problems accessing Internet after downloading updates

I'm in a pickle: I've just downloaded quite a few updates (stupidly didn't
notice which) and now I cannot access the Internet from my computer (I'm at
work sending this message) What could have caused this? I tried looking to
see which updates where just installed to try and download them but it's not
possible to tell which were te recent additions.

I do not show service pack 2 as something I have installed yet - could some
of these updates be requring this? And do I contact Microsoft or my Internet
provider about this? (And WHICH telephone numbert at Microsoft??)

Thanks,
--
Patricia

Hi Patricia,

See if the information in this MSKB article helps you resolve the problem:

"After you run Microsoft Windows AntiSpyware (Beta), you have
network-related problems, or you receive an error message"
http://support.microsoft.com/kb/892350

another option would be to d/load and run winsockxpfix:
http://www.spychecker.com/program/winsockxpfix.html



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Patricia" <> wrote in message
news:94D88FF8-4A47-497E-9091-...
> I'm in a pickle: I've just downloaded quite a few updates (stupidly
didn't
> notice which) and now I cannot access the Internet from my computer (I'm
at
> work sending this message) What could have caused this? I tried looking to
> see which updates where just installed to try and download them but it's
not
> possible to tell which were te recent additions.
>
> I do not show service pack 2 as something I have installed yet - could
some
> of these updates be requring this? And do I contact Microsoft or my
Internet
> provider about this? (And WHICH telephone numbert at Microsoft??)
>
> Thanks,
> --
> Patricia

Thanks for the quick response, Patti. I'll try what you suggest when I get
home. If it looks like I need the Winsock XP Fix, can it be downloaded to a
disk or USB device and then transferred to my computer (since I can’t access
IE)?

--
Patricia


"Patti MacLeod" wrote:

> Hi Patricia,
>
> See if the information in this MSKB article helps you resolve the problem:
>
> "After you run Microsoft Windows AntiSpyware (Beta), you have
> network-related problems, or you receive an error message"
> http://support.microsoft.com/kb/892350
>
> another option would be to d/load and run winsockxpfix:
> http://www.spychecker.com/program/winsockxpfix.html
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Patricia" <> wrote in message
> news:94D88FF8-4A47-497E-9091-...
> > I'm in a pickle: I've just downloaded quite a few updates (stupidly
> didn't
> > notice which) and now I cannot access the Internet from my computer (I'm
> at
> > work sending this message) What could have caused this? I tried looking to
> > see which updates where just installed to try and download them but it's
> not
> > possible to tell which were te recent additions.
> >
> > I do not show service pack 2 as something I have installed yet - could
> some
> > of these updates be requring this? And do I contact Microsoft or my
> Internet
> > provider about this? (And WHICH telephone numbert at Microsoft??)
> >
> > Thanks,
> > --
> > Patricia
>
>
>

You're welcome :-)

Yes, the WinsockxpFix file is approx. 1.4 Mb, so it should easily fit on
floppy or USB device in order to then transfer it to the "problem" computer.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"Patricia" <> wrote in message
news:B5606F6C-3A0E-4173-9E44-...
> Thanks for the quick response, Patti. I'll try what you suggest when I get
> home. If it looks like I need the Winsock XP Fix, can it be downloaded
to a
> disk or USB device and then transferred to my computer (since I can't
access
> IE)?
>
> --
> Patricia
>
>
> "Patti MacLeod" wrote:
>
> > Hi Patricia,
> >
> > See if the information in this MSKB article helps you resolve the
problem:
> >
> > "After you run Microsoft Windows AntiSpyware (Beta), you have
> > network-related problems, or you receive an error message"
> > http://support.microsoft.com/kb/892350
> >
> > another option would be to d/load and run winsockxpfix:
> > http://www.spychecker.com/program/winsockxpfix.html
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "Patricia" <> wrote in message
> > news:94D88FF8-4A47-497E-9091-...
> > > I'm in a pickle: I've just downloaded quite a few updates (stupidly
> > didn't
> > > notice which) and now I cannot access the Internet from my computer
(I'm
> > at
> > > work sending this message) What could have caused this? I tried
looking to
> > > see which updates where just installed to try and download them but
it's
> > not
> > > possible to tell which were te recent additions.
> > >
> > > I do not show service pack 2 as something I have installed yet - could
> > some
> > > of these updates be requring this? And do I contact Microsoft or my
> > Internet
> > > provider about this? (And WHICH telephone numbert at Microsoft??)
> > >
> > > Thanks,
> > > --
> > > Patricia
> >
> >
> >