Problems with downloading the latest version of windows messenger

Everything was working properly, I went to log in the other day and it tells
me I need to install the newest version before I can log in. So I go install
it, its all going well, then the progress bar just stops. I let it sit there
for about an hour before I hit cancel on the whole bloody opperation. Now I
can't log in at all, I tried reinstalling the version. It told me that theres
another installation in progress, so I can't uninstall it either for the same
reason. Can someone please tell me where I can find the files in my registry
so i can delete them and try reinstalling.

Greetings,

There is a registry key that the Windows Installer uses to check if there was an install in
progress. But what I suggest you do instead if possible is to use System Restore to restore
to a point before the install. To do so, click Start, then Help & Support, and then 'Undo
changes to my computer using System Restore'.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"John-D." <John-D.@discussions.microsoft.com> wrote in message
news:BB66D2C1-D5F1-4945-A0D6-...
> Everything was working properly, I went to log in the other day and it tells
> me I need to install the newest version before I can log in. So I go install
> it, its all going well, then the progress bar just stops. I let it sit there
> for about an hour before I hit cancel on the whole bloody opperation. Now I
> can't log in at all, I tried reinstalling the version. It told me that theres
> another installation in progress, so I can't uninstall it either for the same
> reason. Can someone please tell me where I can find the files in my registry
> so i can delete them and try reinstalling.

Hi Jonathan,

What is the reg key if you dont mind sharing


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> There is a registry key that the Windows Installer uses to check if there was an install in
> progress. But what I suggest you do instead if possible is to use System Restore to restore
> to a point before the install. To do so, click Start, then Help & Support, and then 'Undo
> changes to my computer using System Restore'.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "John-D." <John-D.@discussions.microsoft.com> wrote in message
> news:BB66D2C1-D5F1-4945-A0D6-...
> > Everything was working properly, I went to log in the other day and it tells
> > me I need to install the newest version before I can log in. So I go install
> > it, its all going well, then the progress bar just stops. I let it sit there
> > for about an hour before I hit cancel on the whole bloody opperation. Now I
> > can't log in at all, I tried reinstalling the version. It told me that theres
> > another installation in progress, so I can't uninstall it either for the same
> > reason. Can someone please tell me where I can find the files in my registry
> > so i can delete them and try reinstalling.
>
>

Hi Jonathan,

I'm having the exact same problem, and system restore didn't work - is there
any other way of solving this problem because its very frustrating - you
mentioned something about registry keys?

Nazeel