Program hangs when i click a particuliar contact

Hi everybody,

My Live messenger hangs everytime i click on 1 particuliar contact on my
list. I've tried re-installing the program, deleting and re-install that
particuliar contact but still to no avail.

Can anyone help me?

Greetings,

Curious. I wonder if it might be a problem with the message history for that particular
contact, assuming you have the message history engaged.

To check, click the Tools menu (or press Alt-T if the menu is hidden), then Options, then
Messages category. Take note of the location of the history (press Change to see exactly
where it exists if you need to see). Then go to that folder in Windows and the locate the
file corresponding to your contact. The file names will just be the first part of their
e-mail address followed by a number.

After you've located the file, right click it and choose Rename then add (old) to the end of
the name and hit enter. Finally try clicking on their contact again in Messenger to see what
happens.

Note this is just a guess and obviously if you don't have the history on and file isn't
there, this won't be the issue.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"-=Freeman=-" <-=Freeman=-@discussions.microsoft.com> wrote in message
news:1EF8FBF8-F894-4CED-A7D6-...
> Hi everybody,
>
> My Live messenger hangs everytime i click on 1 particuliar contact on my
> list. I've tried re-installing the program, deleting and re-install that
> particuliar contact but still to no avail.
>
> Can anyone help me?
>

Hi Jon,

Thank you for your quick response. But unfortunately, my history isn't
turned on.
Do you think u might have any other suggestions to eradicate this problem?

Thanks again
Lionel


"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Curious. I wonder if it might be a problem with the message history for that particular
> contact, assuming you have the message history engaged.
>
> To check, click the Tools menu (or press Alt-T if the menu is hidden), then Options, then
> Messages category. Take note of the location of the history (press Change to see exactly
> where it exists if you need to see). Then go to that folder in Windows and the locate the
> file corresponding to your contact. The file names will just be the first part of their
> e-mail address followed by a number.
>
> After you've located the file, right click it and choose Rename then add (old) to the end of
> the name and hit enter. Finally try clicking on their contact again in Messenger to see what
> happens.
>
> Note this is just a guess and obviously if you don't have the history on and file isn't
> there, this won't be the issue.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
> "-=Freeman=-" <-=Freeman=-@discussions.microsoft.com> wrote in message
> news:1EF8FBF8-F894-4CED-A7D6-...
> > Hi everybody,
> >
> > My Live messenger hangs everytime i click on 1 particuliar contact on my
> > list. I've tried re-installing the program, deleting and re-install that
> > particuliar contact but still to no avail.
> >
> > Can anyone help me?
> >
>
>