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Problems installing Symantec Anti-Virus

 
 
Harry-in-Daegu
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      03-07-2010
I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
downloaded from the ACERT website for home use. (Unmanaged, typical install).

For some reason, it gets to: Removing System Registry Values in the install
process, then says, "Rolling back action," and cancels the install. It says,
"The wizard was interrupted before Symantec Endpoint Protection could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Thank you.
 
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DL
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      03-07-2010
Symentec support I would have thought

"Harry-in-Daegu" <Harry-in-> wrote in message
news:E5E4164B-FE13-4CFA-A22B-...
> I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba
> Satellite
> A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
> downloaded from the ACERT website for home use. (Unmanaged, typical
> install).
>
> For some reason, it gets to: Removing System Registry Values in the
> install
> process, then says, "Rolling back action," and cancels the install. It
> says,
> "The wizard was interrupted before Symantec Endpoint Protection could be
> completely installed. Your system has not been modified. To complete
> installation at another time, please run setup again." I have restarted
> and
> tried again, same thing.
>
> Can somebody tell me what is going on and how to fix this?
>
> Thank you.



 
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FromTheRafters
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Posts: n/a

 
      03-07-2010
"Harry-in-Daegu" <Harry-in-> wrote in
message news:E5E4164B-FE13-4CFA-A22B-...
> I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba
> Satellite
> A215. I'm trying to install Symantec Endpoint Protection (32-bit)
> that I
> downloaded from the ACERT website for home use. (Unmanaged, typical
> install).
>
> For some reason, it gets to: Removing System Registry Values in the
> install
> process, then says, "Rolling back action," and cancels the install.
> It says,
> "The wizard was interrupted before Symantec Endpoint Protection could
> be
> completely installed. Your system has not been modified. To complete
> installation at another time, please run setup again." I have
> restarted and
> tried again, same thing.
>
> Can somebody tell me what is going on and how to fix this?


Well, you tried to install it again, why not try downloading it again to
see if corruption was the issue.


 
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Peter Foldes
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      03-07-2010
See if you did the same when trying to install End Point

http://usfweb2.usf.edu/rightnow/usfs...tecinstall.pdf

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Harry-in-Daegu" <Harry-in-> wrote in message
news:E5E4164B-FE13-4CFA-A22B-...
> I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
> A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
> downloaded from the ACERT website for home use. (Unmanaged, typical install).
>
> For some reason, it gets to: Removing System Registry Values in the install
> process, then says, "Rolling back action," and cancels the install. It says,
> "The wizard was interrupted before Symantec Endpoint Protection could be
> completely installed. Your system has not been modified. To complete
> installation at another time, please run setup again." I have restarted and
> tried again, same thing.
>
> Can somebody tell me what is going on and how to fix this?
>
> Thank you.


 
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Peter Foldes
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Posts: n/a

 
      03-07-2010
Symantec Endpoint is the single exception for all Norton products that does work and
is used widely. Besides Endpoint is used with server based systems and is not for
Home based use.

Any other Norton product I recommend not to be installed or used because they cause
issues and they are a virus by itself.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Vista" <> wrote in message
news:...
why use symantec anything.

they are known to have MAJOR problems with all their software on vista and W7.

try MS Security Essentials instead.
free and provides much more functionality.





"Harry-in-Daegu" <Harry-in-> wrote in message
news:E5E4164B-FE13-4CFA-A22B-...
I'm running Windows Vista Home Premium (SP2) (32-bit) on a Toshiba Satellite
A215. I'm trying to install Symantec Endpoint Protection (32-bit) that I
downloaded from the ACERT website for home use. (Unmanaged, typical install).

For some reason, it gets to: Removing System Registry Values in the install
process, then says, "Rolling back action," and cancels the install. It says,
"The wizard was interrupted before Symantec Endpoint Protection could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again." I have restarted and
tried again, same thing.

Can somebody tell me what is going on and how to fix this?

Thank you.

 
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