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Problem with starting

 
 
aramisa1
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      10-03-2006
I have a problem with the new live messenger, everytime i start it, the
program freezes, does not respond and i have to close it all down using task
manager. have try to reinstall the program but it doenst work and it's
starting to really get on my nervs. can anyone offrer any advice??
 
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Jonathan Kay [MVP]
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      10-03-2006
Greetings,

One solution for this is if you've had the debug log file on and its grown too big. To
correct, go to your My Documents\My Received Folder and if you have a MsnMsgr.txt file,
delete it and then try signing in. If this works, be sure to click the Tools menu, then
Options, Connection category, then Advanced Settings button, and uncheck the box under
'Connection Logging'.

If that didn't help the problem, you could try completely removing your contact cache store.

To do so, shut down Messenger, then clicking Start, then
Run, type:
%appdata%\Microsoft

Right-click the MSN Messenger folder and choose Delete. Then restart Messenger and see if
the problem has been corrected.

Finally, if you're still experiencing the problem and you're using a router in your network
configuration, you might want see if there is a firmware updates available for your
particular router model from the manufacturer.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"aramisa1" <> wrote in message
news:1A8E305F-8AF7-45DB-96CB-...
>I have a problem with the new live messenger, everytime i start it, the
> program freezes, does not respond and i have to close it all down using task
> manager. have try to reinstall the program but it doenst work and it's
> starting to really get on my nervs. can anyone offrer any advice??



 
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