start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Hemanth wrote:
> Hi
>
> I have problems in installing the following updates on Vista Basic.
>
> KB935807: error - The update does not apply to your system.
>
> KB936181: error - Error opening installation log file. Verify that the
> specified log file location exists and is writable.
>
> Please let me know how I can install these updates successfully.
>
> many thanks for your time
> Hemanth