Problems installing Server 2003 SP 1

I have problems installing SP 1 on a Windows Server 2003. The
installation program archives old files and registry settings but then
the installation stops with a message: "Service Pack 1 Setup cancelled".

The last lines in svcpack.log file looks like this:
393.025: Registering Uninstall Program for -> Windows Server 2003
Service Pack, Service Pack 1 , 0x0
393.045: Failed To Move File D:\WINNT\system32\spupdsvc.exe error = 0x11
393.045: Failed to copy spupdsvc.exe to system32
395.709: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
395.709: DoInstallation: Failed to unregistering spuninst.exe for recovery.
402.399: DeRegistering the Uninstall Program -> Windows Server 2003
Service Pack, 0
402.399: Service Pack 1 Setup canceled.
27663.288: Message displayed to the user: Service Pack 1 Setup canceled.
27663.288: User Input: OK
27663.288: Update.exe extended error code = 0xf00d
27663.288: Update.exe return code was masked to 0x643 for MSI custom
action compliance.

AFAIK error 0x11 means "The system cannot move the file to a different
disk drive", so what is the installation program really trying to do here?

--
Olof Lagerkvist sm6xmk
ICQ: 724451 @ssa.se
Web: http://here.is/olof

I've had the same problem, looking at both my own log and yours it appears
that both of our updates are on drive D (Second hard drive).

Could it be that it needs to be running on drive C to install correctly ?

Chris

"Olof Lagerkvist" wrote:

> I have problems installing SP 1 on a Windows Server 2003. The
> installation program archives old files and registry settings but then
> the installation stops with a message: "Service Pack 1 Setup cancelled".
>
> The last lines in svcpack.log file looks like this:
> 393.025: Registering Uninstall Program for -> Windows Server 2003
> Service Pack, Service Pack 1 , 0x0
> 393.045: Failed To Move File D:\WINNT\system32\spupdsvc.exe error = 0x11
> 393.045: Failed to copy spupdsvc.exe to system32
> 395.709: UnRegisterSpuninstForRecovery, failed to delete
> SpRecoverCmdLine value, error 0x2
> 395.709: DoInstallation: Failed to unregistering spuninst.exe for recovery.
> 402.399: DeRegistering the Uninstall Program -> Windows Server 2003
> Service Pack, 0
> 402.399: Service Pack 1 Setup canceled.
> 27663.288: Message displayed to the user: Service Pack 1 Setup canceled.
> 27663.288: User Input: OK
> 27663.288: Update.exe extended error code = 0xf00d
> 27663.288: Update.exe return code was masked to 0x643 for MSI custom
> action compliance.
>
> AFAIK error 0x11 means "The system cannot move the file to a different
> disk drive", so what is the installation program really trying to do here?
>
> --
> Olof Lagerkvist sm6xmk
> ICQ: 724451 @ssa.se
> Web: http://here.is/olof
>
>

Chris Bramall wrote:
> I've had the same problem, looking at both my own log and yours it appears
> that both of our updates are on drive D (Second hard drive).

Yes, that is the case here too.

> Could it be that it needs to be running on drive C to install correctly ?

I dont know, I just tested to change the TEMP environment variable to a
directory on the same drive as the Windows installation is located on
and I even tested to copy all the service pack files to a directory on
that drive, but nothing helped.

--
Olof Lagerkvist sm6xmk
ICQ: 724451 @ssa.se
Web: http://here.is/olof

I've tried the same by extracting all the files onto a directory on C drive,
no joy gets to the end says it has an error and resets. can't find any
guidance anywhere else.

Regards

Chris Bramal

"Olof Lagerkvist" wrote:

> Chris Bramall wrote:
> > I've had the same problem, looking at both my own log and yours it appears
> > that both of our updates are on drive D (Second hard drive).
>
> Yes, that is the case here too.
>
> > Could it be that it needs to be running on drive C to install correctly ?
>
> I dont know, I just tested to change the TEMP environment variable to a
> directory on the same drive as the Windows installation is located on
> and I even tested to copy all the service pack files to a directory on
> that drive, but nothing helped.
>
> --
> Olof Lagerkvist sm6xmk
> ICQ: 724451 @ssa.se
> Web: http://here.is/olof
>
>

Think i've found the problem,

The service pack was listed on windows update hence why i downloaded it,
however it turns out the the service pack is for windows server, i'm running
windows server small business edition which will not install the service pack.

The small business server edition will be out in 60 days.

From a post on another forum the windows update list is being updated to
exclude the update from small business edition machines.

Chris Bramall wrote:

> Think i've found the problem,
>
> The service pack was listed on windows update hence why i downloaded it,
> however it turns out the the service pack is for windows server, i'm running
> windows server small business edition which will not install the service pack.
>
> The small business server edition will be out in 60 days.
>
> From a post on another forum the windows update list is being updated to
> exclude the update from small business edition machines.

Hmm, I have Windows Server 2003 Standard Edition which should be supported.

--
Olof Lagerkvist sm6xmk
ICQ: 724451 @ssa.se
Web: http://here.is/olof