and knows how I
> might fix it or if anyone can give me pointers on how I my start trouble
> shooting this and find what started preventing the Bonjour Service from
> starting. FWIW, the Windows Firewall is already off and turning off my
> anti-virus doesn't help (Eset NOD32).
>
> Thanks very much in advance for any help anyone can provide.
>
> Stéphane Bergeron

You do know the bonjour is the Adobe tracking utility that tracks you
and reports back to Adobe right?
I've disabled it on ever computer that we have it on.
Frank

Frank wrote:
> The poster formerly known as 'The Poster Formerly Known as Nina DiBoy'
> wrote:
>> kevpan815 wrote:
>>
>>> P.S. My Family Has Our Own Problems With Trying 2 Use Apple Software
>>> on Windows As Well, As Apple I Tunes Refuses 2 Install On My Mom And
>>> Dad's 64 Bit Windows XP Installation Of Windows, Also Just FYI.
>>
>>
>> If you ever tried to load it on 32bit Vista, you would find out itunes
>> keeps breaking your CD/DVD drive.
>>
>
> Yeah and some people think it's Vista fault, but it isn't.
> When that happens you have to delete from device manager, delete the
> upper & lower filters out the registry and reboot.
> Some of Pinnacle's software does it too and some others but I can't
> remember them right off hand.
> Frank

Yes, but that is just a work around. It keeps happening if you have the
problematic software installed. It was enough for my brother to go back
to XP. I think there is no permanent fix for it yet. Why does it
happen? Is it because the effected software like iTunes is not vista
compatible yet?

--
"Fair use is not merely a nice concept--it is a federal law based on
free speech rights under the First Amendment and is a cornerstone of the
creativity and innovation that is a hallmark of this country. Consumer
rights in the digital age are not frivolous."
- Maura Corbett

The poster formerly known as 'The Poster Formerly Known as Nina DiBoy'
wrote:
> Frank wrote:
>
>> The poster formerly known as 'The Poster Formerly Known as Nina DiBoy'
>> wrote:
>>
>>> kevpan815 wrote:
>>>
>>>> P.S. My Family Has Our Own Problems With Trying 2 Use Apple Software
>>>> on Windows As Well, As Apple I Tunes Refuses 2 Install On My Mom And
>>>> Dad's 64 Bit Windows XP Installation Of Windows, Also Just FYI.
>>>
>>>
>>>
>>> If you ever tried to load it on 32bit Vista, you would find out
>>> itunes keeps breaking your CD/DVD drive.
>>>
>>
>> Yeah and some people think it's Vista fault, but it isn't.
>> When that happens you have to delete from device manager, delete the
>> upper & lower filters out the registry and reboot.
>> Some of Pinnacle's software does it too and some others but I can't
>> remember them right off hand.
>> Frank
>
>
> Yes, but that is just a work around. It keeps happening if you have the
> problematic software installed. It was enough for my brother to go back
> to XP. I think there is no permanent fix for it yet. Why does it
> happen? Is it because the effected software like iTunes is not vista
> compatible yet?
>
I think I read some where that it had to do with a conflict created by a
virtual cd/dvd being installed by the 3rd party. Not sure, but once
resolved it has no come up again for us.
Frank

Frank wrote:>
> You do know the bonjour is the Adobe tracking utility that tracks you
> and reports back to Adobe right?

Yes, I am fully aware of what Bonjour is and does. But software I rely
on requires it to run and I am willing to live with that. But it won't
start anymore and I need to fix that. I need to find out what happened
that now prevents this service from starting when it worked for months
previously without issue.

Anyone has any idea what may be preventing a service that worked before
from starting now? Any idea where I may look for a cause?