Problem Vista/Symantec

I am faced with a weir problem; I would appreciate if somebody can help.
The hardware : an HP workstation equipped with an Intel Centrino Duo, 2.2
GHz, 4 GByte memory, running Microsoft Vista Ultimate.

Configuration: One user as Administrator and one user as guest without
administration rights
Antivirus: Symantec AV version 10.2.0.276

The problem:
A) Using the Administrator side.
When I double-click the Symantec AV application it takes MINUTES to load and
display its window on the screen! Nothing else is running except processes
that are automatically opened by Vista itself.
When it finally shows up if I click on an element in the left plane it takes
MINUTES again to display the result in the right plane with a message saying
"Loading, Wait .."?
During the waiting time, the application does not accept any other commands
(i.e. move window, close, etc.)

B) Using the Guest side (no admin rights)
Doing the same set of actions works fine quick and safely!

What could be the difference?

Not really a solution, but as part of your troubleshooting you might want to
upgrade Symantec to 10.2.0.322 (10.2 MP1). On my 32 bit rig Symantec is
"slow" to load (not as slow as yours), but the navigating within the
application is not slow.

"André Landreau" wrote:

> I am faced with a weir problem; I would appreciate if somebody can help.
> The hardware : an HP workstation equipped with an Intel Centrino Duo, 2.2
> GHz, 4 GByte memory, running Microsoft Vista Ultimate.
>
> Configuration: One user as Administrator and one user as guest without
> administration rights
> Antivirus: Symantec AV version 10.2.0.276
>
> The problem:
> A) Using the Administrator side.
> When I double-click the Symantec AV application it takes MINUTES to load and
> display its window on the screen! Nothing else is running except processes
> that are automatically opened by Vista itself.
> When it finally shows up if I click on an element in the left plane it takes
> MINUTES again to display the result in the right plane with a message saying
> "Loading, Wait .."?
> During the waiting time, the application does not accept any other commands
> (i.e. move window, close, etc.)
>
> B) Using the Guest side (no admin rights)
> Doing the same set of actions works fine quick and safely!
>
> What could be the difference?
>

You should uninstall Norton 'Anything_at_all", and then forget about it.
Send the installation media to somebody you do not like.

Stage 2.. Install either AVG or Avast free versions or pay for and install
NOD32..

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"André Landreau" <> wrote in message
news:A587B2D6-B163-4266-BF99-...
>I am faced with a weir problem; I would appreciate if somebody can help.
> The hardware : an HP workstation equipped with an Intel Centrino Duo, 2.2
> GHz, 4 GByte memory, running Microsoft Vista Ultimate.
>
> Configuration: One user as Administrator and one user as guest without
> administration rights
> Antivirus: Symantec AV version 10.2.0.276
>
> The problem:
> A) Using the Administrator side.
> When I double-click the Symantec AV application it takes MINUTES to load
> and display its window on the screen! Nothing else is running except
> processes that are automatically opened by Vista itself.
> When it finally shows up if I click on an element in the left plane it
> takes MINUTES again to display the result in the right plane with a
> message saying "Loading, Wait .."?
> During the waiting time, the application does not accept any other
> commands (i.e. move window, close, etc.)
>
> B) Using the Guest side (no admin rights)
> Doing the same set of actions works fine quick and safely!
>
> What could be the difference?
>

Andre,

I have to agree with Mike, get rid of any/all Norton/Symantec software.
There are a few who report satisfactory results, most don't. There are
several free programs that seem to do the job. I use AVG free AV - no issues
on XP or Vista.


"André Landreau" <> wrote in message
news:A587B2D6-B163-4266-BF99-...
I am faced with a weir problem; I would appreciate if somebody can help.
The hardware : an HP workstation equipped with an Intel Centrino Duo, 2.2
GHz, 4 GByte memory, running Microsoft Vista Ultimate.

Configuration: One user as Administrator and one user as guest without
administration rights
Antivirus: Symantec AV version 10.2.0.276

The problem:
A) Using the Administrator side.
When I double-click the Symantec AV application it takes MINUTES to load and
display its window on the screen! Nothing else is running except processes
that are automatically opened by Vista itself.
When it finally shows up if I click on an element in the left plane it takes
MINUTES again to display the result in the right plane with a message saying
"Loading, Wait .."?
During the waiting time, the application does not accept any other commands
(i.e. move window, close, etc.)

B) Using the Guest side (no admin rights)
Doing the same set of actions works fine quick and safely!

What could be the difference?

André Landreau;545259 Wrote:
> I am faced with a weir problem; I would appreciate if somebody can help.
> The hardware : an HP workstation equipped with an Intel Centrino Duo,
> 2.2
> GHz, 4 GByte memory, running Microsoft Vista Ultimate.
>
> Configuration: One user as Administrator and one user as guest without
> administration rights
> Antivirus: Symantec AV version 10.2.0.276
>
> The problem:
> A) Using the Administrator side.
> When I double-click the Symantec AV application it takes MINUTES to
> load and
> display its window on the screen! Nothing else is running except
> processes
> that are automatically opened by Vista itself.
> When it finally shows up if I click on an element in the left plane it
> takes
> MINUTES again to display the result in the right plane with a message
> saying
> "Loading, Wait .."?
> During the waiting time, the application does not accept any other
> commands
> (i.e. move window, close, etc.)
>
> B) Using the Guest side (no admin rights)
> Doing the same set of actions works fine quick and safely!
>
> What could be the difference?

In as much has I was a fan of Symantec products in the past, I'm
inclined to agree with Mike Hall. Remove norton from your system, and
give it to someone you don't particularly like very much.

Symantec dropped the ball when they started whining like 5-year-olds
when Microsoft introduced stronger system protection within the Windows
Vista Kernel. Use whatever you want, just don;t use anything from
Symantec again. That statement come from personal experience. I'm just
waiting for my updates subscription to expire in January before I move
over to Kaspersky.


--
dzomlija

____________________________________
Peter Alexander Dzomlija
Do you hear, huh? The Alpha and The Omega? Death and Rebirth? -And as
you die, so shall I be Reborn-...

- ASUS A8N32-SLI-Deluxe
- AMD Athlon 64 Dual-Core 4800+
- 4GB DDR400
- 128MB ASUS nVidia 6600 PCI-Express
- Thermaltake Tai-Chi Watercooled Chassis
- 1207GB Total Formatted Storage
- Vista Ultimate x64
- CodeGear Delphi 2007See my rig at:
http://s229.photobucket.com/albums/e...zomlija/Venus/

My Weblog:
'http://dzomlija.spaces.live.com/' (http://dzomlija.spaces.live.com/)

"BChat" <> wrote in message
news:...
> Andre,
>
> I have to agree with Mike, get rid of any/all Norton/Symantec software.
> There are a few who report satisfactory results, most don't. There are
> several free programs that seem to do the job. I use AVG free AV - no
> issues
> on XP or Vista.
>

I run NIS on my XP laptop and Vista Home Premium desktop with no problems.
And, after adding a 4G Ready Boost thumb drive (2G memory), I can use my
desktop while NIS does a system scan. Before the Ready Boost thumb drive,
using the computer during a system scan was slow.

Also, the only problem I have had with Vista was intermittent lockups. The
cause was my Microsoft Elite wireless keyboard and mouse.

Ron

The scan would be slow because Norton slows everything up, as does McAfee
too. Dump them

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"Ron(Tx)" <> wrote in message
news:%...
> "BChat" <> wrote in message
> news:...
>> Andre,
>>
>> I have to agree with Mike, get rid of any/all Norton/Symantec software.
>> There are a few who report satisfactory results, most don't. There are
>> several free programs that seem to do the job. I use AVG free AV - no
>> issues
>> on XP or Vista.
>>
>
> I run NIS on my XP laptop and Vista Home Premium desktop with no problems.
> And, after adding a 4G Ready Boost thumb drive (2G memory), I can use my
> desktop while NIS does a system scan. Before the Ready Boost thumb drive,
> using the computer during a system scan was slow.
>
> Also, the only problem I have had with Vista was intermittent lockups.
> The cause was my Microsoft Elite wireless keyboard and mouse.
>
> Ron
>

I was a diehard Symantec user for 10 yrs at least....Others were running Avg
and Avast and I used to tell them they were foolish....Norton 2004 internet
security was probably the last decent thing that came from Symantec..I
upgraded to 2007 and it did nothing but cause problems..The cd's lasted
about 2 weeks before they became Frisbee's off the top of a parking garage
downtown...Get all of their products off your pc and watch it go.....I
installed Avg back when I was running xp and when I built this rig I
installed it on this as well...Never any problems..............Just my 3
cents
"André Landreau" <> wrote in message
news:A587B2D6-B163-4266-BF99-...
>I am faced with a weir problem; I would appreciate if somebody can help.
> The hardware : an HP workstation equipped with an Intel Centrino Duo, 2.2
> GHz, 4 GByte memory, running Microsoft Vista Ultimate.
>
> Configuration: One user as Administrator and one user as guest without
> administration rights
> Antivirus: Symantec AV version 10.2.0.276
>
> The problem:
> A) Using the Administrator side.
> When I double-click the Symantec AV application it takes MINUTES to load
> and display its window on the screen! Nothing else is running except
> processes that are automatically opened by Vista itself.
> When it finally shows up if I click on an element in the left plane it
> takes MINUTES again to display the result in the right plane with a
> message saying "Loading, Wait .."?
> During the waiting time, the application does not accept any other
> commands (i.e. move window, close, etc.)
>
> B) Using the Guest side (no admin rights)
> Doing the same set of actions works fine quick and safely!
>
> What could be the difference?
>

As I said in my post, NIS isn't slowing it down since I added the 4GB
thumbdrive. The drive is a PNY Optima ProT Attaché®
http://www2.pny.com/category_buymult...ategory_ID=292 if anyone is
interested.
Ron

"Mike Hall - MVP" <> wrote in message
news:...
> The scan would be slow because Norton slows everything up, as does McAfee
> too. Dump them
>
> --
> Mike Hall - MVP
> http://msmvps.com/blogs/mikehall/default.aspx
>
>
>
>
> "Ron(Tx)" <> wrote in message
>>
>> I run NIS on my XP laptop and Vista Home Premium desktop with no
>> problems. And, after adding a 4G Ready Boost thumb drive (2G memory), I
>> can use my desktop while NIS does a system scan. Before the Ready Boost
>> thumb drive, using the computer during a system scan was slow.
>>
>> Also, the only problem I have had with Vista was intermittent lockups.
>> The cause was my Microsoft Elite wireless keyboard and mouse.
>>
>> Ron
>>
>

Personally, I think that it is a high price for a product which works no
better than other solutions which do not present the same overhead..

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"Ron(Tx)" <> wrote in message
news:eO%...
> As I said in my post, NIS isn't slowing it down since I added the 4GB
> thumbdrive. The drive is a PNY Optima ProT Attaché®
> http://www2.pny.com/category_buymult...ategory_ID=292 if anyone is
> interested.
> Ron
>
> "Mike Hall - MVP" <> wrote in message
> news:...
>> The scan would be slow because Norton slows everything up, as does McAfee
>> too. Dump them
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>>
>>
>>
>>
>> "Ron(Tx)" <> wrote in message
>>>
>>> I run NIS on my XP laptop and Vista Home Premium desktop with no
>>> problems. And, after adding a 4G Ready Boost thumb drive (2G memory), I
>>> can use my desktop while NIS does a system scan. Before the Ready Boost
>>> thumb drive, using the computer during a system scan was slow.
>>>
>>> Also, the only problem I have had with Vista was intermittent lockups.
>>> The cause was my Microsoft Elite wireless keyboard and mouse.
>>>
>>> Ron
>>>
>>
>
>