You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you try to use the Windows Update Web site or the Microsoft Update Web site:
http://support.microsoft.com/?kbid=836941
^^^^^ Use GUIDED HELP this time around ^^^^^
Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).
=========================================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin
http://aumha.net
DTS-L.ORG
http://66.39.69.143/
Wolfram wrote:
> further to earlier post I did manage to update to IE7 from a folder I
> found
> in C: drive but Windows update results are still the same. Error report
> since last post is:
<snip>
>> 2007-12-08 12:55:29:375 184 bc Misc WARNING: DownloadFileInternal failed
>> for
>> http://download.windowsupdate.com/v7...sus3setup.cab:
>> error 0x80072f78 2007-12-08 12:55:29:375 184 bc WUWeb FATAL:
>> CheckIfClientUpdateNeeded
>> failed: error 0x80072f78
<snip>