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random failure of USB ports

 
 
Ric
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      12-12-2007
I am suffering repeated random failures of USB ports on Vista Business.

The failures are not hardware problems - I have two banks of USB ports (one
PCI card, and another bunch of ports built into the PC) - and the failures
occur on both banks. It is never the entire bank - usually just one or two
ports stop working on one of the banks. It is not related to the hardware
plugged into the ports - it is entirely random.

Does anybody have any clues about what could be going on?

 
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Not Me
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      12-12-2007
I would start by looking for an updated MB driver for the USB ports.
Possible removing the USB root from device manager and let it reinstall.

"Ric" <> wrote in message
news:76ABAF2D-3BB8-4D7F-A203-...
>I am suffering repeated random failures of USB ports on Vista Business.
>
> The failures are not hardware problems - I have two banks of USB ports
> (one PCI card, and another bunch of ports built into the PC) - and the
> failures occur on both banks. It is never the entire bank - usually just
> one or two ports stop working on one of the banks. It is not related to
> the hardware plugged into the ports - it is entirely random.
>
> Does anybody have any clues about what could be going on?



 
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Ric
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      12-12-2007
It does seem to be something to do with the USB drivers. Sometimes the root
hub drivers fail, soemtimes the device itself. WHenever I get everything
working by reinstalling drivers, something else fails.

After doing some googling on this, it seems that Vista has a lot of problems
with USB drivers. SUrely they should have fixed major bugs like this by now?

 
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Tom Lake
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      12-12-2007

"Ric" <> wrote in message
news:76ABAF2D-3BB8-4D7F-A203-...
>I am suffering repeated random failures of USB ports on Vista Business.
>
> The failures are not hardware problems - I have two banks of USB ports
> (one PCI card, and another bunch of ports built into the PC) - and the
> failures occur on both banks. It is never the entire bank - usually just
> one or two ports stop working on one of the banks. It is not related to
> the hardware plugged into the ports - it is entirely random.
>
> Does anybody have any clues about what could be going on?


There's a USB fix for Vista that's not installed from regular Microsoft
Updates.
It will be included in SP1 but you can get it now.

http://support.microsoft.com/kb/941600

Tom Lake

 
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