Program closes abruptly when mouse is moved in save as dialogue wi

Hi, I have this issue with Windows Vista Ultimate. Essentially the problem
is this. When I open up a program called "MAPLE 11" and then click either
file open or file save as then move the mouse, the program abruptly closes.
This is not an intermittent problem, every time the mouse moves the program
closes.

I have searched the knowledge base and have come up with the following. I
notice there are current bugs in XP and server 2003 listing this issue, but I
can't find anything relating to vista.

http://support.microsoft.com/kb/903154
http://support.microsoft.com/kb/909486

The knowledge base lists this as the cause:
This problem occurs if you use a program that implements the shell column
provider feature on your computer. For example, when you install Adobe Reader
7, the shell column provider file (PDFshell.dll) is installed on your
computer.

An access violation occurs because Windows tries to reference the pointer of
the shell column provider without loading the shell column provider.
Therefore, the program closes abruptly.

The solution is to contact microsoft for a patch on XP machines or server
2003 machines. There is nothing for vista.

Does anyone have any idea how to resolve this issue or what I can do to get
this bug fixed?