RE: 0x8024402C is driving me absolutely crazy!

I tried ALL the stuff listed below, and it helped me to get it working again
one time!
Next time it didn´t work again. :-((

Playing around then I just stopped the wuaserv and started the WinUpdate-
and it worked !!!

I assume the running service (from startup) is causing a lot of trouble and
headache.
Rem: I´m using XP Pro SP1

"Special_K" wrote:

> This Error number: 0x8024402C I’m receiving while scanning for updates on
> WU5 is driving me absolutely crazy!
>
> I have searched all over the internet looking for a fix / cause / help and
> I can’t find a thing.
>
> I’ve tried everything that has been suggested on this site and nothing
> works.
>
> I’ve e-mailed Microsoft, but haven’t got a response.
>
> People have said it’s got something to do with Proxy Server, other people
> say it’s the firewall.
>
> Prior to installing XP SP2 everyone in the office was able to access the
> site, now everyone gets the 0x8024402C error.
>
> One question though, how come I can still scan for Office updates and
> download them??
>
> I’m assuming at the moment there probably isn’t anything to download from
> WU5, but that’s not the point.
>
> My PC is running Windows XP Pro SP2 (obviously)
> My server is running NT4 with Proxy Server 2.0
> In my LAN setting in IE I have ‘automatically detect setting’ ticked and
> that’s it.
> We normally use the firewall that is in the MMC, but I’ve turned it off to
> see if that was the cause, but it being on or off doesn’t make a
> difference.
> I did install a demo version of Zone Alarm on the Proxy Server, but it was
> uninstalled ages ago. Maybe there are tracings of it still on the system,
> but I doubt it.
>
> Does anyone else have any ideas they can throw at me??
>
> Any help would be great appreciated.
>
>
>

"Only_Sometimes_Desperate_User",

Thank you for letting us know about the steps that worked for you!

Sincerely,

Pat Walters [MSFT]

"Only_Sometimes_Desperate_User"
< ft.com> wrote in message
news:AD291701-5BCA-4054-ABE0-...
>I tried ALL the stuff listed below, and it helped me to get it working again
> one time!
> Next time it didn´t work again. :-((
>
> Playing around then I just stopped the wuaserv and started the WinUpdate-
> and it worked !!!
>
> I assume the running service (from startup) is causing a lot of trouble and
> headache.
> Rem: I´m using XP Pro SP1
>
> "Special_K" wrote:
>
>> This Error number: 0x8024402C I'm receiving while scanning for updates on
>> WU5 is driving me absolutely crazy!
>>
>> I have searched all over the internet looking for a fix / cause / help and
>> I can't find a thing.
>>
>> I've tried everything that has been suggested on this site and nothing
>> works.
>>
>> I've e-mailed Microsoft, but haven't got a response.
>>
>> People have said it's got something to do with Proxy Server, other people
>> say it's the firewall.
>>
>> Prior to installing XP SP2 everyone in the office was able to access the
>> site, now everyone gets the 0x8024402C error.
>>
>> One question though, how come I can still scan for Office updates and
>> download them??
>>
>> I'm assuming at the moment there probably isn't anything to download from
>> WU5, but that's not the point.
>>
>> My PC is running Windows XP Pro SP2 (obviously)
>> My server is running NT4 with Proxy Server 2.0
>> In my LAN setting in IE I have 'automatically detect setting' ticked and
>> that's it.
>> We normally use the firewall that is in the MMC, but I've turned it off to
>> see if that was the cause, but it being on or off doesn't make a
>> difference.
>> I did install a demo version of Zone Alarm on the Proxy Server, but it was
>> uninstalled ages ago. Maybe there are tracings of it still on the system,
>> but I doubt it.
>>
>> Does anyone else have any ideas they can throw at me??
>>
>> Any help would be great appreciated.
>>
>>
>>

"Only_Sometimes_Desperate_User" < ft.com> wrote in message
news:AD291701-5BCA-4054-ABE0-
....
> "Special_K" wrote:
>
>> This Error number: 0x8024402C I’m receiving while scanning for updates on
>> WU5 is driving me absolutely crazy!
....

>I tried ALL the stuff listed below, and it helped me to get it working again
> one time!
> Next time it didn´t work again. :-((
>
> Playing around then I just stopped the wuaserv and started the WinUpdate-
> and it worked !!!

What worked? Special_K was trying to scan for updates using WUv5.
I don't think that you can do that without the Automatic Updates service
(aka wuauserv) running.


> Rem: I´m using XP Pro SP1

Perhaps you are still using WUv4 then too and not WUv5?
I think that that could mean that you wouldn't have Special_K's
problem.


>
> I assume the running service (from startup) is causing a lot of trouble and
> headache.

If you tried using the proxycfg tool did you notice that the troubleshooting
article which Torgeir Bakken cited specifically tells you to stop and restart
the service?

http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

If anything I would wonder about the order of the steps it gives:

<quote>
1.. Type proxycfg -d at the command prompt, and press Enter.
2.. Type net stop wuauserv at the command prompt, and press Enter.
3.. Type net start wuauserv at the command prompt, and press Enter.
4.. Now try the site again.
</quote>

E.g. my inclination would be to first stop service, then issue the
proxycfg command, and then restart the service.

However, it is also specified that way in the more general knowledge base
article which Patty MacLeod cites.

<title>You may receive an error message when you search for available updates on the Windows Update Web site</title>
http://support.microsoft.com/?kbid=883821


See also, for example:

http://groups-beta.google.com/groups...t=0&scoring=d&

(Google Groups search for
8024402C OR 0x8024402C MSFT OR MVP group:microsoft.public.windowsupdate
- sorted by date to try to capture current thinking about this symptom
)


Also, notice that others have made remarks which indicate
that the proxycfg tool may have some quirks you would need
to work around:

http://groups-beta.google.com/group/...1589b6962b003b

(Google Groups search for
proxycfg group:microsoft.public.windowsupdate
- first hit
)


HTH

Robert Aldwinckle
---

For thread context:

http://www.microsoft.com/windowsxp/e...0-defe7186c9b4

Ok since i'm getting this error too on my desktop, i'm glad its not a small
problem, i started getting this problem a couple of months ago? not sure but
i've never had this problem before a couple of months ago. I've gotten a few
updates to get thru when i update the crittical ones but when i try to
install NET Framework and other non critical ones i've got this blocked up.

Strange stuff cos i havent updated my laptop for a while so decided to try
it on my laptop since i've never had probs with that on update ever, however
behold first attempt i got the errors, i'm baffled cos after a few trys it
eventually got thru and is working fine again. amazing for my laptop!

My laptop and desktop are connected to the internet thru the same router.
I re-install XP twice and had the same error. First time it said i had some
sort of corupt cab files with the WU or something.

Ok so heres the deal i'm not behind any proxy servers on my pcs and i've try
ALL the solutions post on the error 0x8024402C, well lets say i spent quite a
bit searching for the solution here but nothing has helped. Windows update
just stomps on the error, but switching to microsoft update eventually
installed the critical updates.

I believe this error isn't caused by users configuration! But some bug in
the Windows update! Maybe an intorlerance somewhere but its definatly not
working satifactory.

"Only_Sometimes_Desperate_User" wrote:

> I tried ALL the stuff listed below, and it helped me to get it working again
> one time!
> Next time it didn´t work again. :-((
>
> Playing around then I just stopped the wuaserv and started the WinUpdate-
> and it worked !!!
>
> I assume the running service (from startup) is causing a lot of trouble and
> headache.
> Rem: I´m using XP Pro SP1
>
> "Special_K" wrote:
>
> > This Error number: 0x8024402C I’m receiving while scanning for updates on
> > WU5 is driving me absolutely crazy!
> >
> > I have searched all over the internet looking for a fix / cause / help and
> > I can’t find a thing.
> >
> > I’ve tried everything that has been suggested on this site and nothing
> > works.
> >
> > I’ve e-mailed Microsoft, but haven’t got a response.
> >
> > People have said it’s got something to do with Proxy Server, other people
> > say it’s the firewall.
> >
> > Prior to installing XP SP2 everyone in the office was able to access the
> > site, now everyone gets the 0x8024402C error.
> >
> > One question though, how come I can still scan for Office updates and
> > download them??
> >
> > I’m assuming at the moment there probably isn’t anything to download from
> > WU5, but that’s not the point.
> >
> > My PC is running Windows XP Pro SP2 (obviously)
> > My server is running NT4 with Proxy Server 2.0
> > In my LAN setting in IE I have ‘automatically detect setting’ ticked and
> > that’s it.
> > We normally use the firewall that is in the MMC, but I’ve turned it off to
> > see if that was the cause, but it being on or off doesn’t make a
> > difference.
> > I did install a demo version of Zone Alarm on the Proxy Server, but it was
> > uninstalled ages ago. Maybe there are tracings of it still on the system,
> > but I doubt it.
> >
> > Does anyone else have any ideas they can throw at me??
> >
> > Any help would be great appreciated.
> >
> >
> >

Wait a few minutes and you will see the response from Bobbi at MS.

"Ahsoak" <> wrote in message
news:5FD9DC54-D220-499A-A624-...
> Ok since i'm getting this error too on my desktop, i'm glad its not a small
> problem, i started getting this problem a couple of months ago? not sure but
> i've never had this problem before a couple of months ago. I've gotten a few
> updates to get thru when i update the crittical ones but when i try to
> install NET Framework and other non critical ones i've got this blocked up.
>
> Strange stuff cos i havent updated my laptop for a while so decided to try
> it on my laptop since i've never had probs with that on update ever, however
> behold first attempt i got the errors, i'm baffled cos after a few trys it
> eventually got thru and is working fine again. amazing for my laptop!
>
> My laptop and desktop are connected to the internet thru the same router.
> I re-install XP twice and had the same error. First time it said i had some
> sort of corupt cab files with the WU or something.
>
> Ok so heres the deal i'm not behind any proxy servers on my pcs and i've try
> ALL the solutions post on the error 0x8024402C, well lets say i spent quite a
> bit searching for the solution here but nothing has helped. Windows update
> just stomps on the error, but switching to microsoft update eventually
> installed the critical updates.
>
> I believe this error isn't caused by users configuration! But some bug in
> the Windows update! Maybe an intorlerance somewhere but its definatly not
> working satifactory.


http://docxp.mvps.org/WU5-ERR.htm
<quote>
0x8024402c -2145107924 WU E PT WINHTTP NAME NOT RESOLVED
"Winhttp SendRequest/ReceiveResponse failed with 0x2ee7 error.
Either the proxy server or target server name can not be resolved.
Corresponding to ERROR WINHTTP NAME NOT RESOLVED.
Stop/Restart service or reboot the machine if you see this error frequently.
</quote>


The implication of the code is that there is a transport problem of some kind.
You might be able to get more insight about it by tracing the link.
E.g. perhaps by using FiddlerTool (in which case you would be using
a proxy <eg>). However, if it is a DNS issue netcap and Ethereal
would be a better choice of tools.


HTH

Robert Aldwinckle
---

Manual update! all i can say! -.-

Too complicated for most tho....