Problems after SBS_SP1

I have 2 problems after upgrading our SBS 2003 std to SP1. I followed the
instructions at www.smallbizserver.net .

sbsSP1 reported this error :

Component Name: Server Configuration
Version: NA
Installation Status: Failure
Error Message: MSDE 2000 Service Pack 4 did not install. For additional
instructions, see the SQL Server 2000 Service Pack Web site at
http://go.microsoft.com/fwlink/?LinkId=46241.


My second problem is logging into server using RWW "connect to server
desktops ."

If I try to : "Log on to or resume the console session of the remote
computer" the server reboots after a "bluescreen"

If I log on via RWW to the server without resuming a session , everything is
OK.

If I connect via VPN and connects to external server desktop everything is
OK.

Anyone can help ?

Thanks

BJ

Hi Bjorn,

How's your hard drive space? Another person had a similar error. When he
flushed the temp folder and reran the SP it was successful.

Steve

Steven Banks [SBS MVP]
Banks Consulting Northwest Inc.
http://www.banksnw.com


"Bjørn Johannessen" <> wrote in message
news:...
>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed the
>instructions at www.smallbizserver.net .
>
> sbsSP1 reported this error :
>
> Component Name: Server Configuration
> Version: NA
> Installation Status: Failure
> Error Message: MSDE 2000 Service Pack 4 did not install. For additional
> instructions, see the SQL Server 2000 Service Pack Web site at
> http://go.microsoft.com/fwlink/?LinkId=46241.
>
>
> My second problem is logging into server using RWW "connect to server
> desktops ."
>
> If I try to : "Log on to or resume the console session of the remote
> computer" the server reboots after a "bluescreen"
>
> If I log on via RWW to the server without resuming a session , everything
> is OK.
>
> If I connect via VPN and connects to external server desktop everything is
> OK.
>
> Anyone can help ?
>
> Thanks
>
> BJ
>
>

Steven

I have lots of HD space , over 100GB . Tried to flush the temp folder but
still no luck..

BJ

"Steven Banks [SBS MVP]" <> wrote in message
news:%...
> Hi Bjorn,
>
> How's your hard drive space? Another person had a similar error. When he
> flushed the temp folder and reran the SP it was successful.
>
> Steve
>
> Steven Banks [SBS MVP]
> Banks Consulting Northwest Inc.
> http://www.banksnw.com
>
>
> "Bjørn Johannessen" <> wrote in message
> news:...
>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed the
>>instructions at www.smallbizserver.net .
>>
>> sbsSP1 reported this error :
>>
>> Component Name: Server Configuration
>> Version: NA
>> Installation Status: Failure
>> Error Message: MSDE 2000 Service Pack 4 did not install. For additional
>> instructions, see the SQL Server 2000 Service Pack Web site at
>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>
>>
>> My second problem is logging into server using RWW "connect to server
>> desktops ."
>>
>> If I try to : "Log on to or resume the console session of the remote
>> computer" the server reboots after a "bluescreen"
>>
>> If I log on via RWW to the server without resuming a session , everything
>> is OK.
>>
>> If I connect via VPN and connects to external server desktop everything
>> is OK.
>>
>> Anyone can help ?
>>
>> Thanks
>>
>> BJ
>>
>>
>
>

Hello BJ,

Thank you for posting in the SBS newsgroup.

Also, many thanks for Steven's great input.

According to your description, I understand that you have two problems
after upgrading your SBS 2003 Standard Server to SBS 2003 SP1. If I have
misunderstood your concern, please don't hesitate to let me know.

For better resolve these issues, we will focus on troubleshoot the first
issue at initial response, after it resolved, we will continue to
troubleshoot the last issue. Tanks for your understanding.

Before we go further, please help me confirm if this is the exact scenario
as listed below:

1. When performing the original SBS Integrated setup, did you chose to
install the WSS part to a different drive other than the C drive? Did you
move the Companyweb Contents DB and configuration DB to a different drive
by using the steps outlined in "Moving Data Folders for Windows Small
Business Server 2003 -
http://www.microsoft.com/technet/pro.../movedata.mspx
"?

2. After the installation of SBS SP1, did the Companyweb still work though
you received some error during the upgrade?

3. Did you remove Companyweb by following "829114 How to remove and how to
install the Windows Small Business Server 2003 SharePoint Services
Companyweb Web site - http://support.microsoft.com/?id=829114"?

4. However, when trying to do the re-installation of Companyweb, did you
were promoted for the CD3? Did the System accept it after you inserted the
CD3?


Then, please help me collect the following information:

Please export the following registry keys and attach them into your reply:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\

In addition, send me the updated log files:

- C:\WINDOWS\KB885918.log

- C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs\*.*

- C:\WINDOWS\sqlsp.log

- C:\WINDOWS\sqlstp.log

I'm looking forward to your update. If you have any questions or concerns,
please do not hesitate to let me know. I am always happy to be of further
assistance.

Best regards,

Nathan Liu (MSFT)

Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>From: "Bjørn Johannessen" <>
>References: <>
<#>
>Subject: Re: Problems after SBS_SP1
>Date: Mon, 6 Jun 2005 07:40:56 +0200
>Lines: 59
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>X-RFC2646: Format=Flowed; Response
>Message-ID: <>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP10.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124672
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Steven
>
>I have lots of HD space , over 100GB . Tried to flush the temp folder but
>still no luck..
>
>BJ
>
>"Steven Banks [SBS MVP]" <> wrote in message
>news:%...
>> Hi Bjorn,
>>
>> How's your hard drive space? Another person had a similar error. When
he
>> flushed the temp folder and reran the SP it was successful.
>>
>> Steve
>>
>> Steven Banks [SBS MVP]
>> Banks Consulting Northwest Inc.
>> http://www.banksnw.com
>>
>>
>> "Bjørn Johannessen" <> wrote in message
>> news:...
>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
the
>>>instructions at www.smallbizserver.net .
>>>
>>> sbsSP1 reported this error :
>>>
>>> Component Name: Server Configuration
>>> Version: NA
>>> Installation Status: Failure
>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
additional
>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>
>>>
>>> My second problem is logging into server using RWW "connect to server
>>> desktops ."
>>>
>>> If I try to : "Log on to or resume the console session of the remote
>>> computer" the server reboots after a "bluescreen"
>>>
>>> If I log on via RWW to the server without resuming a session ,
everything
>>> is OK.
>>>
>>> If I connect via VPN and connects to external server desktop everything
>>> is OK.
>>>
>>> Anyone can help ?
>>>
>>> Thanks
>>>
>>> BJ
>>>
>>>
>>
>>
>
>
>

Nathan.

Thank you for your response.

1. I have never moved the sharepoint service to another drive or location
.. ( we only use the C: drive )
I have installed "Windows sharepoint services 2.0 Norwegian
template pack " without altering the orginal installation .

2. Companyweb worked ok after SBS SP1 upgrade and have always been fine.

3. I have not removed Sharepoint services

4 And of coarse not reinstalled

However, I have twice restored the entire SBS installation including all
data from a backup ( USB/FIREWIRE external disk )by following exactly
instructions for restoring the SBS . The reason for this was diskfailure .


BJ


"Nathan Liu [MSFT]" <v-> wrote in message
news:...
> Hello BJ,
>
> Thank you for posting in the SBS newsgroup.
>
> Also, many thanks for Steven's great input.
>
> According to your description, I understand that you have two problems
> after upgrading your SBS 2003 Standard Server to SBS 2003 SP1. If I have
> misunderstood your concern, please don't hesitate to let me know.
>
> For better resolve these issues, we will focus on troubleshoot the first
> issue at initial response, after it resolved, we will continue to
> troubleshoot the last issue. Tanks for your understanding.
>
> Before we go further, please help me confirm if this is the exact scenario
> as listed below:
>
> 1. When performing the original SBS Integrated setup, did you chose to
> install the WSS part to a different drive other than the C drive? Did you
> move the Companyweb Contents DB and configuration DB to a different drive
> by using the steps outlined in "Moving Data Folders for Windows Small
> Business Server 2003 -
> http://www.microsoft.com/technet/pro.../movedata.mspx
> "?
>
> 2. After the installation of SBS SP1, did the Companyweb still work
> though
> you received some error during the upgrade?
>
> 3. Did you remove Companyweb by following "829114 How to remove and how
> to
> install the Windows Small Business Server 2003 SharePoint Services
> Companyweb Web site - http://support.microsoft.com/?id=829114"?
>
> 4. However, when trying to do the re-installation of Companyweb, did you
> were promoted for the CD3? Did the System accept it after you inserted the
> CD3?
>
>
> Then, please help me collect the following information:
>
> Please export the following registry keys and attach them into your reply:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\
>
> In addition, send me the updated log files:
>
> - C:\WINDOWS\KB885918.log
>
> - C:\Program Files\Microsoft Integration\Windows Small Business Server
> 2003\Logs\*.*
>
> - C:\WINDOWS\sqlsp.log
>
> - C:\WINDOWS\sqlstp.log
>
> I'm looking forward to your update. If you have any questions or concerns,
> please do not hesitate to let me know. I am always happy to be of further
> assistance.
>
> Best regards,
>
> Nathan Liu (MSFT)
>
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> --------------------
>>From: "Bjørn Johannessen" <>
>>References: <>
> <#>
>>Subject: Re: Problems after SBS_SP1
>>Date: Mon, 6 Jun 2005 07:40:56 +0200
>>Lines: 59
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>X-RFC2646: Format=Flowed; Response
>>Message-ID: <>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP10.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124672
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Steven
>>
>>I have lots of HD space , over 100GB . Tried to flush the temp folder
>>but
>>still no luck..
>>
>>BJ
>>
>>"Steven Banks [SBS MVP]" <> wrote in message
>>news:%.. .
>>> Hi Bjorn,
>>>
>>> How's your hard drive space? Another person had a similar error. When
> he
>>> flushed the temp folder and reran the SP it was successful.
>>>
>>> Steve
>>>
>>> Steven Banks [SBS MVP]
>>> Banks Consulting Northwest Inc.
>>> http://www.banksnw.com
>>>
>>>
>>> "Bjørn Johannessen" <> wrote in message
>>> news:...
>>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
> the
>>>>instructions at www.smallbizserver.net .
>>>>
>>>> sbsSP1 reported this error :
>>>>
>>>> Component Name: Server Configuration
>>>> Version: NA
>>>> Installation Status: Failure
>>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
> additional
>>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>>
>>>>
>>>> My second problem is logging into server using RWW "connect to server
>>>> desktops ."
>>>>
>>>> If I try to : "Log on to or resume the console session of the remote
>>>> computer" the server reboots after a "bluescreen"
>>>>
>>>> If I log on via RWW to the server without resuming a session ,
> everything
>>>> is OK.
>>>>
>>>> If I connect via VPN and connects to external server desktop everything
>>>> is OK.
>>>>
>>>> Anyone can help ?
>>>>
>>>> Thanks
>>>>
>>>> BJ
>>>>
>>>>
>>>
>>>
>>
>>
>>
>

Nathan !

I was a bit too quick ! I didn't read to the bottom of you msg.

The exported reg keys and log files are on their way by mail ....


BJ

"Nathan Liu [MSFT]" <v-> wrote in message
news:...
> Hello BJ,
>
> Thank you for posting in the SBS newsgroup.
>
> Also, many thanks for Steven's great input.
>
> According to your description, I understand that you have two problems
> after upgrading your SBS 2003 Standard Server to SBS 2003 SP1. If I have
> misunderstood your concern, please don't hesitate to let me know.
>
> For better resolve these issues, we will focus on troubleshoot the first
> issue at initial response, after it resolved, we will continue to
> troubleshoot the last issue. Tanks for your understanding.
>
> Before we go further, please help me confirm if this is the exact scenario
> as listed below:
>
> 1. When performing the original SBS Integrated setup, did you chose to
> install the WSS part to a different drive other than the C drive? Did you
> move the Companyweb Contents DB and configuration DB to a different drive
> by using the steps outlined in "Moving Data Folders for Windows Small
> Business Server 2003 -
> http://www.microsoft.com/technet/pro.../movedata.mspx
> "?
>
> 2. After the installation of SBS SP1, did the Companyweb still work
> though
> you received some error during the upgrade?
>
> 3. Did you remove Companyweb by following "829114 How to remove and how
> to
> install the Windows Small Business Server 2003 SharePoint Services
> Companyweb Web site - http://support.microsoft.com/?id=829114"?
>
> 4. However, when trying to do the re-installation of Companyweb, did you
> were promoted for the CD3? Did the System accept it after you inserted the
> CD3?
>
>
> Then, please help me collect the following information:
>
> Please export the following registry keys and attach them into your reply:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\
>
> In addition, send me the updated log files:
>
> - C:\WINDOWS\KB885918.log
>
> - C:\Program Files\Microsoft Integration\Windows Small Business Server
> 2003\Logs\*.*
>
> - C:\WINDOWS\sqlsp.log
>
> - C:\WINDOWS\sqlstp.log
>
> I'm looking forward to your update. If you have any questions or concerns,
> please do not hesitate to let me know. I am always happy to be of further
> assistance.
>
> Best regards,
>
> Nathan Liu (MSFT)
>
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> --------------------
>>From: "Bjørn Johannessen" <>
>>References: <>
> <#>
>>Subject: Re: Problems after SBS_SP1
>>Date: Mon, 6 Jun 2005 07:40:56 +0200
>>Lines: 59
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>X-RFC2646: Format=Flowed; Response
>>Message-ID: <>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP10.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124672
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Steven
>>
>>I have lots of HD space , over 100GB . Tried to flush the temp folder
>>but
>>still no luck..
>>
>>BJ
>>
>>"Steven Banks [SBS MVP]" <> wrote in message
>>news:%.. .
>>> Hi Bjorn,
>>>
>>> How's your hard drive space? Another person had a similar error. When
> he
>>> flushed the temp folder and reran the SP it was successful.
>>>
>>> Steve
>>>
>>> Steven Banks [SBS MVP]
>>> Banks Consulting Northwest Inc.
>>> http://www.banksnw.com
>>>
>>>
>>> "Bjørn Johannessen" <> wrote in message
>>> news:...
>>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
> the
>>>>instructions at www.smallbizserver.net .
>>>>
>>>> sbsSP1 reported this error :
>>>>
>>>> Component Name: Server Configuration
>>>> Version: NA
>>>> Installation Status: Failure
>>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
> additional
>>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>>
>>>>
>>>> My second problem is logging into server using RWW "connect to server
>>>> desktops ."
>>>>
>>>> If I try to : "Log on to or resume the console session of the remote
>>>> computer" the server reboots after a "bluescreen"
>>>>
>>>> If I log on via RWW to the server without resuming a session ,
> everything
>>>> is OK.
>>>>
>>>> If I connect via VPN and connects to external server desktop everything
>>>> is OK.
>>>>
>>>> Anyone can help ?
>>>>
>>>> Thanks
>>>>
>>>> BJ
>>>>
>>>>
>>>
>>>
>>
>>
>>
>

Hello BJ,

Thanks for your e-mailing me the log files.

I just checked the setup.log and found the following:

[Setup run at 20:20:44 on 05/21/05]

Component Name: Server Configuration
Version: NA
Installation Status: Failure
Error Message: MSDE 2000 Service Pack 4 did not install. For additional
instructions, see the SQL Server 2000 Service Pack Web site at
http://go.microsoft.com/fwlink/?LinkId=46241.

The error you mentioned in your initial post was recorded when you ran the
setup in 05/21/05.

In the eventlog.txt, I found the following:

[05/21/05,20:20:39] Server Configuration: [2] An error occured when
upgrading MSDE to MSDE SP4 level. The return code is: 1603
[05/21/05,20:20:40] Server Configuration: [2] Error returned from
CSuiteHelpComponentRoot::UpgradeMSDESrvPackInstanc e().
[05/21/05,20:20:44] Server Configuration: [2] An error occured when
upgrading WMSDE to WMSDE SP4 level. The return code is: 1603
[05/21/05,20:20:44] Server Configuration: [2] Failed while upgrading
SharePoint or Monitoring to SP4. The error code is: 80004005

To troubleshoot this issue, please try to perform the following steps:

1. Please follow the White Paper to move the SharePoint database to another
folder.

Moving Data Folders for Windows Small Business Server 2003
http://www.microsoft.com/technet/pro.../movedata.mspx

2. Then please follow the KB 829114 to re-install the Windows Small
Business Server 2003 SharePoint Services companyweb Web site.

How to remove and how to install the Windows Small Business Server 2003
SharePoint Services companyweb Web site
http://support.microsoft.com/kb/829114

3. Re-apply SBS 2003 SP1.

4. Then move back the SharePoint database.

After you finish the above steps, can the issue be re-produced?


Otherwise, please help me collect more information for further
troubleshooting:

1. Please navigate C:\Program Files\Microsoft Windows Small Business
Server\Support\*.*, and send me the all files.


I'm looking forward to your update. If you have any questions or concerns,
please do not hesitate to let me know. I am always happy to be of further
assistance.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>From: "Bjørn Johannessen" <>
>References: <>
<#>
<>
<>
>Subject: Re: Problems after SBS_SP1
>Date: Mon, 6 Jun 2005 20:27:16 +0200
>Lines: 175
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>X-RFC2646: Format=Flowed; Original
>Message-ID: <#>
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP12.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124862
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Nathan !
>
>I was a bit too quick ! I didn't read to the bottom of you msg.
>
>The exported reg keys and log files are on their way by mail ....
>
>
>BJ
>
>"Nathan Liu [MSFT]" <v-> wrote in message
>news:...
>> Hello BJ,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> Also, many thanks for Steven's great input.
>>
>> According to your description, I understand that you have two problems
>> after upgrading your SBS 2003 Standard Server to SBS 2003 SP1. If I have
>> misunderstood your concern, please don't hesitate to let me know.
>>
>> For better resolve these issues, we will focus on troubleshoot the first
>> issue at initial response, after it resolved, we will continue to
>> troubleshoot the last issue. Tanks for your understanding.
>>
>> Before we go further, please help me confirm if this is the exact
scenario
>> as listed below:
>>
>> 1. When performing the original SBS Integrated setup, did you chose to
>> install the WSS part to a different drive other than the C drive? Did you
>> move the Companyweb Contents DB and configuration DB to a different drive
>> by using the steps outlined in "Moving Data Folders for Windows Small
>> Business Server 2003 -
>>
http://www.microsoft.com/technet/pro.../movedata.mspx
>> "?
>>
>> 2. After the installation of SBS SP1, did the Companyweb still work
>> though
>> you received some error during the upgrade?
>>
>> 3. Did you remove Companyweb by following "829114 How to remove and how
>> to
>> install the Windows Small Business Server 2003 SharePoint Services
>> Companyweb Web site - http://support.microsoft.com/?id=829114"?
>>
>> 4. However, when trying to do the re-installation of Companyweb, did you
>> were promoted for the CD3? Did the System accept it after you inserted
the
>> CD3?
>>
>>
>> Then, please help me collect the following information:
>>
>> Please export the following registry keys and attach them into your
reply:
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\
>>
>> In addition, send me the updated log files:
>>
>> - C:\WINDOWS\KB885918.log
>>
>> - C:\Program Files\Microsoft Integration\Windows Small Business Server
>> 2003\Logs\*.*
>>
>> - C:\WINDOWS\sqlsp.log
>>
>> - C:\WINDOWS\sqlstp.log
>>
>> I'm looking forward to your update. If you have any questions or
concerns,
>> please do not hesitate to let me know. I am always happy to be of further
>> assistance.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>>
>> Microsoft CSS Online Newsgroup Support
>> Get Secure! - www.microsoft.com/security
>> ================================================== ===
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> ================================================== ===
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>> --------------------
>>>From: "Bjørn Johannessen" <>
>>>References: <>
>> <#>
>>>Subject: Re: Problems after SBS_SP1
>>>Date: Mon, 6 Jun 2005 07:40:56 +0200
>>>Lines: 59
>>>X-Priority: 3
>>>X-MSMail-Priority: Normal
>>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>>X-RFC2646: Format=Flowed; Response
>>>Message-ID: <>
>>>Newsgroups: microsoft.public.windows.server.sbs
>>>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP10.phx.gbl
>>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124672
>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>
>>>Steven
>>>
>>>I have lots of HD space , over 100GB . Tried to flush the temp folder
>>>but
>>>still no luck..
>>>
>>>BJ
>>>
>>>"Steven Banks [SBS MVP]" <> wrote in message
>>>news:%. ..
>>>> Hi Bjorn,
>>>>
>>>> How's your hard drive space? Another person had a similar error. When
>> he
>>>> flushed the temp folder and reran the SP it was successful.
>>>>
>>>> Steve
>>>>
>>>> Steven Banks [SBS MVP]
>>>> Banks Consulting Northwest Inc.
>>>> http://www.banksnw.com
>>>>
>>>>
>>>> "Bjørn Johannessen" <> wrote in message
>>>> news:...
>>>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
>> the
>>>>>instructions at www.smallbizserver.net .
>>>>>
>>>>> sbsSP1 reported this error :
>>>>>
>>>>> Component Name: Server Configuration
>>>>> Version: NA
>>>>> Installation Status: Failure
>>>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
>> additional
>>>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>>>
>>>>>
>>>>> My second problem is logging into server using RWW "connect to server
>>>>> desktops ."
>>>>>
>>>>> If I try to : "Log on to or resume the console session of the remote
>>>>> computer" the server reboots after a "bluescreen"
>>>>>
>>>>> If I log on via RWW to the server without resuming a session ,
>> everything
>>>>> is OK.
>>>>>
>>>>> If I connect via VPN and connects to external server desktop
everything
>>>>> is OK.
>>>>>
>>>>> Anyone can help ?
>>>>>
>>>>> Thanks
>>>>>
>>>>> BJ
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>
>
>

Nathan !

Thanks for helping me out .

I have one problem reinstalling the Sharepoint service companyweb.

I'm prompted for SBS Disk 3 and when I insert my disk 3 I get an error msg
saying I have to use a disk 3 with SBS SP1 on it !!
Well I only have the original disk 3 ( the one valid until nov 25 )

What do I do now ? We have no Companyweb !

BJ





"Nathan Liu [MSFT]" <v-> wrote in message
news:...
> Hello BJ,
>
> Thanks for your e-mailing me the log files.
>
> I just checked the setup.log and found the following:
>
> [Setup run at 20:20:44 on 05/21/05]
>
> Component Name: Server Configuration
> Version: NA
> Installation Status: Failure
> Error Message: MSDE 2000 Service Pack 4 did not install. For additional
> instructions, see the SQL Server 2000 Service Pack Web site at
> http://go.microsoft.com/fwlink/?LinkId=46241.
>
> The error you mentioned in your initial post was recorded when you ran the
> setup in 05/21/05.
>
> In the eventlog.txt, I found the following:
>
> [05/21/05,20:20:39] Server Configuration: [2] An error occured when
> upgrading MSDE to MSDE SP4 level. The return code is: 1603
> [05/21/05,20:20:40] Server Configuration: [2] Error returned from
> CSuiteHelpComponentRoot::UpgradeMSDESrvPackInstanc e().
> [05/21/05,20:20:44] Server Configuration: [2] An error occured when
> upgrading WMSDE to WMSDE SP4 level. The return code is: 1603
> [05/21/05,20:20:44] Server Configuration: [2] Failed while upgrading
> SharePoint or Monitoring to SP4. The error code is: 80004005
>
> To troubleshoot this issue, please try to perform the following steps:
>
> 1. Please follow the White Paper to move the SharePoint database to
> another
> folder.
>
> Moving Data Folders for Windows Small Business Server 2003
> http://www.microsoft.com/technet/pro.../movedata.mspx
>
> 2. Then please follow the KB 829114 to re-install the Windows Small
> Business Server 2003 SharePoint Services companyweb Web site.
>
> How to remove and how to install the Windows Small Business Server 2003
> SharePoint Services companyweb Web site
> http://support.microsoft.com/kb/829114
>
> 3. Re-apply SBS 2003 SP1.
>
> 4. Then move back the SharePoint database.
>
> After you finish the above steps, can the issue be re-produced?
>
>
> Otherwise, please help me collect more information for further
> troubleshooting:
>
> 1. Please navigate C:\Program Files\Microsoft Windows Small Business
> Server\Support\*.*, and send me the all files.
>
>
> I'm looking forward to your update. If you have any questions or concerns,
> please do not hesitate to let me know. I am always happy to be of further
> assistance.
>
> Best regards,
>
> Nathan Liu (MSFT)
> Microsoft CSS Online Newsgroup Support
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
>>From: "Bjørn Johannessen" <>
>>References: <>
> <#>
> <>
> <>
>>Subject: Re: Problems after SBS_SP1
>>Date: Mon, 6 Jun 2005 20:27:16 +0200
>>Lines: 175
>>X-Priority: 3
>>X-MSMail-Priority: Normal
>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>X-RFC2646: Format=Flowed; Original
>>Message-ID: <#>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP12.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124862
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Nathan !
>>
>>I was a bit too quick ! I didn't read to the bottom of you msg.
>>
>>The exported reg keys and log files are on their way by mail ....
>>
>>
>>BJ
>>
>>"Nathan Liu [MSFT]" <v-> wrote in message
>>news:...
>>> Hello BJ,
>>>
>>> Thank you for posting in the SBS newsgroup.
>>>
>>> Also, many thanks for Steven's great input.
>>>
>>> According to your description, I understand that you have two problems
>>> after upgrading your SBS 2003 Standard Server to SBS 2003 SP1. If I have
>>> misunderstood your concern, please don't hesitate to let me know.
>>>
>>> For better resolve these issues, we will focus on troubleshoot the first
>>> issue at initial response, after it resolved, we will continue to
>>> troubleshoot the last issue. Tanks for your understanding.
>>>
>>> Before we go further, please help me confirm if this is the exact
> scenario
>>> as listed below:
>>>
>>> 1. When performing the original SBS Integrated setup, did you chose to
>>> install the WSS part to a different drive other than the C drive? Did
>>> you
>>> move the Companyweb Contents DB and configuration DB to a different
>>> drive
>>> by using the steps outlined in "Moving Data Folders for Windows Small
>>> Business Server 2003 -
>>>
> http://www.microsoft.com/technet/pro.../movedata.mspx
>>> "?
>>>
>>> 2. After the installation of SBS SP1, did the Companyweb still work
>>> though
>>> you received some error during the upgrade?
>>>
>>> 3. Did you remove Companyweb by following "829114 How to remove and how
>>> to
>>> install the Windows Small Business Server 2003 SharePoint Services
>>> Companyweb Web site - http://support.microsoft.com/?id=829114"?
>>>
>>> 4. However, when trying to do the re-installation of Companyweb, did
>>> you
>>> were promoted for the CD3? Did the System accept it after you inserted
> the
>>> CD3?
>>>
>>>
>>> Then, please help me collect the following information:
>>>
>>> Please export the following registry keys and attach them into your
> reply:
>>>
>>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\
>>>
>>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer\
>>>
>>> In addition, send me the updated log files:
>>>
>>> - C:\WINDOWS\KB885918.log
>>>
>>> - C:\Program Files\Microsoft Integration\Windows Small Business Server
>>> 2003\Logs\*.*
>>>
>>> - C:\WINDOWS\sqlsp.log
>>>
>>> - C:\WINDOWS\sqlstp.log
>>>
>>> I'm looking forward to your update. If you have any questions or
> concerns,
>>> please do not hesitate to let me know. I am always happy to be of
>>> further
>>> assistance.
>>>
>>> Best regards,
>>>
>>> Nathan Liu (MSFT)
>>>
>>> Microsoft CSS Online Newsgroup Support
>>> Get Secure! - www.microsoft.com/security
>>> ================================================== ===
>>> When responding to posts, please "Reply to Group" via your newsreader so
>>> that others may learn and benefit from your issue.
>>> ================================================== ===
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>>
>>>
>>>
>>> --------------------
>>>>From: "Bjørn Johannessen" <>
>>>>References: <>
>>> <#>
>>>>Subject: Re: Problems after SBS_SP1
>>>>Date: Mon, 6 Jun 2005 07:40:56 +0200
>>>>Lines: 59
>>>>X-Priority: 3
>>>>X-MSMail-Priority: Normal
>>>>X-Newsreader: Microsoft Outlook Express 6.00.3790.1830
>>>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>>>X-RFC2646: Format=Flowed; Response
>>>>Message-ID: <>
>>>>Newsgroups: microsoft.public.windows.server.sbs
>>>>NNTP-Posting-Host: 91.80-203-235.nextgentel.com 80.203.235.91
>>>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFT NGP10.phx.gbl
>>>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:124672
>>>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>>>
>>>>Steven
>>>>
>>>>I have lots of HD space , over 100GB . Tried to flush the temp folder
>>>>but
>>>>still no luck..
>>>>
>>>>BJ
>>>>
>>>>"Steven Banks [SBS MVP]" <> wrote in message
>>>>news:%.. .
>>>>> Hi Bjorn,
>>>>>
>>>>> How's your hard drive space? Another person had a similar error.
>>>>> When
>>> he
>>>>> flushed the temp folder and reran the SP it was successful.
>>>>>
>>>>> Steve
>>>>>
>>>>> Steven Banks [SBS MVP]
>>>>> Banks Consulting Northwest Inc.
>>>>> http://www.banksnw.com
>>>>>
>>>>>
>>>>> "Bjørn Johannessen" <> wrote in message
>>>>> news:...
>>>>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
>>> the
>>>>>>instructions at www.smallbizserver.net .
>>>>>>
>>>>>> sbsSP1 reported this error :
>>>>>>
>>>>>> Component Name: Server Configuration
>>>>>> Version: NA
>>>>>> Installation Status: Failure
>>>>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
>>> additional
>>>>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>>>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>>>>
>>>>>>
>>>>>> My second problem is logging into server using RWW "connect to
>>>>>> server
>>>>>> desktops ."
>>>>>>
>>>>>> If I try to : "Log on to or resume the console session of the remote
>>>>>> computer" the server reboots after a "bluescreen"
>>>>>>
>>>>>> If I log on via RWW to the server without resuming a session ,
>>> everything
>>>>>> is OK.
>>>>>>
>>>>>> If I connect via VPN and connects to external server desktop
> everything
>>>>>> is OK.
>>>>>>
>>>>>> Anyone can help ?
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> BJ
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>
>>
>>
>

Bjorn,

Sorry to leave you hanging. Did you get this resolved yet?
Steve

Steven Banks [SBS MVP]
Banks Consulting Northwest Inc.
http://www.banksnw.com


"Bjørn Johannessen" <> wrote in message
news:...
> Steven
>
> I have lots of HD space , over 100GB . Tried to flush the temp folder
> but
> still no luck..
>
> BJ
>
> "Steven Banks [SBS MVP]" <> wrote in message
> news:%...
>> Hi Bjorn,
>>
>> How's your hard drive space? Another person had a similar error. When
>> he flushed the temp folder and reran the SP it was successful.
>>
>> Steve
>>
>> Steven Banks [SBS MVP]
>> Banks Consulting Northwest Inc.
>> http://www.banksnw.com
>>
>>
>> "Bjørn Johannessen" <> wrote in message
>> news:...
>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
>>>the instructions at www.smallbizserver.net .
>>>
>>> sbsSP1 reported this error :
>>>
>>> Component Name: Server Configuration
>>> Version: NA
>>> Installation Status: Failure
>>> Error Message: MSDE 2000 Service Pack 4 did not install. For additional
>>> instructions, see the SQL Server 2000 Service Pack Web site at
>>> http://go.microsoft.com/fwlink/?LinkId=46241.
>>>
>>>
>>> My second problem is logging into server using RWW "connect to server
>>> desktops ."
>>>
>>> If I try to : "Log on to or resume the console session of the remote
>>> computer" the server reboots after a "bluescreen"
>>>
>>> If I log on via RWW to the server without resuming a session ,
>>> everything is OK.
>>>
>>> If I connect via VPN and connects to external server desktop everything
>>> is OK.
>>>
>>> Anyone can help ?
>>>
>>> Thanks
>>>
>>> BJ
>>>
>>>
>>
>>
>
>

Steven

No, I was advised by Nathan to remove and re-install SharePoint services,
but re-installing wont work because the installprogram asks for CD3 with
SP1 on it !!! I have only the old CD3 !


And here I am without sharepoint services ;-( and a SP1 that wont install
sql SP4 .........


BJ

"Steven Banks [SBS MVP]" <> wrote in message
news:%...
> Bjorn,
>
> Sorry to leave you hanging. Did you get this resolved yet?
> Steve
>
> Steven Banks [SBS MVP]
> Banks Consulting Northwest Inc.
> http://www.banksnw.com
>
>
> "Bjørn Johannessen" <> wrote in message
> news:...
>> Steven
>>
>> I have lots of HD space , over 100GB . Tried to flush the temp folder
>> but
>> still no luck..
>>
>> BJ
>>
>> "Steven Banks [SBS MVP]" <> wrote in message
>> news:%...
>>> Hi Bjorn,
>>>
>>> How's your hard drive space? Another person had a similar error. When
>>> he flushed the temp folder and reran the SP it was successful.
>>>
>>> Steve
>>>
>>> Steven Banks [SBS MVP]
>>> Banks Consulting Northwest Inc.
>>> http://www.banksnw.com
>>>
>>>
>>> "Bjørn Johannessen" <> wrote in message
>>> news:...
>>>>I have 2 problems after upgrading our SBS 2003 std to SP1. I followed
>>>>the instructions at www.smallbizserver.net .
>>>>
>>>> sbsSP1 reported this error :
>>>>
>>>> Component Name: Server Configuration
>>>> Version: NA
>>>> Installation Status: Failure
>>>> Error Message: MSDE 2000 Service Pack 4 did not install. For
>>>> additional instructions, see the SQL Server 2000 Service Pack Web site
>>>> at http://go.microsoft.com/fwlink/?LinkId=46241.
>>>>
>>>>
>>>> My second problem is logging into server using RWW "connect to server
>>>> desktops ."
>>>>
>>>> If I try to : "Log on to or resume the console session of the remote
>>>> computer" the server reboots after a "bluescreen"
>>>>
>>>> If I log on via RWW to the server without resuming a session ,
>>>> everything is OK.
>>>>
>>>> If I connect via VPN and connects to external server desktop everything
>>>> is OK.
>>>>
>>>> Anyone can help ?
>>>>
>>>> Thanks
>>>>
>>>> BJ
>>>>
>>>>
>>>
>>>
>>
>>
>
>