Problem signing in with laptop outside of office

We are implementing four Vista Business laptops that access the domain
network (Windows 2003 R2 x64 server). They access the network at the office
through wireless and all work fine there; the user of each laptop signs in
to their domain user account. The problem we run in to is outside the
office. Two of the laptops can sign in to their domain user account just
fine without being on the domain network, but the other two get an error:
"There are currently no logon servers available to service the logon
request". They are all configured the same, and one of the non-working ones
is an identical make and model to one that works. It doesn't seem to matter
if they have locally stored profiles or not. So what's up with this? They
don't want to be forced to sign on in as a local user and have no access to
domain resources. What can we do to remove this problem? Thanks!

- Ben

Sounds like credentials issue. make sure the domain cache credentials is
enabled or it is saved correct. This search result may help.
Cached Credentials
"Windows needs your current credentials to ensure network
connectivity" Cached Credentials Question. Can't logon to XP with cached
credentials ...
www.howtonetworking.com/credentialserrors.htm


--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Ben Scaithe" <> wrote in message
news:...
> We are implementing four Vista Business laptops that access the domain
> network (Windows 2003 R2 x64 server). They access the network at the
> office through wireless and all work fine there; the user of each laptop
> signs in to their domain user account. The problem we run in to is
> outside the office. Two of the laptops can sign in to their domain user
> account just fine without being on the domain network, but the other two
> get an error: "There are currently no logon servers available to service
> the logon request". They are all configured the same, and one of the
> non-working ones is an identical make and model to one that works. It
> doesn't seem to matter if they have locally stored profiles or not. So
> what's up with this? They don't want to be forced to sign on in as a
> local user and have no access to domain resources. What can we do to
> remove this problem? Thanks!
>
> - Ben
>

Hi Bob! Thanks for the response. However, this link provided is an answer
for XP and it merely says to apply the latest service pack. This is Vista
Business and it has SP1. Assuming it is still a cached credentials issue,
how do I check the cached credentials setting on Vista and make the change
that would allow these laptops to sign in outside the network? Thanks!







"Bob Lin (MS-MVP)" <> wrote in message
news:BCB6265C-DFEE-4365-9681-...
> Sounds like credentials issue. make sure the domain cache credentials is
> enabled or it is saved correct. This search result may help.
> Cached Credentials
> "Windows needs your current credentials to ensure network
> connectivity" Cached Credentials Question. Can't logon to XP with cached
> credentials ...
> www.howtonetworking.com/credentialserrors.htm
>
>
> --
> Bob Lin, Microsoft-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Ben Scaithe" <> wrote in message
> news:...
>> We are implementing four Vista Business laptops that access the domain
>> network (Windows 2003 R2 x64 server). They access the network at the
>> office through wireless and all work fine there; the user of each laptop
>> signs in to their domain user account. The problem we run in to is
>> outside the office. Two of the laptops can sign in to their domain user
>> account just fine without being on the domain network, but the other two
>> get an error: "There are currently no logon servers available to service
>> the logon request". They are all configured the same, and one of the
>> non-working ones is an identical make and model to one that works. It
>> doesn't seem to matter if they have locally stored profiles or not. So
>> what's up with this? They don't want to be forced to sign on in as a
>> local user and have no access to domain resources. What can we do to
>> remove this problem? Thanks!
>>
>> - Ben
>>
>

Ben,
It works by default, provided the user has logged in once while on the
network. They use cached credentials when off the network.
So the question we have is, what is different about the Vista machines that
you say are configured the same?
- What errors do you see in the Event Log?
- Do you have any differences in the wireless network connection properties?
There are Group Policies to prevent caching the profile, but it seems
unlikely you would have set that without knowing it,
Anthony
http://www.airdesk.com

"Ben Scaithe" <> wrote in message
news:...
>
>
> Hi Bob! Thanks for the response. However, this link provided is an
> answer for XP and it merely says to apply the latest service pack. This
> is Vista Business and it has SP1. Assuming it is still a cached
> credentials issue, how do I check the cached credentials setting on Vista
> and make the change that would allow these laptops to sign in outside the
> network? Thanks!
>
>
>
>
>
>
>
> "Bob Lin (MS-MVP)" <> wrote in message
> news:BCB6265C-DFEE-4365-9681-...
>> Sounds like credentials issue. make sure the domain cache credentials is
>> enabled or it is saved correct. This search result may help.
>> Cached Credentials
>> "Windows needs your current credentials to ensure network
>> connectivity" Cached Credentials Question. Can't logon to XP with cached
>> credentials ...
>> www.howtonetworking.com/credentialserrors.htm
>>
>>
>> --
>> Bob Lin, Microsoft-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Ben Scaithe" <> wrote in message
>> news:...
>>> We are implementing four Vista Business laptops that access the domain
>>> network (Windows 2003 R2 x64 server). They access the network at the
>>> office through wireless and all work fine there; the user of each laptop
>>> signs in to their domain user account. The problem we run in to is
>>> outside the office. Two of the laptops can sign in to their domain user
>>> account just fine without being on the domain network, but the other two
>>> get an error: "There are currently no logon servers available to service
>>> the logon request". They are all configured the same, and one of the
>>> non-working ones is an identical make and model to one that works. It
>>> doesn't seem to matter if they have locally stored profiles or not. So
>>> what's up with this? They don't want to be forced to sign on in as a
>>> local user and have no access to domain resources. What can we do to
>>> remove this problem? Thanks!
>>>
>>> - Ben
>>>
>>
>
>