Problems installing new Windows Update software

I have a ASUS W5F running on Windows Vista Business. I have been having
problems with Windows Update. Whenever I ask Windows Update to check for
updates, it tells me that I need to install new software, and I click
install...and it doesn't seem to install because it then tells me that it
cannot check for updates. When I click try again, it tells me to install the
new Windows Update software.

Can someone help?

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Wan wrote:
> I have a ASUS W5F running on Windows Vista Business. I have been having
> problems with Windows Update. Whenever I ask Windows Update to check for
> updates, it tells me that I need to install new software, and I click
> install...and it doesn't seem to install because it then tells me that it
> cannot check for updates. When I click try again, it tells me to install
> the
> new Windows Update software.
>
> Can someone help?

Sorry, I didn't have any luck with this solution...by the way, the error code
I got is 8007007f. I can't find this error code anywhere in my search, and
the resolution to this. Will be very helpful if someone can help!!

"PA Bear" wrote:

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/?kbid=906602
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
> to install the update(s).
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Wan wrote:
> > I have a ASUS W5F running on Windows Vista Business. I have been having
> > problems with Windows Update. Whenever I ask Windows Update to check for
> > updates, it tells me that I need to install new software, and I click
> > install...and it doesn't seem to install because it then tells me that it
> > cannot check for updates. When I click try again, it tells me to install
> > the
> > new Windows Update software.
> >
> > Can someone help?
>
>

"Wan" <> wrote in message
newsD3CF70A-5E9B-4079-929B-...
> Sorry, I didn't have any luck with this solution...by the way, the error code
> I got is 8007007f. I can't find this error code anywhere in my search, and
> the resolution to this. Will be very helpful if someone can help!!


Codes without context are usually useless.


<cmd_output OS="XPsp2">
E:\>set /a c = 0x7F
127
E:\>net helpmsg %c%

The specified procedure could not be found.

</cmd_output>


Can you see what a useless diagnostic that is without any context?
E.g. what procedure could not be found?


BTW does Vista show the same result for net helpmsg 127 ?


HTH

Robert Aldwinckle
---

"Well, the error is ERROR_PROC_NOT_FOUND, which makes it sound like you've
got a dll hell problem on your computer. Did you upgrade to [Vista
Business]?"
Source:
http://groups.google.com/group/micro...cc875b2d4d3c7e

I suggest that you...

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Wan wrote:
> Sorry, I didn't have any luck with this solution...by the way, the error
> code I got is 8007007f. I can't find this error code anywhere in my
> search,
> and the resolution to this. Will be very helpful if someone can help!!
>
> "PA Bear" wrote:
>
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/?kbid=906602
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>> attempting
>> to install the update(s).
>>
>> 1. See the "Need more help? Tell us what problem you are having" section
>> of
>> http://support.microsoft.com/?scid=ph;en-us;6527
>>
>> 2. You cannot install some updates or programs
>> http://support.microsoft.com/default...b;en-us;822798
>>
>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>> associated with the download/install.
>>
>> How to read the Windowsupdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> 3b. Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Wan wrote:
>>> I have a ASUS W5F running on Windows Vista Business. I have been having
>>> problems with Windows Update. Whenever I ask Windows Update to check for
>>> updates, it tells me that I need to install new software, and I click
>>> install...and it doesn't seem to install because it then tells me that
>>> it
>>> cannot check for updates. When I click try again, it tells me to install
>>> the
>>> new Windows Update software.
>>>
>>> Can someone help?

Robert, I am not sure what context you need. I outlined the problem I had on
the first post. I am new to this, and am not very technical, please bear with
me. Will be helpful if you let me know what information you need.


"Robert Aldwinckle" wrote:

> "Wan" <> wrote in message
> newsD3CF70A-5E9B-4079-929B-...
> > Sorry, I didn't have any luck with this solution...by the way, the error code
> > I got is 8007007f. I can't find this error code anywhere in my search, and
> > the resolution to this. Will be very helpful if someone can help!!
>
>
> Codes without context are usually useless.
>
>
> <cmd_output OS="XPsp2">
> E:\>set /a c = 0x7F
> 127
> E:\>net helpmsg %c%
>
> The specified procedure could not be found.
>
> </cmd_output>
>
>
> Can you see what a useless diagnostic that is without any context?
> E.g. what procedure could not be found?
>
>
> BTW does Vista show the same result for net helpmsg 127 ?
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>
>
>

Yeah, you are right, I did upgrade to Vista Business. Thanks for the
suggestions. Guess I am not going to resolve it if I don't go through
Microsoft!!
"PA Bear" wrote:

> "Well, the error is ERROR_PROC_NOT_FOUND, which makes it sound like you've
> got a dll hell problem on your computer. Did you upgrade to [Vista
> Business]?"
> Source:
> http://groups.google.com/group/micro...cc875b2d4d3c7e
>
> I suggest that you...
>
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > Support for Windows Update:
> > http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
>
> Wan wrote:
> > Sorry, I didn't have any luck with this solution...by the way, the error
> > code I got is 8007007f. I can't find this error code anywhere in my
> > search,
> > and the resolution to this. Will be very helpful if someone can help!!
> >
> > "PA Bear" wrote:
> >
> >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> >> Update Services installation issues:
> >> http://support.microsoft.com/?kbid=906602
> >>
> >> Start a free Windows Update support incident request:
> >> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>
> >> Support for Windows Update:
> >> http://support.microsoft.com/gp/wusupport
> >>
> >> Tip: Temporarily disable real-time protection by your anti-virus and/or
> >> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> >> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> >> attempting
> >> to install the update(s).
> >>
> >> 1. See the "Need more help? Tell us what problem you are having" section
> >> of
> >> http://support.microsoft.com/?scid=ph;en-us;6527
> >>
> >> 2. You cannot install some updates or programs
> >> http://support.microsoft.com/default...b;en-us;822798
> >>
> >> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> >> associated with the download/install.
> >>
> >> How to read the Windowsupdate.log file
> >> http://support.microsoft.com/kb/902093
> >>
> >> 3b. Compare errors to those listed here:
> >> http://www.bleepingcomputer.com/blog...showentry=1122
> >> and/or go to http://windowsupdate.microsoft.com > click on Help and
> >> Support
> >> link in left pane > Solve problems on your own.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.org/
> >>
> >> Wan wrote:
> >>> I have a ASUS W5F running on Windows Vista Business. I have been having
> >>> problems with Windows Update. Whenever I ask Windows Update to check for
> >>> updates, it tells me that I need to install new software, and I click
> >>> install...and it doesn't seem to install because it then tells me that
> >>> it
> >>> cannot check for updates. When I click try again, it tells me to install
> >>> the
> >>> new Windows Update software.
> >>>
> >>> Can someone help?
>
>

You could attempt what another Vista User posted prior to calling MS IF
this appears in the System Event log:

> Log Name: System
> Source: Microsoft-Windows-Servicing
> Date: 03.10.2007 15:49:50
> Event ID: 4385
> Task Category: None
> Level: Error
> Keywords: Classic
> User: xxxxxxx
> Computer: xxxxxxx
> Description:
> Windows Servicing failed to complete the process of changing update Adm from
> package WindowsUpdateClient-SelfUpdate-Core-AdmComp-Package(Update) into
> Resolving(Resolving) state
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Microsoft-Windows-Servicing"
> Guid="{bd12f3b8-fc40-4a61-a307-b7a013a069c1}"
> EventSourceName="Microsoft-Windows-Servicing" />
> <EventID Qualifiers="49152">4385</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-10-03T13:49:50.000Z" />
> <EventRecordID>30847</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>xxxxx</Computer>
> <Security UserID="S-1-5-21-3873174284-417661615-3020053743-1000" />
> </System>
> <UserData>
> <CbsUpdateChangeState
> xmlns="http://manifests.microsoft.com/win/2004/08/windows/setup_provider">
> <UpdateName>Adm</UpdateName>
>
> I checked the installed DLLs and made sure that the new version 381 is
> always used.
> Nevertheless the error messages complains about a problem with the old
> version 374.
>
> So I decided to delete all references of the old version 7.0.6000.374.
> It was really a lot of work to delete all registry entries in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Component Based
> Servicing referencing this version and also deleting the package references
> in %windir%\servicing\Packages but finally the installation windows features
> works again
> *** PS: Of course I made copies of the registry keys and the files before
> deleting the entries. ***


The package references are in WINDOWS\Servicing\Packages
The .dll's for Vista are:

wuapi.dll
wuaueng.dll
wucltux.dll
wudriver.dll
wups.dll
wups2.dll
wuwebv.dll

Than download the latest Version of the Windows Update Agent from the
links on this page:
http://www.bleepingcomputer.com/blog...showentry=1172

IF when installing the WUA you receive an message that it's already
installed, than follow the directions on the above page to install it.

Either there's a mismatch of .dll files due to the upgrade or the
installed antivirus/security software is preventing the updating of the WUA.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Wan wrote:

> Yeah, you are right, I did upgrade to Vista Business. Thanks for the
> suggestions. Guess I am not going to resolve it if I don't go through
> Microsoft!!
> "PA Bear" wrote:
>
>
>>"Well, the error is ERROR_PROC_NOT_FOUND, which makes it sound like you've
>>got a dll hell problem on your computer. Did you upgrade to [Vista
>>Business]?"
>>Source:
>>http://groups.google.com/group/micro...cc875b2d4d3c7e
>>
>>I suggest that you...
>>
>>
>>>Start a free Windows Update support incident request:
>>>https://support.microsoft.com/oas/de...spx?gprid=6527
>>>
>>>Support for Windows Update:
>>>http://support.microsoft.com/gp/wusupport
>>
>>--
>>~Robear Dyer (PA Bear)
>>MS MVP-Windows (IE, OE, Security, Shell/User)
>>AumHa VSOP & Admin http://aumha.net
>>DTS-L http://dts-l.org/
>>
>>
>>Wan wrote:
>>
>>>Sorry, I didn't have any luck with this solution...by the way, the error
>>>code I got is 8007007f. I can't find this error code anywhere in my
>>>search,
>>>and the resolution to this. Will be very helpful if someone can help!!
>>>
>>>"PA Bear" wrote:
>>>
>>>
>>>>How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>>>>Update Services installation issues:
>>>>http://support.microsoft.com/?kbid=906602
>>>>
>>>>Start a free Windows Update support incident request:
>>>>https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>>Support for Windows Update:
>>>>http://support.microsoft.com/gp/wusupport
>>>>
>>>>Tip: Temporarily disable real-time protection by your anti-virus and/or
>>>>anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>>>>Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>>>>attempting
>>>>to install the update(s).
>>>>
>>>>1. See the "Need more help? Tell us what problem you are having" section
>>>>of
>>>>http://support.microsoft.com/?scid=ph;en-us;6527
>>>>
>>>>2. You cannot install some updates or programs
>>>> http://support.microsoft.com/default...b;en-us;822798
>>>>
>>>>3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>>>associated with the download/install.
>>>>
>>>>How to read the Windowsupdate.log file
>>>>http://support.microsoft.com/kb/902093
>>>>
>>>>3b. Compare errors to those listed here:
>>>>http://www.bleepingcomputer.com/blog...showentry=1122
>>>>and/or go to http://windowsupdate.microsoft.com > click on Help and
>>>>Support
>>>>link in left pane > Solve problems on your own.
>>>>--
>>>>~Robear Dyer (PA Bear)
>>>>MS MVP-Windows (IE, OE, Security, Shell/User)
>>>>AumHa VSOP & Admin http://aumha.net
>>>>DTS-L http://dts-l.org/
>>>>
>>>>Wan wrote:
>>>>
>>>>>I have a ASUS W5F running on Windows Vista Business. I have been having
>>>>>problems with Windows Update. Whenever I ask Windows Update to check for
>>>>>updates, it tells me that I need to install new software, and I click
>>>>>install...and it doesn't seem to install because it then tells me that
>>>>>it
>>>>>cannot check for updates. When I click try again, it tells me to install
>>>>>the
>>>>>new Windows Update software.
>>>>>
>>>>>Can someone help?
>>
>>

Was Windows/Automatic Updates working before you upgraded to Vista?

Wan wrote:
> Yeah, you are right, I did upgrade to Vista Business. Thanks for the
> suggestions. Guess I am not going to resolve it if I don't go through
> Microsoft!!
> "PA Bear" wrote:
>
>> "Well, the error is ERROR_PROC_NOT_FOUND, which makes it sound like
>> you've
>> got a dll hell problem on your computer. Did you upgrade to [Vista
>> Business]?"
>> Source:
>> http://groups.google.com/group/micro...cc875b2d4d3c7e
>>
>> I suggest that you...
>>
>>> Start a free Windows Update support incident request:
>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>
>>> Support for Windows Update:
>>> http://support.microsoft.com/gp/wusupport
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>>
>> Wan wrote:
>>> Sorry, I didn't have any luck with this solution...by the way, the error
>>> code I got is 8007007f. I can't find this error code anywhere in my
>>> search,
>>> and the resolution to this. Will be very helpful if someone can help!!
>>>
>>> "PA Bear" wrote:
>>>
>>>> How to troubleshoot Windows Update, Microsoft Update, and Windows
>>>> Server
>>>> Update Services installation issues:
>>>> http://support.microsoft.com/?kbid=906602
>>>>
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>> Support for Windows Update:
>>>> http://support.microsoft.com/gp/wusupport
>>>>
>>>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>>>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>>>> attempting
>>>> to install the update(s).
>>>>
>>>> 1. See the "Need more help? Tell us what problem you are having"
>>>> section
>>>> of
>>>> http://support.microsoft.com/?scid=ph;en-us;6527
>>>>
>>>> 2. You cannot install some updates or programs
>>>> http://support.microsoft.com/default...b;en-us;822798
>>>>
>>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
>>>> associated with the download/install.
>>>>
>>>> How to read the Windowsupdate.log file
>>>> http://support.microsoft.com/kb/902093
>>>>
>>>> 3b. Compare errors to those listed here:
>>>> http://www.bleepingcomputer.com/blog...showentry=1122
>>>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>>>> Support
>>>> link in left pane > Solve problems on your own.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.org/
>>>>
>>>> Wan wrote:
>>>>> I have a ASUS W5F running on Windows Vista Business. I have been
>>>>> having
>>>>> problems with Windows Update. Whenever I ask Windows Update to check
>>>>> for
>>>>> updates, it tells me that I need to install new software, and I click
>>>>> install...and it doesn't seem to install because it then tells me that
>>>>> it
>>>>> cannot check for updates. When I click try again, it tells me to
>>>>> install
>>>>> the
>>>>> new Windows Update software.
>>>>>
>>>>> Can someone help?

Yes it was

"PA Bear" wrote:

> Was Windows/Automatic Updates working before you upgraded to Vista?
>
> Wan wrote:
> > Yeah, you are right, I did upgrade to Vista Business. Thanks for the
> > suggestions. Guess I am not going to resolve it if I don't go through
> > Microsoft!!
> > "PA Bear" wrote:
> >
> >> "Well, the error is ERROR_PROC_NOT_FOUND, which makes it sound like
> >> you've
> >> got a dll hell problem on your computer. Did you upgrade to [Vista
> >> Business]?"
> >> Source:
> >> http://groups.google.com/group/micro...cc875b2d4d3c7e
> >>
> >> I suggest that you...
> >>
> >>> Start a free Windows Update support incident request:
> >>> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>>
> >>> Support for Windows Update:
> >>> http://support.microsoft.com/gp/wusupport
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.org/
> >>
> >>
> >> Wan wrote:
> >>> Sorry, I didn't have any luck with this solution...by the way, the error
> >>> code I got is 8007007f. I can't find this error code anywhere in my
> >>> search,
> >>> and the resolution to this. Will be very helpful if someone can help!!
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> How to troubleshoot Windows Update, Microsoft Update, and Windows
> >>>> Server
> >>>> Update Services installation issues:
> >>>> http://support.microsoft.com/?kbid=906602
> >>>>
> >>>> Start a free Windows Update support incident request:
> >>>> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>>>
> >>>> Support for Windows Update:
> >>>> http://support.microsoft.com/gp/wusupport
> >>>>
> >>>> Tip: Temporarily disable real-time protection by your anti-virus and/or
> >>>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> >>>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> >>>> attempting
> >>>> to install the update(s).
> >>>>
> >>>> 1. See the "Need more help? Tell us what problem you are having"
> >>>> section
> >>>> of
> >>>> http://support.microsoft.com/?scid=ph;en-us;6527
> >>>>
> >>>> 2. You cannot install some updates or programs
> >>>> http://support.microsoft.com/default...b;en-us;822798
> >>>>
> >>>> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> >>>> associated with the download/install.
> >>>>
> >>>> How to read the Windowsupdate.log file
> >>>> http://support.microsoft.com/kb/902093
> >>>>
> >>>> 3b. Compare errors to those listed here:
> >>>> http://www.bleepingcomputer.com/blog...showentry=1122
> >>>> and/or go to http://windowsupdate.microsoft.com > click on Help and
> >>>> Support
> >>>> link in left pane > Solve problems on your own.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.org/
> >>>>
> >>>> Wan wrote:
> >>>>> I have a ASUS W5F running on Windows Vista Business. I have been
> >>>>> having
> >>>>> problems with Windows Update. Whenever I ask Windows Update to check
> >>>>> for
> >>>>> updates, it tells me that I need to install new software, and I click
> >>>>> install...and it doesn't seem to install because it then tells me that
> >>>>> it
> >>>>> cannot check for updates. When I click try again, it tells me to
> >>>>> install
> >>>>> the
> >>>>> new Windows Update software.
> >>>>>
> >>>>> Can someone help?
>
>