Problem with Windows Update for XP x64 (no error message).

I have a weird problem since a week or so (at least that's when I noticed it).

When I go to Microsoft's Windows Update website, everything goes well, but
when I click search for new updates it gives me an error (without an error
code). I tried several things already ranging from reinstalling Internet
Explorer 7 to renaming the SoftwareDistribution directory, but all without
succes...


When I open the ReportingEvents log file, it shows the following:


{0C44CE37-AA18-41BB-A6F5-25F8B1C58946} 2008-04-24 15:52:46:625+0200 1 202
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.
{9D0831D9-E49A-439F-9018-CADA862E6DB9} 2008-04-24 15:59:17:375+0200 1 147
101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Internet Explorer 7
Set Success Software Synchronization Windows Update Client successfully
detected 0 updates.
{20D24F61-2811-4A3C-B5E3-A2EC7325C7AF} 2008-04-24 16:03:35:671+0200 1 202
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.
{6565530D-E5E8-4702-9248-944F0A05277E} 2008-04-24 16:04:52:203+0200 1 162
101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
Content Download Download succeeded.
{8BD4878F-D2EE-4CEE-8716-353281684A2F} 2008-04-24 16:04:52:218+0200 1 189
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Installation Ready: The following updates are downloaded and
ready for installation. To install the updates, an administrator should log
on to this computer and Windows will prompt with further instructions: -
Cumulative Security Update for Internet Explorer 7 for Windows XP x64 Edition
(KB947864)
{DF1260A7-B250-473A-A9DF-12F1936F2CC5} 2008-04-24 16:07:30:375+0200 1 183
101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
Content Install Installation Successful: Windows successfully installed the
following update: Cumulative Security Update for Internet Explorer 7 for
Windows XP x64 Edition (KB947864)


The weird thing is here; the messages with a bunch of zeros in them, are
from the moment I go to the Windows Update website. The messages which look
normal are from the Windows Updates (security center). So it means that does
work.

But why can't I update (or at least search for) new patches / hotfixes on
the Windows Update website?!

Please advice. TY.

--
MvdL

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"MvdL79" <> wrote in message
news:48C702EE-1345-4D58-8EE1-...
|I have a weird problem since a week or so (at least that's when I noticed it).
|
| When I go to Microsoft's Windows Update website, everything goes well, but
| when I click search for new updates it gives me an error (without an error
| code). I tried several things already ranging from reinstalling Internet
| Explorer 7 to renaming the SoftwareDistribution directory, but all without
| succes...
|
|
| When I open the ReportingEvents log file, it shows the following:
|
|
| {0C44CE37-AA18-41BB-A6F5-25F8B1C58946} 2008-04-24 15:52:46:625+0200 1 202
| 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
| Content Install Reboot completed.
| {9D0831D9-E49A-439F-9018-CADA862E6DB9} 2008-04-24 15:59:17:375+0200 1 147
| 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Internet Explorer 7
| Set Success Software Synchronization Windows Update Client successfully
| detected 0 updates.
| {20D24F61-2811-4A3C-B5E3-A2EC7325C7AF} 2008-04-24 16:03:35:671+0200 1 202
| 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
| Content Install Reboot completed.
| {6565530D-E5E8-4702-9248-944F0A05277E} 2008-04-24 16:04:52:203+0200 1 162
| 101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
| Content Download Download succeeded.
| {8BD4878F-D2EE-4CEE-8716-353281684A2F} 2008-04-24 16:04:52:218+0200 1 189
| 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
| Content Install Installation Ready: The following updates are downloaded and
| ready for installation. To install the updates, an administrator should log
| on to this computer and Windows will prompt with further instructions: -
| Cumulative Security Update for Internet Explorer 7 for Windows XP x64 Edition
| (KB947864)
| {DF1260A7-B250-473A-A9DF-12F1936F2CC5} 2008-04-24 16:07:30:375+0200 1 183
| 101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
| Content Install Installation Successful: Windows successfully installed the
| following update: Cumulative Security Update for Internet Explorer 7 for
| Windows XP x64 Edition (KB947864)
|
|
| The weird thing is here; the messages with a bunch of zeros in them, are
| from the moment I go to the Windows Update website. The messages which look
| normal are from the Windows Updates (security center). So it means that does
| work.
|
| But why can't I update (or at least search for) new patches / hotfixes on
| the Windows Update website?!
|
| Please advice. TY.
|
| --
| MvdL

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?

============

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB947864).

!!! => If your problem relates to a Cumulative Security Update for IE, call
the above number and ask to be transferred to the Consumer IE7 queue (which
is 47830). <= !!!

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

MvdL79 wrote:
> I have a weird problem since a week or so (at least that's when I noticed
> it).
>
> When I go to Microsoft's Windows Update website, everything goes well, but
> when I click search for new updates it gives me an error (without an error
> code). I tried several things already ranging from reinstalling Internet
> Explorer 7 to renaming the SoftwareDistribution directory, but all without
> succes...
>
>
> When I open the ReportingEvents log file, it shows the following:
>
>
> {0C44CE37-AA18-41BB-A6F5-25F8B1C58946} 2008-04-24 15:52:46:625+0200 1 202
> 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
> Content Install Reboot completed.
> {9D0831D9-E49A-439F-9018-CADA862E6DB9} 2008-04-24 15:59:17:375+0200 1 147
> 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Internet Explorer 7
> Set Success Software Synchronization Windows Update Client successfully
> detected 0 updates.
> {20D24F61-2811-4A3C-B5E3-A2EC7325C7AF} 2008-04-24 16:03:35:671+0200 1 202
> 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
> Content Install Reboot completed.
> {6565530D-E5E8-4702-9248-944F0A05277E} 2008-04-24 16:04:52:203+0200 1 162
> 101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
> Content Download Download succeeded.
> {8BD4878F-D2EE-4CEE-8716-353281684A2F} 2008-04-24 16:04:52:218+0200 1 189
> 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
> Content Install Installation Ready: The following updates are downloaded
> and
> ready for installation. To install the updates, an administrator should
> log
> on to this computer and Windows will prompt with further instructions: -
> Cumulative Security Update for Internet Explorer 7 for Windows XP x64
> Edition (KB947864)
> {DF1260A7-B250-473A-A9DF-12F1936F2CC5} 2008-04-24 16:07:30:375+0200 1 183
> 101 {FA055A7E-B0A2-47DC-BCF4-92D5B66067B7} 102 0 AutomaticUpdates Success
> Content Install Installation Successful: Windows successfully installed
> the
> following update: Cumulative Security Update for Internet Explorer 7 for
> Windows XP x64 Edition (KB947864)
>
>
> The weird thing is here; the messages with a bunch of zeros in them, are
> from the moment I go to the Windows Update website. The messages which
> look
> normal are from the Windows Updates (security center). So it means that
> does
> work.
>
> But why can't I update (or at least search for) new patches / hotfixes on
> the Windows Update website?!
>
> Please advice. TY.