i have problems with the Windows Update in Vista after a system restore
i get a notification of new updates, i can download them, but they will NOT
install
i get the error message 80004002
here's my recent windowsupdate.log :
2007-06-20 10:16:07:621 1480 d48 Handler Attempting to create remote handler
process as PC_van_kris\kris in session 1
2007-06-20 10:16:08:479 3792 d50 Misc =========== Logging initialized
(build: 6.0.6000.16386, tz: +0200) ===========
2007-06-20 10:16:08:479 3792 d50 Misc = Process:
C:\Windows\system32\wuauclt.exe
2007-06-20 10:16:08:479 3792 d50 AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2007-06-20 10:16:08:494 1480 d48 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 3792), but exited before
signaling event
2007-06-20 10:16:08:494 1480 d48 Agent * WARNING: Exit code = 0x80004002
2007-06-20 10:16:08:494 1480 d48 Agent *********
2007-06-20 10:16:08:494 1480 d48 Agent ** END ** Agent: Installing
updates [CallerId = AutomaticUpdates]
2007-06-20 10:16:08:494 1480 df4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {1A64E92A-0EEF-4847-9354-6C3E895F6F5B}]
2007-06-20 10:16:08:494 1480 d48 Agent *************
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install skipped
2007-06-20 10:16:08:510 1480 d48 Agent WARNING: WU client failed installing
updates with error 0x80004002
2007-06-20 10:16:08:510 1480 df4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {0FCF4A2E-B347-451B-BEA4-5DE3FB6B2333}]
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install skipped
2007-06-20 10:16:08:510 1480 df4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {F68AD52F-5569-4B8E-8256-B391BBB0AADF}]
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install skipped
2007-06-20 10:16:08:510 1480 df4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {CF882B83-19B0-49C0-8101-052527B795FF}]
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install skipped
2007-06-20 10:16:08:510 1480 df4 AU >>## RESUMED ## AU: Installing update
[UpdateId = {C20787ED-21F2-4E9B-8366-E7C726DDA613}]
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install skipped
2007-06-20 10:16:08:510 1480 df4 AU Install call completed.
2007-06-20 10:16:08:510 1480 df4 AU # WARNING: Install call failed, reboot
required = No, error = 0x80004002
2007-06-20 10:16:08:510 1480 df4 AU #########
2007-06-20 10:16:08:510 1480 df4 AU ## END ## AU: Installing updates
[CallId = {651E6C08-0B87-468C-A44E-C3C9D4EEDC28}]
2007-06-20 10:16:08:510 1480 df4 AU #############
2007-06-20 10:16:08:510 1480 df4 AU Install complete for all calls, reboot
NOT needed
2007-06-20 10:16:09:524 1480 1564 AU UpdateDownloadProperties: 0 download(s)
are still in progress.
2007-06-20 10:16:09:540 1480 1564 AU Triggering Offline detection
(non-interactive)
2007-06-20 10:16:09:540 1480 1564 AU AU setting pending client directive to
'Install Complete Ux'
2007-06-20 10:16:09:540 1480 1564 AU Changing existing AU client directive
from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
2007-06-20 10:16:09:571 1480 a30 AU #############
2007-06-20 10:16:09:571 1480 a30 AU ## START ## AU: Search for updates
2007-06-20 10:16:09:571 1480 a30 AU #########
2007-06-20 10:16:09:586 1480 a30 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {04CCB474-D8AE-4582-B48F-4FF3C250DEF4}]
2007-06-20 10:16:09:586 1480 df4 Agent *************
2007-06-20 10:16:09:586 1480 df4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-06-20 10:16:09:586 1480 df4 Agent *********
2007-06-20 10:16:09:711 1480 a30 AU AU received handle event
2007-06-20 10:16:18:026 1480 df4 Driver DriverUtil marking
{3398C2E0-9602-4547-B50B-56523B16FF73}.100 e_detectionStateInstallable
2007-06-20 10:16:18:026 1480 df4 Driver Matched driver to device
PCI\VEN_8086&DEV_27A2&SUBSYS_407017C0&REV_03
2007-06-20 10:16:18:026 1480 df4 Driver Status: 0x180200a, ProblemNumber:
00000000
2007-06-20 10:16:18:026 1480 df4 Driver Calculated driver attributes as
0x00000000
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{5F51A586-2BE3-471B-910E-6D68E078B5D0}.100 to search result
2007-06-20 10:16:23:595 1480 df4 Agent Update
{D8746B8F-8AB9-4966-A6EC-7A68975B37C1}.101 is pruned out due to potential
supersedence
2007-06-20 10:16:23:595 1480 df4 Agent Update
{8A779156-8981-4D07-BCF6-EBDDB6BF35EE}.101 is pruned out due to potential
supersedence
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{AA3704CC-70CE-4ADE-BDAA-CAC749D81841}.101 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{642FA070-2331-47D6-8914-9AB0E21F5F35}.100 to search result
2007-06-20 10:16:23:595 1480 df4 Agent Update
{BEBCED00-3E31-4649-A072-4EC77BDA7A17}.100 is pruned out due to potential
supersedence
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{B7BB6A69-D624-4349-B9AA-1C6C05D2BEE8}.101 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{0FCF4A2E-B347-451B-BEA4-5DE3FB6B2333}.101 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{1A64E92A-0EEF-4847-9354-6C3E895F6F5B}.102 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{CF882B83-19B0-49C0-8101-052527B795FF}.100 to search result
2007-06-20 10:16:23:595 1480 df4 Agent Update
{77AE3909-75F9-4C68-BFAB-860573A479DF}.100 is pruned out due to potential
supersedence
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{3398C2E0-9602-4547-B50B-56523B16FF73}.100 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{C20787ED-21F2-4E9B-8366-E7C726DDA613}.102 to search result
2007-06-20 10:16:23:595 1480 df4 Agent Update
{F1CDD19E-F1DD-4DEE-B6B1-32DC63BA2BF0}.100 is pruned out due to potential
supersedence
2007-06-20 10:16:23:595 1480 df4 Agent * Added update
{F68AD52F-5569-4B8E-8256-B391BBB0AADF}.100 to search result
2007-06-20 10:16:23:595 1480 df4 Agent * Found 10 updates and 16
categories in search
2007-06-20 10:16:23:642 1480 df4 Agent *********
2007-06-20 10:16:23:642 1480 df4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-06-20 10:16:23:642 1480 df4 Agent *************
2007-06-20 10:16:23:673 1480 df4 AU >>## RESUMED ## AU: Search for updates
[CallId = {04CCB474-D8AE-4582-B48F-4FF3C250DEF4}]
2007-06-20 10:16:23:673 1480 df4 AU # 10 updates detected
2007-06-20 10:16:23:767 1480 df4 AU #########
2007-06-20 10:16:23:767 1480 df4 AU ## END ## AU: Search for updates
[CallId = {04CCB474-D8AE-4582-B48F-4FF3C250DEF4}]
2007-06-20 10:16:23:767 1480 df4 AU #############
2007-06-20 10:16:23:767 1480 df4 AU AU setting pending client directive to
'Download Approval'
thanks
kris de vis
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