problems after sp3 update installed

I have a dell inspiron 4100 laptop That I bought used. I had it for a month
w/ no problems till I installed the sp3 windows update. After I restarted the
computer everything is haywire. When I try to go to internet explorer The
screen turns white, it takes a long time to show up and when it does there
are not even toolbars on top or bottom. What happened and what should I do? I
have the reinstall cd, but it is sp1 i believe and sp2 was on it.

jimmy77 wrote:
> I have a dell inspiron 4100 laptop That I bought used. I had it for
> a month w/ no problems till I installed the sp3 windows update.
> After I restarted the computer everything is haywire. When I try to
> go to internet explorer The screen turns white, it takes a long
> time to show up and when it does there are not even toolbars on top
> or bottom. What happened and what should I do? I have the reinstall
> cd, but it is sp1 i believe and sp2 was on it.

When you first bought it - you did use the installation CD and wipe it
completely clean - right?

After all - truthfully - no matter whom you received it from - you cannot be
sure what they did with it/put on it/are still taking off it/accidentally
got on it/etc....

Sounds like it was likely infested with spyware/adware (is still...)
May need a BIOS driver, likely needs hardware driver updates.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

it was wiped clean and like new. everything worked like a new computer,and
was pretty fast. I think now it is just running realy,realy slow

"Shenan Stanley" wrote:

> jimmy77 wrote:
> > I have a dell inspiron 4100 laptop That I bought used. I had it for
> > a month w/ no problems till I installed the sp3 windows update.
> > After I restarted the computer everything is haywire. When I try to
> > go to internet explorer The screen turns white, it takes a long
> > time to show up and when it does there are not even toolbars on top
> > or bottom. What happened and what should I do? I have the reinstall
> > cd, but it is sp1 i believe and sp2 was on it.
>
> When you first bought it - you did use the installation CD and wipe it
> completely clean - right?
>
> After all - truthfully - no matter whom you received it from - you cannot be
> sure what they did with it/put on it/are still taking off it/accidentally
> got on it/etc....
>
> Sounds like it was likely infested with spyware/adware (is still...)
> May need a BIOS driver, likely needs hardware driver updates.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

How to remove Windows XP Service Pack 3 from your computer:
http://support.microsoft.com/kb/950249

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jimmy77 wrote:
> it was wiped clean and like new. everything worked like a new computer,and
> was pretty fast. I think now it is just running realy,realy slow
>
> "Shenan Stanley" wrote:
>
>> jimmy77 wrote:
>>> I have a dell inspiron 4100 laptop That I bought used. I had it for
>>> a month w/ no problems till I installed the sp3 windows update.
>>> After I restarted the computer everything is haywire. When I try to
>>> go to internet explorer The screen turns white, it takes a long
>>> time to show up and when it does there are not even toolbars on top
>>> or bottom. What happened and what should I do? I have the reinstall
>>> cd, but it is sp1 i believe and sp2 was on it.
>>
>> When you first bought it - you did use the installation CD and wipe it
>> completely clean - right?
>>
>> After all - truthfully - no matter whom you received it from - you cannot
>> be sure what they did with it/put on it/are still taking off
>> it/accidentally got on it/etc....
>>
>> Sounds like it was likely infested with spyware/adware (is still...)
>> May need a BIOS driver, likely needs hardware driver updates.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html