Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.
It's your problem, not Microsoft's. Tens of millions of users are not
encounter such problems.
There is a very good chance are that you are seeing the affects of a
hijackware infection.
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
2. Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe
Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware
**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or other appropriate forums.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
PS: This is not an official MS Support newsgroup, we're all volunteers.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
wrote:
> This problem has been around for some time. It is truly disheartening
> to realize that Microsoft has done nothing
> to solve the problem for its users. Why, lack of interest or working
> on a new program to replace a problem
> that Mircorosofit is unable to resolve. Really bad situation for
> Mircrosoft. Glad to read just how many others
> are facing the same problem with Window Updates. I have Fehler Codes
> 80070490 and 80240016. Open
> for workable solutions, as constant (!) crash dumps are totally
> interrupting my work. Thanks, and not to
> Microsoft.