Problems downloading updated software

My Windows Server 2003 machine is trying to dowload the latest Windows Update
software from the web site. The software downlaods OK (Browser shows
"Downloading: 100%") then tries to register (Browser shows "Registering:
100%"). Then nothing happens. When I close the browser and try to go to the
Windows Update site I see the message "Checking if you computer has the
latest version..." but again nothing happens. Can anyone help?

Hi Gerry

I just answered this to someone else last night, so I am pasting that
response into this response, as follows:

****
Hi - Frank here.

Yeah - sounds REAL familiar, as I just went thru the same nonsense, too,
after I 'upgraded' to the new auto-updater.

I finally 'cured' it last night. Seems to me like if the 'administrator' is
part of any other user / group that has limited rights, then the 'limited
rights' overrides the ability of the 'administrator' to make changes - even
if you are signed in as the administrator! (It makes sense, otherwise
someone without admin rights might be able to make changes or do other
nasties.)

THE CURE!

Go into Administrative Tools > Computer Management > Local Users and Groups
and then go thru all of the these and wherever a 'guest' or other
limited-rights user / group is also showing the 'administrator', then remove
one or the other. You'll have to use your good judgement here a bit. The
key point is: make sure that the 'administrator' is the administrator and
not associated with other things.

Afterwards - reboot (of course) to have things take effect and make sure you
sign-in as - you guessed it! - the 'admistrator'. You should be able to do
your updates OK now, or maybe some new error will occur. After all - it's a
complex OS. Hey! It worked for me and I spent at least three nights trying
to figure it out. (The Windows error codes 'help' section is useless on this
one, as none of what it says to do will fix it - imagine that!)

GOOD LUCK! If it works - post the good news. If it doesn't ... well, at
least it's one less thing to try.

Best wishes,

Frank
**************************

I hope this helps!

"Gerry" wrote:

> My Windows Server 2003 machine is trying to dowload the latest Windows Update
> software from the web site. The software downlaods OK (Browser shows
> "Downloading: 100%") then tries to register (Browser shows "Registering:
> 100%"). Then nothing happens. When I close the browser and try to go to the
> Windows Update site I see the message "Checking if you computer has the
> latest version..." but again nothing happens. Can anyone help?

Frank,

thanks for the suggestion. No joy however. I will contact Microsoft and
see if they can provide a solution.

Gerry

"fxguthri" wrote:

> Hi Gerry
>
> I just answered this to someone else last night, so I am pasting that
> response into this response, as follows:
>
> ****
> Hi - Frank here.
>
> Yeah - sounds REAL familiar, as I just went thru the same nonsense, too,
> after I 'upgraded' to the new auto-updater.
>
> I finally 'cured' it last night. Seems to me like if the 'administrator' is
> part of any other user / group that has limited rights, then the 'limited
> rights' overrides the ability of the 'administrator' to make changes - even
> if you are signed in as the administrator! (It makes sense, otherwise
> someone without admin rights might be able to make changes or do other
> nasties.)
>
> THE CURE!
>
> Go into Administrative Tools > Computer Management > Local Users and Groups
> and then go thru all of the these and wherever a 'guest' or other
> limited-rights user / group is also showing the 'administrator', then remove
> one or the other. You'll have to use your good judgement here a bit. The
> key point is: make sure that the 'administrator' is the administrator and
> not associated with other things.
>
> Afterwards - reboot (of course) to have things take effect and make sure you
> sign-in as - you guessed it! - the 'admistrator'. You should be able to do
> your updates OK now, or maybe some new error will occur. After all - it's a
> complex OS. Hey! It worked for me and I spent at least three nights trying
> to figure it out. (The Windows error codes 'help' section is useless on this
> one, as none of what it says to do will fix it - imagine that!)
>
> GOOD LUCK! If it works - post the good news. If it doesn't ... well, at
> least it's one less thing to try.
>
> Best wishes,
>
> Frank
> **************************
>
> I hope this helps!
>
> "Gerry" wrote:
>
> > My Windows Server 2003 machine is trying to dowload the latest Windows Update
> > software from the web site. The software downlaods OK (Browser shows
> > "Downloading: 100%") then tries to register (Browser shows "Registering:
> > 100%"). Then nothing happens. When I close the browser and try to go to the
> > Windows Update site I see the message "Checking if you computer has the
> > latest version..." but again nothing happens. Can anyone help?