Thank-you for the replies.
I think Shenan Stanley MVP has answered the question to my satisfaction. I
was looking at System Restore before your posts came up. There were only 5
restore points listed, and I think there had been more at another time. I
did the command line or whatever it's called, to check on shadow copy
storage size and maximum shadow copy storage space. There were only 5.79 GB
being used, with a maximum of 20.8. If a bunch of older restore points were
deleted when installing SP2, that could account for the "missing" 18 GB.
Mystery solved. Thanks again. K.C.
"PA Bear [MS MVP]" <> wrote in message
news:...
> [Crosspost to Vista General newsgroup]
>
> To avoid confusion, always reply to your original thread, please, Karen:
> http://groups.google.com/group/micro...d829cfed309b53
>
>> I tried Msft support for SP2 update. Maybe it was an English as a second
>> language issue, but my responder tried to help me free up more disc space
>> with disc cleaning, and then suggested uninstalling and reinstalling SP2.
>> No
>> thank- you!
>
> You could always call back and speak with someone else.
>
> And since SP2 did, in fact, install, your questions really have nothing to
> do with Windows Update and you'd be better off discussing this in a
> Vista-specific newsgroup (e.g.,
> news://msnews.microsoft.com/microsof....vista.general) or
> forum (e.g.,
> http://social.technet.microsoft.com/...stasp/threads/).
>
> Or you could just see...
>
> HOW TO Free Up Hard Disk Space After Installing Windows Vista Service Pack
> 2
> http://www.winhelponline.com/blog/fr...a-sp2-compcln/
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Karyn C wrote:
>> I posted yesterday regarding this issue. My "answer" wasn't an answer
>> but
>> rather a direction to search for answers elsewhere. So I'll try again.
>> BTW
>> I tried Msft support for SP2 update. Maybe it was an English as a second
>> language issue, but my responder tried to help me free up more disc space
>> with disc cleaning, and then suggested uninstalling and reinstalling SP2.
>> No
>> thank- you!
>> It's in there and working. All I am wondering is why 18 GB of something
>> is
>> gone from my C drive after installing SP2 via Windows update. I read for
>> hours at the various sites suggested, and gleaned that SP2 is supposed to
>> free up disc space.
>> 18 GB is a lot of stuff, whatever it is, and a simple "I dunno" would be
>> the
>> right response if that's the case.
>> I guess you don't need it if you never knew you had it. But what was it?
>> K.C.
>