problem with SP3 cannot download

I had to recently to repair my windows xp with the disc due to a virus i had.
however the disc that came with my laptop was SP2 i have tried numerous
times to download and install Sp3 but I am unable to. Whenever I click
download it says preparing to download and the says it failed. I even
disabled my virus protection to see if that was blocking it. I have also
tried looking to see why it failed in the "review your update history" area,
but it will not let me get to the page after I click on the red X

Samohthda wrote:
> I had to recently to repair my windows xp with the disc due to a
> virus i had. however the disc that came with my laptop was SP2 i
> have tried numerous times to download and install Sp3 but I am
> unable to. Whenever I click download it says preparing to download
> and the says it failed. I even disabled my virus protection to see
> if that was blocking it. I have also tried looking to see why it
> failed in the "review your update history" area, but it will not
> let me get to the page after I click on the red X

With proper preparation - you are unlikely to have problems - and if you
have been performing proper maintenance all along - even if you do - you are
only out a short period of time (restoring from the backup/drive image you
made wisely before diving in...)

A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Suggestions:

1) Download the full SP3 installation file and/or burn the ISO download to
CD.
2) Ensure (as well as plausible) you have no spyware/malware by doing a full
scan with SuperAntiSpyware and MalwareBytes.
3) CHKDSK
4) Defragment
5) Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.)
6) Reboot right before you try to install SP3.
7) Disconnect from the internet before installing (physically.)
8) Disable your antivirus and antispyware applications when you are about to
install SP3.

Some (if not all) of that is covered in the above links.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html