Re: 80072ee2

Hi sarah frick,

See if any of the suggested resolutions here helps you to resolve the
problem:
http://www.updatexp.com/0x80072ee2.html



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"sarah frick" <> wrote in message
news:4305db8e$0$1153$...
> Can someone help me solve this problem, I have not been able myself to fix
> it and to be honest I do not really understand the system. Any help would
be
> very appreciated.
>
> I've copied the windowsupdate.log, sorry but it's quite large:
>
> 2005-08-19 14:56:26 108 f34 COMAPI -------------
> 2005-08-19 14:56:26 108 f34 COMAPI -- START -- COMAPI: Search [ClientId
=
> MicrosoftUpdate]
> 2005-08-19 14:56:26 108 f34 COMAPI ---------
> 2005-08-19 14:56:26 108 f34 COMAPI - Online = Yes; Ignore download
> priority = No
> 2005-08-19 14:56:26 108 f34 COMAPI - Criteria = "IsInstalled=0 and
> IsHidden=1"
> 2005-08-19 14:56:26 108 f34 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-08-19 14:56:26 108 f34 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-08-19 14:56:26 736 770 Agent *************
> 2005-08-19 14:56:26 736 770 Agent ** START ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-08-19 14:56:26 736 770 Agent *********
> 2005-08-19 14:56:27 736 770 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2005-08-19 14:56:27 736 770 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2005-08-19 14:57:31 736 770 Misc WARNING: Send failed with hr = 80072ee2.
> 2005-08-19 14:57:31 736 770 Misc WARNING: SendRequest failed with hr =
> 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes
> used : <>
> 2005-08-19 14:57:31 736 770 PT + Last proxy send request failed with hr
=
> 0x80072EE2, HTTP status code = 0
> 2005-08-19 14:57:31 736 770 PT + Caller provided credentials = No
> 2005-08-19 14:57:31 736 770 PT + Impersonate flags = 0
> 2005-08-19 14:57:31 736 770 PT + Possible authorization schemes used =
> 2005-08-19 14:57:31 736 770 PT WARNING: SyncUpdates failure, error =
> 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code =
> 200
> 2005-08-19 14:57:31 736 770 PT WARNING: Sync of Updates: 0x80072ee2
> 2005-08-19 14:57:31 736 770 Agent * WARNING: Failed to synchronize,
error
> = 0x80072EE2
> 2005-08-19 14:57:31 736 770 Agent * WARNING: Exit code = 0x80072EE2
> 2005-08-19 14:57:31 736 770 Agent *********
> 2005-08-19 14:57:31 736 770 Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-08-19 14:57:31 736 770 Agent *************
> 2005-08-19 14:57:31 736 770 Agent WARNING: WU client failed Searching for
> update with error 0x80072ee2
> 2005-08-19 14:57:31 108 9fc COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-08-19 14:57:31 108 9fc COMAPI - Updates found = 0
> 2005-08-19 14:57:31 108 9fc COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0x80072EE2
> 2005-08-19 14:57:31 108 9fc COMAPI ---------
> 2005-08-19 14:57:31 108 9fc COMAPI -- END -- COMAPI: Search [ClientId
=
> MicrosoftUpdate]
> 2005-08-19 14:57:31 108 9fc COMAPI -------------
> 2005-08-19 14:57:31 108 f34 COMAPI WARNING: Operation failed due to
earlier
> error, hr=80072EE2
> 2005-08-19 14:57:31 108 f34 COMAPI FATAL: Unable to complete asynchronous
> search. (hr=80072EE2)
> 2005-08-19 14:57:36 736 770 Report REPORT EVENT:
> {EF076D4E-00AC-488C-B994-F076685699F8} 2005-08-19 14:57:31+0200 1 148 101
> {00000000-0000-0000-0000-000000000000} 0 80072ee2 MicrosoftUpdate Failure
> Software Synchronization Error: Agent failed detecting with reason:
> 0x80072ee2
>
>
>

I believe that Norton's firewall is included in the Norton Internet Security
suite........if you have purchased and installed Norton Antivirus as a
standalone package, it would not include the firewall.

A few other possible solutions, which have worked for others, are:

1) If using a router, reset the MTU to 1492 or less.

2)Go to Start>Run
key in net stop wuauserv
Go to Start>Run
type %windir%\SoftwareDistribution then press enter
Delete all files and folders in the SoftwareDistribution folder
Go to Start>Run
key in net start wuauserv

3) Same as 2, only delete just the contents of the DataStore folder within
SoftwareDistribution folder, not the entire contents of SoftwareDistribution
folder.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"sarah frick" <> wrote in message
news:430777e1$0$1152$...
> Hi Patti,
>
> "Patti MacLeod" <> wrote in
> news:...
> > Hi sarah frick,
> >
> > See if any of the suggested resolutions here helps you to resolve the
> > problem:
> > http://www.updatexp.com/0x80072ee2.html
> >
> thanks but I tried it already before posting here, without success.
> Actually I am not using a proxy server and the only firewall I use is
> Windows. I do you use Norton Antivirus though but there's not a firewall
> included is there?
>
> Sarah
>
>
>

If you had a router, you would check the documentation for it in order to
find out how to change the setting.

Unfortunately, I don't know any other possible resolutions for that error
:-(
I will keep looking and will hopefully find something. In the meantime, if
you do come across the fix that works for you, please let me know.



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"sarah frick" <> wrote in message
news:4309c045$0$1164$...
> "Patti MacLeod" <> wrote in message
> news:u8Uag%...
> > A few other possible solutions, which have worked for others, are:
> >
> > 1) If using a router, reset the MTU to 1492 or less.
>
> Well, quite embarrassing.. but I don't know where I have to go to reset
the
> MTU (if I do have a router)
>
> > 2)Go to Start>Run
> > key in net stop wuauserv
> > Go to Start>Run
> > type %windir%\SoftwareDistribution then press enter
> > Delete all files and folders in the SoftwareDistribution folder
> > Go to Start>Run
> > key in net start wuauserv
> >
> > 3) Same as 2, only delete just the contents of the DataStore folder
> > within
> > SoftwareDistribution folder, not the entire contents of
> > SoftwareDistribution
> > folder.
>
> Unfortunately, point 2) and 3) did not help.
>
> Regards, Sarah
>
>

Patti MacLeod wrote:

> If you had a router, you would check the documentation for it in order to
> find out how to change the setting.
>
> Unfortunately, I don't know any other possible resolutions for that error
> :-(
> I will keep looking and will hopefully find something. In the meantime, if
> you do come across the fix that works for you, please let me know.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "sarah frick" <> wrote in message
> news:4309c045$0$1164$...
> > "Patti MacLeod" <> wrote in message
> > news:u8Uag%...
> > > A few other possible solutions, which have worked for others, are:
> > >
> > > 1) If using a router, reset the MTU to 1492 or less.
> >
> > Well, quite embarrassing.. but I don't know where I have to go to reset
> the
> > MTU (if I do have a router)
> >
> > > 2)Go to Start>Run
> > > key in net stop wuauserv
> > > Go to Start>Run
> > > type %windir%\SoftwareDistribution then press enter
> > > Delete all files and folders in the SoftwareDistribution folder
> > > Go to Start>Run
> > > key in net start wuauserv
> > >
> > > 3) Same as 2, only delete just the contents of the DataStore folder
> > > within
> > > SoftwareDistribution folder, not the entire contents of
> > > SoftwareDistribution
> > > folder.
> >
> > Unfortunately, point 2) and 3) did not help.
> >
> > Regards, Sarah
> >
> >

Hi

I have the same problem with Update Windows XP Home Edition no proxy,
router ... even worse, I can not even log in to my Hotmail account or
some secure sites like booking hotel from www.ebookers. I get: "The
page cannot be found." after long waiting.

Also problem with updates from Windows. I tried hard with switching off
firewall (McAffee), just exited this program, then tried with MTU
settings, deleting, entering values... have searched for solutions and
tried every I have found on Internet.
Please help!
Regards,
Monika

My log file:

2005-09-13 22:00:16 300 b8c COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:00:16 300 b8c COMAPI ---------
2005-09-13 22:00:16 300 b8c COMAPI - Online = Yes; Ignore download
priority = No
2005-09-13 22:00:16 300 b8c COMAPI - Criteria = "IsInstalled=0 and
IsHidden=1"
2005-09-13 22:00:16 300 b8c COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-09-13 22:00:16 300 b8c COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:00:16 1556 c50 Agent *************
2005-09-13 22:00:16 1556 c50 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-09-13 22:00:16 1556 c50 Agent *********
2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:27 1556 c50 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2005-09-13 22:00:27 1556 c50 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:01:29 1556 c50 Misc WARNING: Send failed with hr =
80072ee2.
2005-09-13 22:01:29 1556 c50 Misc WARNING: SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes used : <>
2005-09-13 22:01:29 1556 c50 PT + Last proxy send request failed with
hr = 0x80072EE2, HTTP status code = 0
2005-09-13 22:01:29 1556 c50 PT + Caller provided credentials = No
2005-09-13 22:01:29 1556 c50 PT + Impersonate flags = 0
2005-09-13 22:01:29 1556 c50 PT + Possible authorization schemes used
=
2005-09-13 22:01:29 1556 c50 PT WARNING: GetCookie failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
code = 200
2005-09-13 22:01:29 1556 c50 PT WARNING: Sync of Updates: 0x80072ee2
2005-09-13 22:01:29 1556 c50 Agent * WARNING: Failed to synchronize,
error = 0x80072EE2
2005-09-13 22:01:29 1556 c50 Agent * WARNING: Exit code = 0x80072EE2
2005-09-13 22:01:29 1556 c50 Agent *********
2005-09-13 22:01:29 1556 c50 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-09-13 22:01:29 1556 c50 Agent *************
2005-09-13 22:01:29 1556 c50 Agent WARNING: WU client failed Searching
for update with error 0x80072ee2
2005-09-13 22:01:29 300 cc8 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:01:29 300 cc8 COMAPI - Updates found = 0
2005-09-13 22:01:29 300 cc8 COMAPI - WARNING: Exit code =
0x00000000, Result code = 0x80072EE2
2005-09-13 22:01:29 300 cc8 COMAPI ---------
2005-09-13 22:01:29 300 cc8 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:01:29 300 cc8 COMAPI -------------
2005-09-13 22:01:29 300 b8c COMAPI WARNING: Operation failed due to
earlier error, hr=80072EE2
2005-09-13 22:01:29 300 b8c COMAPI FATAL: Unable to complete
asynchronous search. (hr=80072EE2)
2005-09-13 22:01:34 1556 6d8 Report REPORT EVENT:
{C274DB7E-F6CD-40FE-8062-DD4A69ABF4D9} 2005-09-13
22:01:29+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2

Hi, have you found any resolution yet?
let us know..

--
"Have a Great Day"


"Monika" wrote:

>
> Patti MacLeod wrote:
>
> > If you had a router, you would check the documentation for it in order to
> > find out how to change the setting.
> >
> > Unfortunately, I don't know any other possible resolutions for that error
> > :-(
> > I will keep looking and will hopefully find something. In the meantime, if
> > you do come across the fix that works for you, please let me know.
> >
> >
> >
> > Regards,
> >
> > --
> > Patti MacLeod
> > Microsoft MVP - Windows Shell/User
> >
> > "sarah frick" <> wrote in message
> > news:4309c045$0$1164$...
> > > "Patti MacLeod" <> wrote in message
> > > news:u8Uag%...
> > > > A few other possible solutions, which have worked for others, are:
> > > >
> > > > 1) If using a router, reset the MTU to 1492 or less.
> > >
> > > Well, quite embarrassing.. but I don't know where I have to go to reset
> > the
> > > MTU (if I do have a router)
> > >
> > > > 2)Go to Start>Run
> > > > key in net stop wuauserv
> > > > Go to Start>Run
> > > > type %windir%\SoftwareDistribution then press enter
> > > > Delete all files and folders in the SoftwareDistribution folder
> > > > Go to Start>Run
> > > > key in net start wuauserv
> > > >
> > > > 3) Same as 2, only delete just the contents of the DataStore folder
> > > > within
> > > > SoftwareDistribution folder, not the entire contents of
> > > > SoftwareDistribution
> > > > folder.
> > >
> > > Unfortunately, point 2) and 3) did not help.
> > >
> > > Regards, Sarah
> > >
> > >
>
>