Program stops responding for a few seconds

I want to let every one know that I removed Norton for a few hours. The
problem still persisted. That means that Norton is not the culprit. After I
removed Norton, I went into windows mail. When I clicked the mail header to
open the mail, I saw the message on the top task bar that windows mail
stopped responding. After about 10 seconds the mail opened and worked as if
nothing has happened.

Now, what next?

Noor
"webster72n" <> wrote in message
news:...
>
>
> "Noor Motani" <> wrote in message
> news:...
>> How about anti virus?
>
> I am using Avast, but there are others, if you'd like, even paid ones.
>
>> I remember uninstalling Norton once when I was upgrading from 2009 to
>> 2010 and I received message that my system is not secure. Anyways, I will
>> try it.
>>
>> "webster72n" <> wrote in message
>> news:...
>>>
>>>
>>> "Noor Motani" <> wrote in message
>>> news:...
>>>> Since this is intermittent problem, I have to leave Norton uninstalled
>>>> for a few days and that would be highly inconvenient.
>>>
>>> What does Norton protect, which is not protected by windows firewall and
>>> defender? And how 'intermittent' is your problem? I had the impression
>>> it occurred at least once a day.
>>>
>>>>
>>>> "webster72n" <> wrote in message
>>>> news:O8M2%...
>>>>>
>>>>>
>>>>> "Noor Motani" <> wrote in message
>>>>> news:#...
>>>>>> You both have noted "Norton" in your response.
>>>>>
>>>>> To test it, uninstall Norton and see what happens.
>>>>> If no change, reinstall and investigate further.
>>>>> Does that sound plausible?
>>>>>
>>>>>> As for System Mechanics, this service is not always running. I run it
>>>>>> manually when I want to. So does Malwarebytes.
>>>>>> Thanks
>>>>>> Noor
>>>>>> "Bruce Chambers" <3t> wrote in message
>>>>>> news:...
>>>>>>> Noor Motani wrote:
>>>>>>>> Recently I have noticed that what ever application I am in, often
>>>>>>>> it stops responding for a few seconds and then it starts
>>>>>>>> responding. I am operating Vista Home Premium 32bt. and have Norton
>>>>>>>> Internet Security 2010 running. No other programs running at
>>>>>>>> startup except sidebar.
>>>>>>>> I appreciate help on this matter. I have run full NIS scan, full
>>>>>>>> Malwarebytes, and full tune up in system mechanics 9.
>>>>>>>
>>>>>>>
>>>>>>> There's not really much to go on here. Have you watched the Task
>>>>>>> Manager to see what else is happening during the pauses? Though, if
>>>>>>> I had to guess, I'd suspect the Norton bloat-ware of bogging the
>>>>>>> system down, and there's also a fair chance that the use of a snake
>>>>>>> oil product like System Mechanic caused some sort of damage.
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Bruce Chambers
>>>>>>>
>>>>>>> Help us help you:
>>>>>>> http://www.catb.org/~esr/faqs/smart-questions.html
>>>>>>>
>>>>>>> http://support.microsoft.com/default.aspx/kb/555375
>>>>>>>
>>>>>>> They that can give up essential liberty to obtain a little temporary
>>>>>>> safety deserve neither liberty nor safety. ~Benjamin Franklin
>>>>>>>
>>>>>>> Many people would rather die than think; in fact, most do. ~Bertrand
>>>>>>> Russell
>>>>>>>
>>>>>>> The philosopher has never killed any priests, whereas the priest has
>>>>>>> killed a great many philosophers.
>>>>>>> ~ Denis Diderot
>>>>>>
>>>>
>>

"Noor Motani" <> wrote in message
news:#ev#...
> I want to let every one know that I removed Norton for a few hours. The
> problem still persisted. That means that Norton is not the culprit. After
> I removed Norton, I went into windows mail. When I clicked the mail header
> to open the mail, I saw the message on the top task bar that windows mail
> stopped responding. After about 10 seconds the mail opened and worked as
> if nothing has happened.
>
> Now, what next?

Noor:

Your patience to persist is laudable and appreciated.
Since Norton can be ruled out and your mail showed the same symptoms, the
finger points towards a connectivity problem.
It may originate with the server, or can be local. Your ingenuity will help
you to figure this one out.
Best of luck,

Harry.

>
> Noor
> "webster72n" <> wrote in message
> news:...
>>
>>
>> "Noor Motani" <> wrote in message
>> news:...
>>> How about anti virus?
>>
>> I am using Avast, but there are others, if you'd like, even paid ones.
>>
>>> I remember uninstalling Norton once when I was upgrading from 2009 to
>>> 2010 and I received message that my system is not secure. Anyways, I
>>> will try it.
>>>
>>> "webster72n" <> wrote in message
>>> news:...
>>>>
>>>>
>>>> "Noor Motani" <> wrote in message
>>>> news:...
>>>>> Since this is intermittent problem, I have to leave Norton uninstalled
>>>>> for a few days and that would be highly inconvenient.
>>>>
>>>> What does Norton protect, which is not protected by windows firewall
>>>> and defender? And how 'intermittent' is your problem? I had the
>>>> impression it occurred at least once a day.
>>>>
>>>>>
>>>>> "webster72n" <> wrote in message
>>>>> news:O8M2%...
>>>>>>
>>>>>>
>>>>>> "Noor Motani" <> wrote in message
>>>>>> news:#...
>>>>>>> You both have noted "Norton" in your response.
>>>>>>
>>>>>> To test it, uninstall Norton and see what happens.
>>>>>> If no change, reinstall and investigate further.
>>>>>> Does that sound plausible?
>>>>>>
>>>>>>> As for System Mechanics, this service is not always running. I run
>>>>>>> it manually when I want to. So does Malwarebytes.
>>>>>>> Thanks
>>>>>>> Noor
>>>>>>> "Bruce Chambers" <3t> wrote in message
>>>>>>> news:...
>>>>>>>> Noor Motani wrote:
>>>>>>>>> Recently I have noticed that what ever application I am in, often
>>>>>>>>> it stops responding for a few seconds and then it starts
>>>>>>>>> responding. I am operating Vista Home Premium 32bt. and have
>>>>>>>>> Norton Internet Security 2010 running. No other programs running
>>>>>>>>> at startup except sidebar.
>>>>>>>>> I appreciate help on this matter. I have run full NIS scan, full
>>>>>>>>> Malwarebytes, and full tune up in system mechanics 9.
>>>>>>>>
>>>>>>>>
>>>>>>>> There's not really much to go on here. Have you watched the Task
>>>>>>>> Manager to see what else is happening during the pauses? Though,
>>>>>>>> if I had to guess, I'd suspect the Norton bloat-ware of bogging the
>>>>>>>> system down, and there's also a fair chance that the use of a snake
>>>>>>>> oil product like System Mechanic caused some sort of damage.
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Bruce Chambers
>>>>>>>>
>>>>>>>> Help us help you:
>>>>>>>> http://www.catb.org/~esr/faqs/smart-questions.html
>>>>>>>>
>>>>>>>> http://support.microsoft.com/default.aspx/kb/555375
>>>>>>>>
>>>>>>>> They that can give up essential liberty to obtain a little
>>>>>>>> temporary safety deserve neither liberty nor safety. ~Benjamin
>>>>>>>> Franklin
>>>>>>>>
>>>>>>>> Many people would rather die than think; in fact, most do.
>>>>>>>> ~Bertrand Russell
>>>>>>>>
>>>>>>>> The philosopher has never killed any priests, whereas the priest
>>>>>>>> has killed a great many philosophers.
>>>>>>>> ~ Denis Diderot
>>>>>>>
>>>>>
>>>
>

"Noor Motani" <> wrote in message news:#ev#...
> I want to let every one know that I removed Norton for a few hours. The
> problem still persisted. That means that Norton is not the culprit. After I
> removed Norton, I went into windows mail. When I clicked the mail header to
> open the mail, I saw the message on the top task bar that windows mail
> stopped responding. After about 10 seconds the mail opened and worked as if
> nothing has happened.
>
> Now, what next?
>
> Noor

Can you try running in safe mode for a while ?

"Noor Motani" <> wrote in message
news:%23ev%...
>I want to let every one know that I removed Norton for a few hours. The
>problem still persisted. That means that Norton is not the culprit.
>After I removed Norton, I went into windows mail. When I clicked the
>mail header to open the mail, I saw the message on the top task bar that
>windows mail stopped responding. After about 10 seconds the mail opened
>and worked as if nothing has happened.
>
> Now, what next?
>
> Noor


I have noticed similar problems in the last three days, and I have been
running Beta Version 4 of Norton 360 for about a month. The only new
additions to my system were four Windows updates, and they were released
on November 24.

Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
Update for Windows Vista (KB976470)
Update for Windows Vista (KB973687)
Update for Windows Vista (KB976470)

I felt very leery of installing KB973688 as it said that unlike most
updates, it could not be uninstalled. One of these days, I shall learn
my lesson and not install updates until they have been out a month or two
with no one reporting problems. I had problems with an earlier
uninstall-able update, and it was a real pain to correct.

I am an engineer and not a programmer, but I would bet the culprit is
KB973687 or KB973688.

Dr. Barry L. Ornitz

I don't recommand norton.. but can say Norton 2010 had done some grea
process.. but it still look like you are a pilot in a plane with so man
features on it now.. You problem you are having is nothing to do wit
norton.. try to check your cpu and ram usage on task manager when tha
happen.. try to see if there is no windows update pending..
If you are still on sp1 please download the sp2 from windows websit
then install it manually.. run a full virus scan.. a malwarebytes fre
version scan might help as well.
but also have a look at 'www.quickheal.co.nz
(http://www.quickheal.co.nz) a simple and very good antivirus wit
remote support.. where and when needed.

--
ashvi

Just chill
-pls post your feedback on my reputation, would be of great help t
fine tune and provide better support..-

"Dr. Barry L. Ornitz" <> wrote in message
news:...
> "Noor Motani" <> wrote in message
> news:%23ev%...
>>I want to let every one know that I removed Norton for a few hours. The
>>problem still persisted. That means that Norton is not the culprit. After
>>I removed Norton, I went into windows mail. When I clicked the mail header
>>to open the mail, I saw the message on the top task bar that windows mail
>>stopped responding. After about 10 seconds the mail opened and worked as
>>if nothing has happened.
>>
>> Now, what next?
>>
>> Noor
>
>
> I have noticed similar problems in the last three days, and I have been
> running Beta Version 4 of Norton 360 for about a month. The only new
> additions to my system were four Windows updates, and they were released
> on November 24.
>
> Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
> Update for Windows Vista (KB976470)
> Update for Windows Vista (KB973687)
> Update for Windows Vista (KB976470)
>
> I felt very leery of installing KB973688 as it said that unlike most
> updates, it could not be uninstalled. One of these days, I shall learn my
> lesson and not install updates until they have been out a month or two
> with no one reporting problems. I had problems with an earlier
> uninstall-able update, and it was a real pain to correct.
>
> I am an engineer and not a programmer, but I would bet the culprit is
> KB973687 or KB973688.

Both of them installed without any problems whatsoever on my machine, but it's
a desktop.

Harry.

P.S.: and I am neither a programmer nor an engineer, just a regular
regular 'user'.

>
> Dr. Barry L. Ornitz
>