You need to contact the manufacturer of the system about this. The Windows
Product Key should not be erasing your personal data.
--
Andre
Blog:
http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"scott" <> wrote in message
news:F60BEE49-3637-464D-8549-...
> When i purchased my laptop from best buy, vista was already installed on
> it.
> More than twice now, it has asked me to type in a new product key causing
> me
> to have to reboot my computer erasing all of my previous storage. Ca
> somebody
> tell me why? I was told that it may be the cause of the automatic update
> but
> im unsure.
>
> thank You
> scott