Problems with e-mail alias in WLM beta

I have recently bought a new laptop with Windows 7 pre-installed. As Outlook
Express is no longer available I have downloaded Live Mail Beta and it has
installed fine. I have set it up to access my ISP e-mail server (pop/smtp -
no encyption) and this works fine. My problem occurs in trying to swet the
account up with an alias for my e-mail address (something I have always done
on previous packages).

E.G. My e-mail address is . I own the domain
smith.co.uk and wish to use the e-mail address . Any mail
sent to that address is forwarded automatically by my domain holding service
to the zombiecorp address and I receive it. When I send mail outbound, I
want to use the smith.co.uk address. WLM doesn't seem to let me do this. I
can set the "Reply Address" field, but if I set the "E-mail Address" field,
the outbound mail fails to authenticate as follows

The message could not be sent because the server rejected the sender's email
address. The sender's email address was ''.

Subject 'test'
Server Error: 553
Server Response: 553 #5.1.8 Domain of sender address <> does
not exist
Server: 'smtp.zombiecorp.co.uk
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

This seems to indicate to me that WLM is using the "E-mail Address" field as
part of the log-on for out-going mail, although incoming mail still works
fine no matter what I set this field to. I have WLM correctly set up to
authenticate the incoming and outgoing mail.

Is this a problem in WLM, or am I missing something blindingly obvious here.
Any help gratefully received. Thanks in advance.

It's not a problem in Windows Live Mail. The mail server is doing a validity
check on the sender address, and that is failing. The domain smith.co.uk
is registered but there are no DNS records for it on the Internet. You need to
ask your domain registrar to set up proper DNS records for smith.co.uk.
Either that, or use a different SMTP server that is not quite so fussy.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Arthur TS" wrote in message news:5D9C48FF-E159-4FFC-896D-...

I have recently bought a new laptop with Windows 7 pre-installed. As Outlook
Express is no longer available I have downloaded Live Mail Beta and it has
installed fine. I have set it up to access my ISP e-mail server (pop/smtp -
no encyption) and this works fine. My problem occurs in trying to swet the
account up with an alias for my e-mail address (something I have always done
on previous packages).

E.G. My e-mail address is . I own the domain
smith.co.uk and wish to use the e-mail address . Any mail
sent to that address is forwarded automatically by my domain holding service
to the zombiecorp address and I receive it. When I send mail outbound, I
want to use the smith.co.uk address. WLM doesn't seem to let me do this. I
can set the "Reply Address" field, but if I set the "E-mail Address" field,
the outbound mail fails to authenticate as follows

The message could not be sent because the server rejected the sender's email
address. The sender's email address was ''.

Subject 'test'
Server Error: 553
Server Response: 553 #5.1.8 Domain of sender address <> does
not exist
Server: 'smtp.zombiecorp.co.uk
Windows Live Mail Error ID: 0x800CCC78
Protocol: SMTP
Port: 25
Secure(SSL): No

This seems to indicate to me that WLM is using the "E-mail Address" field as
part of the log-on for out-going mail, although incoming mail still works
fine no matter what I set this field to. I have WLM correctly set up to
authenticate the incoming and outgoing mail.

Is this a problem in WLM, or am I missing something blindingly obvious here.
Any help gratefully received. Thanks in advance.

I migrated from Outlook 2003, and that allowed me to do this absolutely fine.
The alias domain is registered and working or I would not be able to receive
incoming mails addressed to it.

"Gary VanderMolen" wrote:

> It's not a problem in Windows Live Mail. The mail server is doing a validity
> check on the sender address, and that is failing. The domain smith.co.uk
> is registered but there are no DNS records for it on the Internet. You need to
> ask your domain registrar to set up proper DNS records for smith.co.uk.
> Either that, or use a different SMTP server that is not quite so fussy.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "Arthur TS" wrote in message news:5D9C48FF-E159-4FFC-896D-...
>
> I have recently bought a new laptop with Windows 7 pre-installed. As Outlook
> Express is no longer available I have downloaded Live Mail Beta and it has
> installed fine. I have set it up to access my ISP e-mail server (pop/smtp -
> no encyption) and this works fine. My problem occurs in trying to swet the
> account up with an alias for my e-mail address (something I have always done
> on previous packages).
>
> E.G. My e-mail address is . I own the domain
> smith.co.uk and wish to use the e-mail address . Any mail
> sent to that address is forwarded automatically by my domain holding service
> to the zombiecorp address and I receive it. When I send mail outbound, I
> want to use the smith.co.uk address. WLM doesn't seem to let me do this. I
> can set the "Reply Address" field, but if I set the "E-mail Address" field,
> the outbound mail fails to authenticate as follows
>
> The message could not be sent because the server rejected the sender's email
> address. The sender's email address was ''.
>
> Subject 'test'
> Server Error: 553
> Server Response: 553 #5.1.8 Domain of sender address <> does
> not exist
> Server: 'smtp.zombiecorp.co.uk
> Windows Live Mail Error ID: 0x800CCC78
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
>
> This seems to indicate to me that WLM is using the "E-mail Address" field as
> part of the log-on for out-going mail, although incoming mail still works
> fine no matter what I set this field to. I have WLM correctly set up to
> authenticate the incoming and outgoing mail.
>
> Is this a problem in WLM, or am I missing something blindingly obvious here.
> Any help gratefully received. Thanks in advance.
>
> .
>

Server Response: 553 #5.1.8 Domain of sender address <>
does not exist

is coming from Server: 'smtp.zombiecorp.co.uk

WLM doesn't care.

Perhaps the SMTP server requires SMTP Authentication.

In Windows Live Mail, to enable SMTP Authentication Right click the mail
account's name in the folder pane, and select Properties, Servers,
Outgoing Mail Server, My Server Requires Authentication. Click the
SETTINGS button next to this. You should select to use the same
settings as my incoming server, Unless you are using the SMTP mail
server of a different mail service than your incoming server.

--

Mike - http://TechHelp.Santovec.us



"Arthur TS" <> wrote in message
news:2E6794E1-371D-43D8-B624-...
> I migrated from Outlook 2003, and that allowed me to do this
> absolutely fine.
> The alias domain is registered and working or I would not be able to
> receive
> incoming mails addressed to it.
>
> "Gary VanderMolen" wrote:
>
>> It's not a problem in Windows Live Mail. The mail server is doing a
>> validity
>> check on the sender address, and that is failing. The domain
>> smith.co.uk
>> is registered but there are no DNS records for it on the Internet.
>> You need to
>> ask your domain registrar to set up proper DNS records for
>> smith.co.uk.
>> Either that, or use a different SMTP server that is not quite so
>> fussy.
>>
>> Gary VanderMolen, Microsoft MVP (Mail)
>> ------------------------------------------------------
>>
>> "Arthur TS" wrote in message
>> news:5D9C48FF-E159-4FFC-896D-...
>>
>> I have recently bought a new laptop with Windows 7 pre-installed. As
>> Outlook
>> Express is no longer available I have downloaded Live Mail Beta and
>> it has
>> installed fine. I have set it up to access my ISP e-mail server
>> (pop/smtp -
>> no encyption) and this works fine. My problem occurs in trying to
>> swet the
>> account up with an alias for my e-mail address (something I have
>> always done
>> on previous packages).
>>
>> E.G. My e-mail address is . I own the domain
>> smith.co.uk and wish to use the e-mail address . Any
>> mail
>> sent to that address is forwarded automatically by my domain holding
>> service
>> to the zombiecorp address and I receive it. When I send mail
>> outbound, I
>> want to use the smith.co.uk address. WLM doesn't seem to let me do
>> this. I
>> can set the "Reply Address" field, but if I set the "E-mail Address"
>> field,
>> the outbound mail fails to authenticate as follows
>>
>> The message could not be sent because the server rejected the
>> sender's email
>> address. The sender's email address was ''.
>>
>> Subject 'test'
>> Server Error: 553
>> Server Response: 553 #5.1.8 Domain of sender address
>> <> does
>> not exist
>> Server: 'smtp.zombiecorp.co.uk
>> Windows Live Mail Error ID: 0x800CCC78
>> Protocol: SMTP
>> Port: 25
>> Secure(SSL): No
>>
>> This seems to indicate to me that WLM is using the "E-mail Address"
>> field as
>> part of the log-on for out-going mail, although incoming mail still
>> works
>> fine no matter what I set this field to. I have WLM correctly set up
>> to
>> authenticate the incoming and outgoing mail.
>>
>> Is this a problem in WLM, or am I missing something blindingly
>> obvious here.
>> Any help gratefully received. Thanks in advance.
>>
>> .
>>

"or I would not be able to receive incoming mails addressed to it."

In fact, your domain holding company is forwarding those emails,
so they are not coming to you directly.

We can't change how your mail server (smtp.zombiecorp.co.uk) feels about
your use of the address.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Arthur TS" wrote in message news:2E6794E1-371D-43D8-B624-...

I migrated from Outlook 2003, and that allowed me to do this absolutely fine.
The alias domain is registered and working or I would not be able to receive
incoming mails addressed to it.

"Gary VanderMolen" wrote:

> It's not a problem in Windows Live Mail. The mail server is doing a validity
> check on the sender address, and that is failing. The domain smith.co.uk
> is registered but there are no DNS records for it on the Internet. You need to
> ask your domain registrar to set up proper DNS records for smith.co.uk.
> Either that, or use a different SMTP server that is not quite so fussy.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "Arthur TS" wrote in message news:5D9C48FF-E159-4FFC-896D-...
>
> I have recently bought a new laptop with Windows 7 pre-installed. As Outlook
> Express is no longer available I have downloaded Live Mail Beta and it has
> installed fine. I have set it up to access my ISP e-mail server (pop/smtp -
> no encyption) and this works fine. My problem occurs in trying to swet the
> account up with an alias for my e-mail address (something I have always done
> on previous packages).
>
> E.G. My e-mail address is . I own the domain
> smith.co.uk and wish to use the e-mail address . Any mail
> sent to that address is forwarded automatically by my domain holding service
> to the zombiecorp address and I receive it. When I send mail outbound, I
> want to use the smith.co.uk address. WLM doesn't seem to let me do this. I
> can set the "Reply Address" field, but if I set the "E-mail Address" field,
> the outbound mail fails to authenticate as follows
>
> The message could not be sent because the server rejected the sender's email
> address. The sender's email address was ''.
>
> Subject 'test'
> Server Error: 553
> Server Response: 553 #5.1.8 Domain of sender address <> does
> not exist
> Server: 'smtp.zombiecorp.co.uk
> Windows Live Mail Error ID: 0x800CCC78
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
>
> This seems to indicate to me that WLM is using the "E-mail Address" field as
> part of the log-on for out-going mail, although incoming mail still works
> fine no matter what I set this field to. I have WLM correctly set up to
> authenticate the incoming and outgoing mail.
>
> Is this a problem in WLM, or am I missing something blindingly obvious here.
> Any help gratefully received. Thanks in advance.
>
> .
>