ss70camaro wrote:
> mouse and keyboard ps/2 dont work and none of my rear usbs either
>
> Description
> Windows was able to successfully install device driver software, but the
> driver software encountered a problem when it tried to run. The problem code
> is 24.
>
> Problem signature
> Problem Event Name: PnPDeviceProblemCode
> Architecture: x86
> Hardware Id: ACPI\PNP0303
> Setup class GUID: {4d36e96b-e325-11ce-bfc1-08002be10318}
> PnP problem code: 00000018
> Driver name: i8042prt.sys
> Driver version: 6.0.6000.16600
> Driver date: 12-28-2007
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Files that help describe the problem
> DMIAB26.tmp.log.xml
> LOGAC9E.tmp
> keyboard.inf
>
>
> Windows was able to successfully install device driver software, but the
> driver software encountered a problem when it tried to run. The problem code
> is 24.
>
> Problem signature
> Problem Event Name: PnPDeviceProblemCode
> Architecture: x86
> Hardware Id: ACPI\PNP0F03
> Setup class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
> PnP problem code: 00000018
> Driver name: i8042prt.sys
> Driver version: 6.0.6000.16600
> Driver date: 12-28-2007
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 1033
>
> Files that help describe the problem
> DMI2DEA.tmp.log.xml
> LOG3118.tmp
> msmouse.inf
>
You forgot to tell us how Vista was installed - you did it yourself,
upgrade, preinstalled on an OEM machine, etc. It sounds like you need
motherboard (chipset) drivers for Vista. See general drivers information
below:
The First Law of Driver Updates is "if it ain't broke, don't fix it".
Normally if everything is working you want to leave things as they are.
The exception is that heavy-duty gamers will usually want to update
their video and sound drivers to squeeze every last bit of performance
out of the hardware to get the fastest frame rates. If you're not one of
those people, you don't need to update your drivers if there are no
problems you are trying to solve.
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows
If you have installed drivers from Windows Update, you can roll them back:
Roll Back Troublesome Device Drivers in Windows Vista from the How-To
Geek -
http://tinyurl.com/346lox
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User