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Problem with Telephony Service

 
 
LilDeb
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      10-24-2008
Hi There,

I am trying to run HyperTerminal on my Vista x64 workstation in order to
configure Cisco switches. Problem is that when I try to open HyperTerminal I
get the following error: "another program is using the selected telephony
device. Try again after the other program completes." I cannot find ANY other
device that would use this service.

I do not have a modem, and I do connect my cell phone to the computer via
USB but it is currently NOT connected. In "Phone and Modem Options" I do have
a default location. I suspect this to be the culprit and would like to delete
but can't. I have disabled the Telephony Service, restarted the workstation
and restarted the service and continue to get the same error.

I know this can work, as the other engineers in my department are
functioning just fine. I am the only (un)lucky one with this problem.

Thanks for any help.
Debbie

 
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LilDeb
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Posts: n/a

 
      10-24-2008
Yes, that is how I connect my phone, but it is NOT connected at the moment
and was NOT connected when i went through the steps below including disabling
the service, rebooting, and restarting the service.

"Ubuntista Vistuntu" wrote:

> do you have a USB cable for a mobile phone connected?
>
>
>
> "LilDeb" <> wrote in message
> news:234AA4B4-DC68-4DE4-9EC7-...
> > Hi There,
> >
> > I am trying to run HyperTerminal on my Vista x64 workstation in order to
> > configure Cisco switches. Problem is that when I try to open HyperTerminal
> > I
> > get the following error: "another program is using the selected telephony
> > device. Try again after the other program completes." I cannot find ANY
> > other
> > device that would use this service.
> >
> > I do not have a modem, and I do connect my cell phone to the computer via
> > USB but it is currently NOT connected. In "Phone and Modem Options" I do
> > have
> > a default location. I suspect this to be the culprit and would like to
> > delete
> > but can't. I have disabled the Telephony Service, restarted the
> > workstation
> > and restarted the service and continue to get the same error.
> >
> > I know this can work, as the other engineers in my department are
> > functioning just fine. I am the only (un)lucky one with this problem.
> >
> > Thanks for any help.
> > Debbie
> >

>

 
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LilDeb
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Posts: n/a

 
      10-24-2008
Hummm.....that was it. I plugged the phone back in, went to device manager,
portable devices, and disabled windows mobile-based device. thanks so much
for the help.

But with the device disabled, I won't be able to access it via the Mobile
Device center. I just tested and it just says "connecting" ooops just
errored. How can I get both to work??? I guess it's not that big a deal as i
don't use hyperterminal enough but still an oddity.

Debbie


"Ubuntista Vistuntu" wrote:

> plug the phone in and go to the device manager and right click on the phone
> device and disable it
>
> then try again hyperterminal
>
> you can also try in the device manager to go to the menu VIEW> Show hidden
> devices...
>
> let me know what happens because this is rare but it seems that not many
> have found a solution to this
>
>
>
> "LilDeb" <> wrote in message
> news:08966F24-06A1-4D0B-B2ED-...
> > Yes, that is how I connect my phone, but it is NOT connected at the moment
> > and was NOT connected when i went through the steps below including
> > disabling
> > the service, rebooting, and restarting the service.
> >
> > "Ubuntista Vistuntu" wrote:
> >
> >> do you have a USB cable for a mobile phone connected?
> >>
> >>
> >>
> >> "LilDeb" <> wrote in message
> >> news:234AA4B4-DC68-4DE4-9EC7-...
> >> > Hi There,
> >> >
> >> > I am trying to run HyperTerminal on my Vista x64 workstation in order
> >> > to
> >> > configure Cisco switches. Problem is that when I try to open
> >> > HyperTerminal
> >> > I
> >> > get the following error: "another program is using the selected
> >> > telephony
> >> > device. Try again after the other program completes." I cannot find ANY
> >> > other
> >> > device that would use this service.
> >> >
> >> > I do not have a modem, and I do connect my cell phone to the computer
> >> > via
> >> > USB but it is currently NOT connected. In "Phone and Modem Options" I
> >> > do
> >> > have
> >> > a default location. I suspect this to be the culprit and would like to
> >> > delete
> >> > but can't. I have disabled the Telephony Service, restarted the
> >> > workstation
> >> > and restarted the service and continue to get the same error.
> >> >
> >> > I know this can work, as the other engineers in my department are
> >> > functioning just fine. I am the only (un)lucky one with this problem.
> >> >
> >> > Thanks for any help.
> >> > Debbie
> >> >
> >>

>

 
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LilDeb
Guest
Posts: n/a

 
      10-25-2008
I actually had a USB Bluetooth device that I just gave to one of the guys on
the help desk. I will see if I can get it back. How does one go about
submitting a bug to MS for a fix? I can't be the only one with this problem.

"Ubuntista Vistuntu" wrote:

> A least we found the culprit :-)
>
> An idea (but this is an experiment of course) is to
>
> borrow a bluetooth usb device from someone (if your cellphone has bluetooth)
> and try to use a bluetooth connection instead of
> a direct cable to the cell phone.
>
> Im thinking about something like this
> http://www.amazon.com/Motorola-Bluet.../dp/B0002WRGI0
>
>
> It seems that the usb driver is creating this problem....
>
> If you can do this please post back your findings
>
> good luck ;-)
>
>
>
>
> "LilDeb" <> wrote in message
> news:BD1B4478-4478-48F2-A291-...
> > Hummm.....that was it. I plugged the phone back in, went to device
> > manager,
> > portable devices, and disabled windows mobile-based device. thanks so much
> > for the help.
> >
> > But with the device disabled, I won't be able to access it via the Mobile
> > Device center. I just tested and it just says "connecting" ooops just
> > errored. How can I get both to work??? I guess it's not that big a deal as
> > i
> > don't use hyperterminal enough but still an oddity.
> >
> > Debbie
> >
> >
> > "Ubuntista Vistuntu" wrote:
> >
> >> plug the phone in and go to the device manager and right click on the
> >> phone
> >> device and disable it
> >>
> >> then try again hyperterminal
> >>
> >> you can also try in the device manager to go to the menu VIEW> Show
> >> hidden
> >> devices...
> >>
> >> let me know what happens because this is rare but it seems that not many
> >> have found a solution to this
> >>
> >>
> >>
> >> "LilDeb" <> wrote in message
> >> news:08966F24-06A1-4D0B-B2ED-...
> >> > Yes, that is how I connect my phone, but it is NOT connected at the
> >> > moment
> >> > and was NOT connected when i went through the steps below including
> >> > disabling
> >> > the service, rebooting, and restarting the service.
> >> >
> >> > "Ubuntista Vistuntu" wrote:
> >> >
> >> >> do you have a USB cable for a mobile phone connected?
> >> >>
> >> >>
> >> >>
> >> >> "LilDeb" <> wrote in message
> >> >> news:234AA4B4-DC68-4DE4-9EC7-...
> >> >> > Hi There,
> >> >> >
> >> >> > I am trying to run HyperTerminal on my Vista x64 workstation in
> >> >> > order
> >> >> > to
> >> >> > configure Cisco switches. Problem is that when I try to open
> >> >> > HyperTerminal
> >> >> > I
> >> >> > get the following error: "another program is using the selected
> >> >> > telephony
> >> >> > device. Try again after the other program completes." I cannot find
> >> >> > ANY
> >> >> > other
> >> >> > device that would use this service.
> >> >> >
> >> >> > I do not have a modem, and I do connect my cell phone to the
> >> >> > computer
> >> >> > via
> >> >> > USB but it is currently NOT connected. In "Phone and Modem Options"
> >> >> > I
> >> >> > do
> >> >> > have
> >> >> > a default location. I suspect this to be the culprit and would like
> >> >> > to
> >> >> > delete
> >> >> > but can't. I have disabled the Telephony Service, restarted the
> >> >> > workstation
> >> >> > and restarted the service and continue to get the same error.
> >> >> >
> >> >> > I know this can work, as the other engineers in my department are
> >> >> > functioning just fine. I am the only (un)lucky one with this
> >> >> > problem.
> >> >> >
> >> >> > Thanks for any help.
> >> >> > Debbie
> >> >> >
> >> >>
> >>

>

 
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D. Eth
Guest
Posts: n/a

 
      10-25-2008
"Ubuntista Vistuntu" <> wrote in message
news:490276b2$...

Nonsense

--
Ens causa sui
Fit caedes omnibus locis

 
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D. Eth
Guest
Posts: n/a

 
      10-25-2008
"Ubuntista Vistuntu" <> wrote in message
news:...
> They RTMed knowing about the bugs,
> they finished SP1 knowing there were bugs....
>
> Its all about economics... waiting for perfection is costly.
>
> now we are headed for SP2, a beta of that is already out.
>
> "D. Eth" <> wrote in message
> news:gdttdv$15s$...
>> "Ubuntista Vistuntu" <> wrote in message
>> news:490276b2$...
>>
>> Nonsense
>>
>> --
>> Ens causa sui
>> Fit caedes omnibus locis



Waiting for perfection ?
You got a guarantee at birth of that perfection ?
It's a friigen awesome OS compared to ALL other currently available and
previous OS.
Just cause your a whiney little girl, don't spread the menstruation with
everyone.

--
Ens causa sui
Fit caedes omnibus locis

 
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