problems updating windows

Hi folks,I am not able to search manually for windows updates.I get th
small red x and error number 0X80070002.I've tried all the suggestions
can find(emptying the data store folder etc)to no avail.I am worried
don't have all the updates I need but can't visit microsofts updat
page.A few months ago I had to do a partial reinstall of windows due t
a crash and at the time had loads of updates including vista servic
pack 1,now when I click on installed updates it only shows 63 update
with no sign of SP1.I can check for updates from within the computer an
it tells me I'm up to date.I downloaded and ran belarc advisor and tha
tells me I'm missing one critical update,KB931906 and the earlies
update installed is on 09/07/08 but there were lots more installe
before then.I would appreciate any help in resolving this proble
please.Thankyou

--
Hiwat
Posted via http://www.vistaheads.co

Hi,

Have you followed the steps here?
http://support.microsoft.com/kb/910336

Otherwise, you should try the free Windows Update Support options:
http://support.microsoft.com/gp/wusupport#tab4

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Hiwatt" <> wrote in message
news:...
>
> Hi folks,I am not able to search manually for windows updates.I get the
> small red x and error number 0X80070002.I've tried all the suggestions I
> can find(emptying the data store folder etc)to no avail.I am worried I
> don't have all the updates I need but can't visit microsofts update
> page.A few months ago I had to do a partial reinstall of windows due to
> a crash and at the time had loads of updates including vista service
> pack 1,now when I click on installed updates it only shows 63 updates
> with no sign of SP1.I can check for updates from within the computer and
> it tells me I'm up to date.I downloaded and ran belarc advisor and that
> tells me I'm missing one critical update,KB931906 and the earliest
> update installed is on 09/07/08 but there were lots more installed
> before then.I would appreciate any help in resolving this problem
> please.Thankyou.
>
>
> --
> Hiwatt
> Posted via http://www.vistaheads.com
>

Hi Rick,thanks.Yeah I've tried the first one to no avail.What should I
do with the second link?Thanks.


--
Hiwatt
Posted via http://www.vistaheads.com

Click on contacts in the left column, then the appropriate link in the
center.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Hiwatt" <> wrote in message
news:...
>
> Hi Rick,thanks.Yeah I've tried the first one to no avail.What should I
> do with the second link?Thanks.
>
>
> --
> Hiwatt
> Posted via http://www.vistaheads.com
>

Hi.I've still not managed to find a solution to this.Can anyone offe
any advice please?Thanks

--
Hiwat
Posted via http://www.vistaheads.co

On Sat, 2 Aug 2008 22:47:17 +0100, Hiwatt
<> wrote:

>Hi.I've still not managed to find a solution to this.Can anyone offer
>any advice please?Thanks.

You didn't contact the free support center as you were told to do, did
you!?

Paul Montgomery;939496 Wrote:
> On Sat, 2 Aug 2008 22:47:17 +0100, Hiwat
> <> wrote
>
> >Hi.I've still not managed to find a solution to this.Can anyone offe
> >any advice please?Thanks
>
> You didn't contact the free support center as you were told to do, di
> you!?I contacted microsoft regarding this but have yet to find a fix.As fo
the support centre you are talking aboutI couldn't see a "contacts" lin
only a "contact us" link for microsoft?If you could give me a mor
appropriate link that would be great.Thanks

--
Hiwat
Posted via http://www.vistaheads.co

On the left side of that second link there is a "contacts" line (one of four
lines, the others being Top Issues, Error Messages, and How-to). Click on it
and there are two listings under support professionals. One is for issues in
downloading and installing updates, the other for problems incurred after
installing an update. You should be selecting the first one. Provide the
details requested and submit the issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Hiwatt" <> wrote in message
news:...
>
> Paul Montgomery;939496 Wrote:
>> On Sat, 2 Aug 2008 22:47:17 +0100, Hiwatt
>> <> wrote:
>>
>> >Hi.I've still not managed to find a solution to this.Can anyone offer
>> >any advice please?Thanks.
>>
>> You didn't contact the free support center as you were told to do, did
>> you!?I contacted microsoft regarding this but have yet to find a fix.As
>> for
> the support centre you are talking aboutI couldn't see a "contacts" link
> only a "contact us" link for microsoft?If you could give me a more
> appropriate link that would be great.Thanks.
>
>
> --
> Hiwatt
> Posted via http://www.vistaheads.com
>

Hi Rick,I'm not seeing any of them atall?I've got is 3 titles with error
codes and common problems with the windows update website?I've took a
screen cap is there a way I can post it?I wonder if the 2 problems are
connected?Thanks.


--
Hiwatt
Posted via http://www.vistaheads.com

Try this link:
https://support.microsoft.com/oas/de...t=2&tp=wm&as=1

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Hiwatt" <> wrote in message
news:...
>
> Hi Rick,I'm not seeing any of them atall?I've got is 3 titles with error
> codes and common problems with the windows update website?I've took a
> screen cap is there a way I can post it?I wonder if the 2 problems are
> connected?Thanks.
>
>
> --
> Hiwatt
> Posted via http://www.vistaheads.com
>