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Problems with installing updates KB943411 and KB935509

 
 
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      01-09-2008
I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
critical updates KB943411 and KB935509. Have shut down firewall/AV and other
unnecessary stuff. Also have tried installing them individually. No luck.
Never had an update fail before and it's frustrating the hell out of me (and
Vista has been doing for a couple of months, really).

Anyone had any luck in getting these updates installed? Any advice?

 
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buckeye9
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      01-09-2008

I installed this update today on my Vostro 400 and didn't have
problem

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buckeye9
 
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smacmillan
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      01-09-2008
For what it's worth I've the same problem. Using msconfig to start with all
non-MS services and all startup apps disabled (including FW and AV) made no
difference.

Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
than language packs. BitLocker pre-config tool installed but BitLocker not
enabled.

Has anyone encountered this and found a fix? The "I had no problems" voices
aren't much help.

Scott

"" wrote:

> I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> unnecessary stuff. Also have tried installing them individually. No luck.
> Never had an update fail before and it's frustrating the hell out of me (and
> Vista has been doing for a couple of months, really).
>
> Anyone had any luck in getting these updates installed? Any advice?
>
>

 
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Jari N
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      01-09-2008
I have problems too. First all 7 latest updates failed.
I noticed that KB905866 has different error code than other updates.
I installed all other but KB905866 and then updating was successful.
Then I tried to install KB905866 alone. But after several tries KB905866
failed every time to error 8000405.

I have Vista Ultimate x64. Athlon X2 4200 and Radeon graphics.

I make searching with Google and find some other people with same problems,
but no solution yet. Someone think it is bitlocker. I don't understand whole
Bitlocker at all. I never used it for nothing and I think I don't need it.
Maybe i still have it in use somewhere in hidden?


"smacmillan" wrote:

> For what it's worth I've the same problem. Using msconfig to start with all
> non-MS services and all startup apps disabled (including FW and AV) made no
> difference.
>
> Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
> non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
> than language packs. BitLocker pre-config tool installed but BitLocker not
> enabled.
>
> Has anyone encountered this and found a fix? The "I had no problems" voices
> aren't much help.
>
> Scott
>
> "" wrote:
>
> > I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> > critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> > unnecessary stuff. Also have tried installing them individually. No luck.
> > Never had an update fail before and it's frustrating the hell out of me (and
> > Vista has been doing for a couple of months, really).
> >
> > Anyone had any luck in getting these updates installed? Any advice?
> >
> >

 
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lolo
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      01-10-2008
Have exactely the same problem and is driving me crazy because I try to
reinstall it a lot of time.

My laptop is an Acer 7720G and I have windows Vista Ultimate in French.

Thanks for response to fix the problem.

"Jari N" wrote:

> I have problems too. First all 7 latest updates failed.
> I noticed that KB905866 has different error code than other updates.
> I installed all other but KB905866 and then updating was successful.
> Then I tried to install KB905866 alone. But after several tries KB905866
> failed every time to error 8000405.
>
> I have Vista Ultimate x64. Athlon X2 4200 and Radeon graphics.
>
> I make searching with Google and find some other people with same problems,
> but no solution yet. Someone think it is bitlocker. I don't understand whole
> Bitlocker at all. I never used it for nothing and I think I don't need it.
> Maybe i still have it in use somewhere in hidden?
>
>
> "smacmillan" wrote:
>
> > For what it's worth I've the same problem. Using msconfig to start with all
> > non-MS services and all startup apps disabled (including FW and AV) made no
> > difference.
> >
> > Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
> > non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
> > than language packs. BitLocker pre-config tool installed but BitLocker not
> > enabled.
> >
> > Has anyone encountered this and found a fix? The "I had no problems" voices
> > aren't much help.
> >
> > Scott
> >
> > "" wrote:
> >
> > > I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> > > critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> > > unnecessary stuff. Also have tried installing them individually. No luck.
> > > Never had an update fail before and it's frustrating the hell out of me (and
> > > Vista has been doing for a couple of months, really).
> > >
> > > Anyone had any luck in getting these updates installed? Any advice?
> > >
> > >

 
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Jari N
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      01-10-2008
Oh no! Now I noticed that I used wrong number here. It is KB935509, not
KB905866, where my problem is. Just like it reads at subject. Anyway I still
try to find a solution.

"lolo" wrote:

> Have exactely the same problem and is driving me crazy because I try to
> reinstall it a lot of time.
>
> My laptop is an Acer 7720G and I have windows Vista Ultimate in French.
>
> Thanks for response to fix the problem.
>
> "Jari N" wrote:
>
> > I have problems too. First all 7 latest updates failed.
> > I noticed that KB905866 has different error code than other updates.
> > I installed all other but KB905866 and then updating was successful.
> > Then I tried to install KB905866 alone. But after several tries KB905866
> > failed every time to error 8000405.
> >
> > I have Vista Ultimate x64. Athlon X2 4200 and Radeon graphics.
> >
> > I make searching with Google and find some other people with same problems,
> > but no solution yet. Someone think it is bitlocker. I don't understand whole
> > Bitlocker at all. I never used it for nothing and I think I don't need it.
> > Maybe i still have it in use somewhere in hidden?
> >
> >
> > "smacmillan" wrote:
> >
> > > For what it's worth I've the same problem. Using msconfig to start with all
> > > non-MS services and all startup apps disabled (including FW and AV) made no
> > > difference.
> > >
> > > Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
> > > non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
> > > than language packs. BitLocker pre-config tool installed but BitLocker not
> > > enabled.
> > >
> > > Has anyone encountered this and found a fix? The "I had no problems" voices
> > > aren't much help.
> > >
> > > Scott
> > >
> > > "" wrote:
> > >
> > > > I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> > > > critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> > > > unnecessary stuff. Also have tried installing them individually. No luck.
> > > > Never had an update fail before and it's frustrating the hell out of me (and
> > > > Vista has been doing for a couple of months, really).
> > > >
> > > > Anyone had any luck in getting these updates installed? Any advice?
> > > >
> > > >

 
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smacmillan
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      01-10-2008
I re-posted this problem in the Windows Update section of this forum in hope
that someone there might see it. Someone did.

The suggestion was made to uninstall (not disable via msconfig) Comodo
firewall. That did the trick for me. Re-installing afterwards seemed to go
fine.

Scott

"" wrote:

> I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> unnecessary stuff. Also have tried installing them individually. No luck.
> Never had an update fail before and it's frustrating the hell out of me (and
> Vista has been doing for a couple of months, really).
>
> Anyone had any luck in getting these updates installed? Any advice?
>
>

 
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Jari N
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      01-11-2008
KB935509 has something to do with bootloader.

I have two harddisks. Disk A I have Vista, Suse 6.3 Linux and
Grub-bootloader. This is my normal boot-disk. I have drive B where is XP and
Vista own bootloader for XP-Vista (Vista is still on disk A) selection. Today
I boot from drive B and KB935509 installed without problems.

I select drive A again to my boot-disk and Vista started well. Good, but I
wonder what happens to SP1-installation when available. Maybe KB935509 makes
something to bootloader and that modification is now on wrong disk.

"Jari N" wrote:

> Oh no! Now I noticed that I used wrong number here. It is KB935509, not
> KB905866, where my problem is. Just like it reads at subject. Anyway I still
> try to find a solution.
>
> "lolo" wrote:
>
> > Have exactely the same problem and is driving me crazy because I try to
> > reinstall it a lot of time.
> >
> > My laptop is an Acer 7720G and I have windows Vista Ultimate in French.
> >
> > Thanks for response to fix the problem.
> >
> > "Jari N" wrote:
> >
> > > I have problems too. First all 7 latest updates failed.
> > > I noticed that KB905866 has different error code than other updates.
> > > I installed all other but KB905866 and then updating was successful.
> > > Then I tried to install KB905866 alone. But after several tries KB905866
> > > failed every time to error 8000405.
> > >
> > > I have Vista Ultimate x64. Athlon X2 4200 and Radeon graphics.
> > >
> > > I make searching with Google and find some other people with same problems,
> > > but no solution yet. Someone think it is bitlocker. I don't understand whole
> > > Bitlocker at all. I never used it for nothing and I think I don't need it.
> > > Maybe i still have it in use somewhere in hidden?
> > >
> > >
> > > "smacmillan" wrote:
> > >
> > > > For what it's worth I've the same problem. Using msconfig to start with all
> > > > non-MS services and all startup apps disabled (including FW and AV) made no
> > > > difference.
> > > >
> > > > Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
> > > > non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
> > > > than language packs. BitLocker pre-config tool installed but BitLocker not
> > > > enabled.
> > > >
> > > > Has anyone encountered this and found a fix? The "I had no problems" voices
> > > > aren't much help.
> > > >
> > > > Scott
> > > >
> > > > "" wrote:
> > > >
> > > > > I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> > > > > critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> > > > > unnecessary stuff. Also have tried installing them individually. No luck.
> > > > > Never had an update fail before and it's frustrating the hell out of me (and
> > > > > Vista has been doing for a couple of months, really).
> > > > >
> > > > > Anyone had any luck in getting these updates installed? Any advice?
> > > > >
> > > > >

 
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lolo
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      01-11-2008
+1 for me

I have to uninstall comodo firewall et reinstall it after update.

"smacmillan" wrote:

> I re-posted this problem in the Windows Update section of this forum in hope
> that someone there might see it. Someone did.
>
> The suggestion was made to uninstall (not disable via msconfig) Comodo
> firewall. That did the trick for me. Re-installing afterwards seemed to go
> fine.
>
> Scott
>
> "" wrote:
>
> > I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
> > critical updates KB943411 and KB935509. Have shut down firewall/AV and other
> > unnecessary stuff. Also have tried installing them individually. No luck.
> > Never had an update fail before and it's frustrating the hell out of me (and
> > Vista has been doing for a couple of months, really).
> >
> > Anyone had any luck in getting these updates installed? Any advice?
> >
> >

 
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petedavo
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      01-11-2008

I kept getting the same failure notice since I got this update on 08 Jan
2008. It caused all the updates to fail on Windows Vista 32 bit Home
Prem, however I isolated the problem update to this one by installing
each seperately unitil I was left with KB941411.

I have gone to http://support.microsoft.com/kb/943411 and found what
appears to be the answer and will be trying it out in a moment or two.
I've copied it below for your info.

Known Issues with the Windows Sidebar Protection update
The Windows Sidebar Protection update may not uninstall if the Shared
Gadgets folder contains only the Sidebarlock.dat file.

To work around this problem, follow these steps: 1. Click Start, type
%programfiles%\Windows Sidebar\Shared Gadgets in the Start Search box,
and then click Shared Gadgets in the Programs list.
2. On the File menu, point to New, and then click Folder. Type any name
for the folder. For example, type Test for the name of the folder.
3. Try again to uninstall the Windows Sidebar Protection update.
For more information about the Windows Sidebar Protection update, click
the following article number to view the article in the Microsoft
Knowledge Base:
941411 (http://support.microsoft.com/kb/941411/) Windows Sidebar
Protection update for Windows Vista


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