PROBLEMS WITH UPDATE

I TRY TO LOAD THE UPDATES, AND IS NOT POSSIBLE.
I TRY TO DO THIS BECAUSE,WHEN A TAKE OFF THE USB SENT ME A MESSAGE TAHAT IS
NOT SECURITY TO DO THIS.
THE SOPPORT DEPARTMENT TOLD ME THAT I HAVE TO UPDATE THE SISTEM
THANKS FOR YOUR HELPING

Hi Janet, please advise what operating system you're using including service
pack level.

Also advise us if possible what exactly did the Support Department say.


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"JANET" wrote:

> I TRY TO LOAD THE UPDATES, AND IS NOT POSSIBLE.
> I TRY TO DO THIS BECAUSE,WHEN A TAKE OFF THE USB SENT ME A MESSAGE TAHAT IS
> NOT SECURITY TO DO THIS.
> THE SOPPORT DEPARTMENT TOLD ME THAT I HAVE TO UPDATE THE SISTEM
> THANKS FOR YOUR HELPING