Can you answer #1 and #2, please?
The behavior on your MSN/Verizon homepage was most likely caused by the new
(My)MSN layout/format, which in turn is controlled by your date-stamped
cookies. (Your use of System Restore almost certainly took care of this, as
would deleting all msn.com [and possibly verizon.com] cookies, I should
think.)
Unless the machine was not fully patched at Windows Update and Office Update
*and* you have any of the 3 applications in #2 installed, there's not a
chance that KB956391 would have caused any of this behavior.
If KB956391 were causing the behavior, simply uninstalling it (and NOT using
System Restore at all) would have addressed it.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
If you're running ZoneAlarm firewall, what version is it?
Are you a Verizon dial-up subscriber, a (full) DSL or FIOS subscriber, or an
"almost as fast as DSL and cable" subscriber?
--
~PA Bear
Ron H wrote:
> HI PA Bear, Having Verizon with MSN Premium my Verizon home page opened
> in
> bits and pieces, First parts of the header then an ad then a news story
> then
> more of the header etc., much much slower then ever. Then i noticed
> anniboom.com video's wouldn't open to full view along with a nascar video
> site. Also you couldn't watch a video because of buffering every three
> seconds. after testing my internet connection speed with about five
> different test sites my speed was down to 450-480 when my speeds should be
> 1500+ with Verizon telling me there was nothing wrong that
> they can see from their end. When i removed the update everything is
> working
> fine.
> Now doing a few system restores untill i restored to OCT. 12 is when
> everything got better. I reinstalled all updates leaving KB956391 for last
> and all was fine so
> i'm not installing Killbits update again. Ron
>
> "PA Bear [MS MVP]" wrote:
>
>>>>> After noticing some problems with my Verizon home page opening much
>>>>> slower and different programs not working right...
>>
>> @Ron: What programs weren't "working right"?
>>
>> 1. Is the machine otherwise fully patched at Windows Update *and* Office
>> Update (if Microsoft Update isn't your default update source)?
>>
>> 2. Assuming it is, do you have Microgaming Download Helper, (Husdawg)
>> System Requirements Lab
>> (www.husdawg.com/systemrequirementslab/Home2.html), and/or PhotoStockPlus
>> Uploader Tool (www.photostockplus.com) installed?
>>
>> If YES for #1 and NO for #2, installing KB956391 shouldn't be causing any
>> problems.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Ron H wrote:
>>> Hi Engel, It does work my mistake. I wasn't unchecking the update first
>>> and
>>> then
>>> i was allowed to check the box : Do Not Show This update Again. Thanks
>>> Again Nice to hear from you again. Ron
>>>
>>> "Engel" wrote:
>> <snip>
>>>> Also
>>>> Visit <http://windowsupdates.microsoft.com/> and do a CUSTOM scan...
>>>> Then you can select (or deselect and look at the details and HIDE) the
>>>> updates you want.
>>>>
>>>> "Ron H" wrote:
>>>>> After noticing some problems with my Verizon home page opening much
>>>>> slower and different programs not working right i decided to do a
>>>>> system restore. Going back to Oct.12 my computer was fine -just
>>>>> prior
>>>>> to Oct.14 patch Tuesday.
>>>>> Now after installing those updates one at a time discovered that the
>>>>> update : ActiveX Killbits for Windows XP KB956391 was the one with
>>>>> ill
>>>>> effects to my computer. Now that this update is not installed any
>>>>> more,
>>>>> and i'm choosing not to install it, How do i stop the yellow shield
>>>>> in
>>>>> my system tray and
>>>>> also tell WU
>>>>> not to show me this update? This update doesn't allow you to click in
>>>>> the box to stop showing this update.