Public folder contacts not in address book

Hello
My users would like their company contacts, to appear in their address book
in outlook 2003.
I have created a new public folder in outlook 2003, and set it to contain
contacts.
I also set the properties for the folder to show as an email address. I then
created a test contact then copied all of my existing contacts into the new
folder and went to view them in the address book. All seemed well I could see
all of the contacts that I had copied over.....but none of the contacts that
I created (in outlook contacts) earlier. So to make a long story shorter, I
cannot create a contact in the public contacts folder and view it in the
address book. The address book will not allow me to add to the list of
contacts and the contacts that I can add (not in the address book view) i
cannot view in the address book.

Any help would be great
Many thanks

Hello Buckshot,

Thank you for posting in the SBS newsgroup.

According to your description, I understand that you cannot create a
contact in the public contacts folder and view it in the address book. If I
have misunderstood the problem, please don't hesitate to let me know.

To narrow down this issue, please perform the following steps:

1. Please refer to the following KB article to re-create a testing
Contacts Public Folder, then check if the issue can be reproduced.

XADM: How to Create and Manage a Contacts Public Folder
http://support.microsoft.com/default...B;EN-US;258775

2. Based on my testing, I can create a testing contact in the public
contacts folder and view it in the address book. Therefore, please make a
screen shot of this issue, then attach it in your reply. To create a
testing contact in the public contacts folder and view it in the address
book, please perform the below steps:

A. Use the appropriate user account to logon the Outlook, click the
appropriate public contacts folder under Public Folders node.

B. Click File, point to New -> Contact, input appropriate information in
the box, then click Save and Close.

C. Can you see the new contact in the public contacts folder?

D. Click Tools -> Address Book, select the public contacts folder in the
"Show Names From the" box. Can you see the new contact in the Address Book?

To get additional information, you may refer to the following KB article:

XCLN: How to Export GAL Entries to an Outlook Contacts Folder
http://support.microsoft.com/default...b;en-us;238773

I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Public folder contacts not in address book
>thread-index: AcWyGX8JOUK9HM7xQ1qzvCB/NiMxGg==
>X-WBNR-Posting-Host: 212.158.241.217
>From: "=?Utf-8?B?QnVja3Nob3Q=?=" <>
>Subject: Public folder contacts not in address book
>Date: Mon, 5 Sep 2005 05:58:22 -0700
>Lines: 18
>Message-ID: <957CADBF-21DA-4BCA-AA40->
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150834
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hello
>My users would like their company contacts, to appear in their address
book
>in outlook 2003.
> I have created a new public folder in outlook 2003, and set it to contain
>contacts.
>I also set the properties for the folder to show as an email address. I
then
>created a test contact then copied all of my existing contacts into the
new
>folder and went to view them in the address book. All seemed well I could
see
>all of the contacts that I had copied over.....but none of the contacts
that
>I created (in outlook contacts) earlier. So to make a long story shorter,
I
>cannot create a contact in the public contacts folder and view it in the
>address book. The address book will not allow me to add to the list of
>contacts and the contacts that I can add (not in the address book view) i
>cannot view in the address book.
>
>Any help would be great
>Many thanks
>
>

Hi thanks for the lightning responce
Everything goes texted book up until point (D) I can create a contact in the
public contact folder and view my new contact information over the network
but i cannot view them in the address book (The address book will not allow
me to add anything new)
Not sure that a screen shot will show you anything useful. If their is a
specific screen shot you would like to see then please ask but the address
book will not show any items that were created in outlook and will not allow
me to add anything new. I have set permissions on the folder for all users
how need to access it (with outlook) but know luck



All is good up

""Nathan Liu [MSFT]"" wrote:

> Hello Buckshot,
>
> Thank you for posting in the SBS newsgroup.
>
> According to your description, I understand that you cannot create a
> contact in the public contacts folder and view it in the address book. If I
> have misunderstood the problem, please don't hesitate to let me know.
>
> To narrow down this issue, please perform the following steps:
>
> 1. Please refer to the following KB article to re-create a testing
> Contacts Public Folder, then check if the issue can be reproduced.
>
> XADM: How to Create and Manage a Contacts Public Folder
> http://support.microsoft.com/default...B;EN-US;258775
>
> 2. Based on my testing, I can create a testing contact in the public
> contacts folder and view it in the address book. Therefore, please make a
> screen shot of this issue, then attach it in your reply. To create a
> testing contact in the public contacts folder and view it in the address
> book, please perform the below steps:
>
> A. Use the appropriate user account to logon the Outlook, click the
> appropriate public contacts folder under Public Folders node.
>
> B. Click File, point to New -> Contact, input appropriate information in
> the box, then click Save and Close.
>
> C. Can you see the new contact in the public contacts folder?
>
> D. Click Tools -> Address Book, select the public contacts folder in the
> "Show Names From the" box. Can you see the new contact in the Address Book?
>
> To get additional information, you may refer to the following KB article:
>
> XCLN: How to Export GAL Entries to an Outlook Contacts Folder
> http://support.microsoft.com/default...b;en-us;238773
>
> I appreciate your time and cooperation. If anything is unclear, please feel
> free to let me know. I am looking forward to hearing from you.
>
> Best regards,
>
> Nathan Liu (MSFT)
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
> ================================================== ====
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities...s/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ================================================== ====
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> >Thread-Topic: Public folder contacts not in address book
> >thread-index: AcWyGX8JOUK9HM7xQ1qzvCB/NiMxGg==
> >X-WBNR-Posting-Host: 212.158.241.217
> >From: "=?Utf-8?B?QnVja3Nob3Q=?=" <>
> >Subject: Public folder contacts not in address book
> >Date: Mon, 5 Sep 2005 05:58:22 -0700
> >Lines: 18
> >Message-ID: <957CADBF-21DA-4BCA-AA40->
> >MIME-Version: 1.0
> >Content-Type: text/plain;
> > charset="Utf-8"
> >Content-Transfer-Encoding: 7bit
> >X-Newsreader: Microsoft CDO for Windows 2000
> >Content-Class: urn:content-classes:message
> >Importance: normal
> >Priority: normal
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> >Newsgroups: microsoft.public.windows.server.sbs
> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150834
> >X-Tomcat-NG: microsoft.public.windows.server.sbs
> >
> >Hello
> >My users would like their company contacts, to appear in their address
> book
> >in outlook 2003.
> > I have created a new public folder in outlook 2003, and set it to contain
> >contacts.
> >I also set the properties for the folder to show as an email address. I
> then
> >created a test contact then copied all of my existing contacts into the
> new
> >folder and went to view them in the address book. All seemed well I could
> see
> >all of the contacts that I had copied over.....but none of the contacts
> that
> >I created (in outlook contacts) earlier. So to make a long story shorter,
> I
> >cannot create a contact in the public contacts folder and view it in the
> >address book. The address book will not allow me to add to the list of
> >contacts and the contacts that I can add (not in the address book view) i
> >cannot view in the address book.
> >
> >Any help would be great
> >Many thanks
> >
> >
>
>

Hi Buckshot,

Thank you for your update.

To narrow down this issue, please perform the following steps:

1. Did you follow the below KB article to re-create a testing Contacts
Public Folder, then check if the issue can be reproduced.

XADM: How to Create and Manage a Contacts Public Folder
http://support.microsoft.com/default...B;EN-US;258775

2. How did you create a new contact in the contacts public folder (Note:
You may make screen shot of these steps)? Please perform the following
steps to try again, to create a testing contact in the public contacts
folder and view it in the address book:

A. Use the appropriate user account to logon the Outlook, click the
appropriate public contacts folder under Public Folders node.

B. Click File, point to New -> Contact, input appropriate information in
the box, then click Save and Close.

C. Can you see the new contact in the public contacts folder?

D. Click Tools -> Address Book, select the public contacts folder in the
"Show Names From the" box. Can you see the new contact in the Address Book?

3. How did you try to create a new contact in the address book (Note: You
may make screen shot of these steps)? Please perform the following steps
to try again:

A. Use the appropriate user account to logon the Outlook, click Tools ->
Address Book, select the public contacts folder in the "Show Names From
the" box.

B. Click File -> New Entry, in the 'New Entry' page, select 'New Contact',
and select the 'public contacts folder' under 'Put this entry' box, then
click OK.

C. In the next dialog box, input appropriate information for the new
testing contact, then click Save and Close. Can you see the new contact in
the Address Book?

I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you.

Best regards,

Nathan Liu (MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
================================================== ====
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities...s/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
================================================== ====
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
>Thread-Topic: Public folder contacts not in address book
>thread-index: AcWyzhhoqwHgEPkQRQ+xfDU41XWr3Q==
>X-WBNR-Posting-Host: 84.9.15.145
>From: "=?Utf-8?B?QnVja3Nob3Q=?=" <>
>References: <957CADBF-21DA-4BCA-AA40->
<>
>Subject: RE: Public folder contacts not in address book
>Date: Tue, 6 Sep 2005 03:31:09 -0700
>Lines: 140
>Message-ID: <F170D195-DE9D-485A-810A->
>MIME-Version: 1.0
>Content-Type: text/plain;
> charset="Utf-8"
>Content-Transfer-Encoding: 7bit
>X-Newsreader: Microsoft CDO for Windows 2000
>Content-Class: urn:content-classes:message
>Importance: normal
>Priority: normal
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>Newsgroups: microsoft.public.windows.server.sbs
>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:151130
>X-Tomcat-NG: microsoft.public.windows.server.sbs
>
>Hi thanks for the lightning responce
>Everything goes texted book up until point (D) I can create a contact in
the
>public contact folder and view my new contact information over the network
>but i cannot view them in the address book (The address book will not
allow
>me to add anything new)
>Not sure that a screen shot will show you anything useful. If their is a
>specific screen shot you would like to see then please ask but the address
>book will not show any items that were created in outlook and will not
allow
>me to add anything new. I have set permissions on the folder for all users
>how need to access it (with outlook) but know luck
>
>
>
>All is good up
>
>""Nathan Liu [MSFT]"" wrote:
>
>> Hello Buckshot,
>>
>> Thank you for posting in the SBS newsgroup.
>>
>> According to your description, I understand that you cannot create a
>> contact in the public contacts folder and view it in the address book.
If I
>> have misunderstood the problem, please don't hesitate to let me know.
>>
>> To narrow down this issue, please perform the following steps:
>>
>> 1. Please refer to the following KB article to re-create a testing
>> Contacts Public Folder, then check if the issue can be reproduced.
>>
>> XADM: How to Create and Manage a Contacts Public Folder
>> http://support.microsoft.com/default...B;EN-US;258775
>>
>> 2. Based on my testing, I can create a testing contact in the public
>> contacts folder and view it in the address book. Therefore, please make
a
>> screen shot of this issue, then attach it in your reply. To create a
>> testing contact in the public contacts folder and view it in the address
>> book, please perform the below steps:
>>
>> A. Use the appropriate user account to logon the Outlook, click the
>> appropriate public contacts folder under Public Folders node.
>>
>> B. Click File, point to New -> Contact, input appropriate information
in
>> the box, then click Save and Close.
>>
>> C. Can you see the new contact in the public contacts folder?
>>
>> D. Click Tools -> Address Book, select the public contacts folder in
the
>> "Show Names From the" box. Can you see the new contact in the Address
Book?
>>
>> To get additional information, you may refer to the following KB article:
>>
>> XCLN: How to Export GAL Entries to an Outlook Contacts Folder
>> http://support.microsoft.com/default...b;en-us;238773
>>
>> I appreciate your time and cooperation. If anything is unclear, please
feel
>> free to let me know. I am looking forward to hearing from you.
>>
>> Best regards,
>>
>> Nathan Liu (MSFT)
>> Microsoft CSS Online Newsgroup Support
>>
>> Get Secure! - www.microsoft.com/security
>> ================================================== ====
>> This newsgroup only focuses on SBS technical issues. If you have issues
>> regarding other Microsoft products, you'd better post in the
corresponding
>> newsgroups so that they can be resolved in an efficient and timely
manner.
>> You can locate the newsgroup here:
>> http://www.microsoft.com/communities...s/default.aspx
>>
>> When opening a new thread via the web interface, we recommend you check
the
>> "Notify me of replies" box to receive e-mail notifications when there
are
>> any updates in your thread. When responding to posts via your
newsreader,
>> please "Reply to Group" so that others may learn and benefit from your
>> issue.
>>
>> Microsoft engineers can only focus on one issue per thread. Although we
>> provide other information for your reference, we recommend you post
>> different incidents in different threads to keep the thread clean. In
doing
>> so, it will ensure your issues are resolved in a timely manner.
>>
>> For urgent issues, you may want to contact Microsoft CSS directly.
Please
>> check http://support.microsoft.com for regional support phone numbers.
>>
>> Any input or comments in this thread are highly appreciated.
>> ================================================== ====
>> This posting is provided "AS IS" with no warranties, and confers no
rights.
>>
>> --------------------
>> >Thread-Topic: Public folder contacts not in address book
>> >thread-index: AcWyGX8JOUK9HM7xQ1qzvCB/NiMxGg==
>> >X-WBNR-Posting-Host: 212.158.241.217
>> >From: "=?Utf-8?B?QnVja3Nob3Q=?=" <>
>> >Subject: Public folder contacts not in address book
>> >Date: Mon, 5 Sep 2005 05:58:22 -0700
>> >Lines: 18
>> >Message-ID: <957CADBF-21DA-4BCA-AA40->
>> >MIME-Version: 1.0
>> >Content-Type: text/plain;
>> > charset="Utf-8"
>> >Content-Transfer-Encoding: 7bit
>> >X-Newsreader: Microsoft CDO for Windows 2000
>> >Content-Class: urn:content-classes:message
>> >Importance: normal
>> >Priority: normal
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>> >Newsgroups: microsoft.public.windows.server.sbs
>> >NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:150834
>> >X-Tomcat-NG: microsoft.public.windows.server.sbs
>> >
>> >Hello
>> >My users would like their company contacts, to appear in their address
>> book
>> >in outlook 2003.
>> > I have created a new public folder in outlook 2003, and set it to
contain
>> >contacts.
>> >I also set the properties for the folder to show as an email address. I
>> then
>> >created a test contact then copied all of my existing contacts into the
>> new
>> >folder and went to view them in the address book. All seemed well I
could
>> see
>> >all of the contacts that I had copied over.....but none of the contacts
>> that
>> >I created (in outlook contacts) earlier. So to make a long story
shorter,
>> I
>> >cannot create a contact in the public contacts folder and view it in
the
>> >address book. The address book will not allow me to add to the list of
>> >contacts and the contacts that I can add (not in the address book view)
i
>> >cannot view in the address book.
>> >
>> >Any help would be great
>> >Many thanks
>> >
>> >
>>
>>
>