I would begin by checking that the system files are okay -
Introduction to using scannow sfc (system file checker)
http://www.updatexp.com/scannow-sfc.html
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;[LN];555175
Windows Installer Appears Every Time a Program Is Started
http://support.microsoft.com/default...b;en-us;265194
With regard to your error 0x80246008
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/default...b;en-us;910337
You receive an error message when you try to download updates from the Windows
Update Web site or from the Microsoft Update Web site, or when you try to start
the Background Intelligent Transfer Service
http://support.microsoft.com/kb/916251/en-us?spid=6527
If that's not sufficient to assist with the update letter - more here
MS solution posted by another user:
This error 0x80246008 can be caused by multiple factors. When the issue occurs
again, I suggest we perform the following steps to troubleshoot this
issue:
Step 1:
Install MSI 3.1 via the following link:
<http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en>
Please install Windows Installer 3.1, restart and try the updates again. If
possible, please disable all firewall or anti-virus applications first.
Step 2:
Go to Start -< Run, type in Services.msc and press Enter. Please check the
following services:
"Remote Procedure Call" (RPCSS) should be enabled, Automatic
"COM+ Event System" (EventSystem) should be enabled, Manual
"System Event Notification Service" (SENS) should be enabled, Automatic
"Volume Shadow Copy" (VSS) should be enabled, Manual
"Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.
Step 3:
Go to Start -> Run, type in Reghedit and press Enter. Navigate to:
HKEY_Local_Machine\Software\Microsoft\WindowsNT\Cu rrentVersion\SvcHost
In the right pane, double-click to open the netsvcs key. Under Value Data, add
BITS to the list of services. Click OK. Exit the registry. Restart the
system and check out Windows update again. If still fails, proceed to Step 4:
(Additional information added to original posting: Be careful with the above
Step 3 modification - make sure that the entries are not highlighted before
attempting to enter BITS or you'll lose the other entries.)
Step 4:
Click Start. Choose Run. In the Run box, type regsvr32 qmgr.dll. Click OK.
Click Start. Choose Run. In the Run box, type regsvr32 qmgrprxy.dll. Click OK.
Step 5:
Go to command prompt (Start -> Run -> type in CMD and click OK), run the
following command
Reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BITS\Parameters /v
ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll
(All one line. Since this command is complex, please copy it and right click on
the Command Prompt window -> Paste, then Enter.)
(Additional information added to original posting: The above command may wrap to
more than one line therefore you may have to copy the same to notepad so that
it's one line - including any spaces in the line)
Then please restart the PC and retry Windows Update
If the above command does not work, please try the following again:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestor e\FilesNotToBackup
Restart the PC and retry Windows Update. If still no success, go to Step 6:
Step 6:
Go to C:\Documents and Settings\All Users\Application Data\Microsoft\Network
(Note: Application Data is a hidden folder, so ensure you go to My Computer ->
Tools -> Folder options -> View, check Show hidden files/folders)
Delete the Downloader folder.
Please take your time performing the above steps ............................
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help?
http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)
"XenYen" <> wrote in message
news:89A27E15-9ECF-4168-BB13-...
| Hi!
|
| I recently recovered from a bad case of spyware, adware, etc, using spybot
| SnD, adaware, spywareblaster, vundofix, spyprotect remover, hijacthis and a
| couple of online scanners.
|
| My computer seems to be clean now. I have one problem. Almost every time a
| program starts (especially IE) the "windows installer"message appears,
| "preparing to install" and then ie loads a while after I click cancel.. not
| sure what this is.
|
| My windows update doesn't work. It was on automatic, and previously just
| downloads and installs updates for me.
|
| Now, when I try to update, I get:
|
| Error Code: 0x80246008
| Try to install the update again, or request help from one of the following
| resources.
|
|
|
| Failed Updates
| For help installing an update successfully, see the solution under each
| problem description.
|
|
| Problem: End User License Agreement (EULA) Not Accepted
| Solution: Check for updates again and wait while you install updates. You
| will be asked to accept the EULA before any updates with a EULA can be
| installed.
|
| Problem: Not Enough Disk Space
| Solution: To make more space available, run the Disk Cleanup tool or
| uninstall any programs that you don't use. For directions, see Help and
| Support on your computer.
|
| Problem: Automatic Updates is currently installing updates
| Solution: Please wait until Automatic Updates is complete and then check
| your update history. At that time, if the update has failed to install, you
| can try installing it from the website.
| Note: To view Automatic Updates progress, click the updating icon in your
| System Tray.
|
| Problem: Please check your update history for a description.
|
| Microsoft Windows XP
| Microsoft .NET Framework 1.1 Service Pack 1
| Security Update for Windows Media Player 10 for Windows XP (KB917734)
| Security Update for Windows XP (KB914389)
| Security Update for Windows XP (KB917344)
| Security Update for Windows XP (KB918439)
| Cumulative Security Update for Internet Explorer for Windows XP (KB916281)
| Security Update for Windows XP (KB917953)
| Windows Malicious Software Removal Tool - June 2006 (KB890830)
| Windows Genuine Advantage Notification (KB905474)
| Security Update for Windows XP (KB911280)
|
| None of them download or install.
|
| Appreciate some help with this!
|
| regards
|
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