Re: 85010014 Error on sync, USB or mobile activesync

Jordon,

Can you please go ahead and send us the log files that ActiveSync generates?

The general steps are:

1) Go to Start Menu and click "Run"

2) In the Run dialog type "%temp%" and click OK

3) This will open a Windows Explorer window pointing to your temporary
directory

4) Find WCESMgr.log, WCESLog.log, WCESComm.log, & WCESView.log (there will
be a maximum of these 4 logs, but there may be fewer)

5) Please reply to with these ActiveSync logs

Thanks,

Edington

--

Edington Watt

Windows Mobile Platform

Microsoft Inc.

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jordan Mills" <> wrote in message
news:%...
> I've checked all the server settings, I've repaired and reinstalled
> outlook and activesync 4.1, and no matter what I do or how I sync (through
> AS or direct to the server over wifi) I get the 85010014. From what I
> get, most people only see it through activesync. Any ideas why i'm
> getting it when AS isn't in the picture?
>
> --
> Jordan Mills
>

Was there a solution to this issue... I've been having this issue with my wm5
device as well. I've read through many whitepapers and even posted on this
bulletin board to no avail.


"Edington Watt [MSFT]" wrote:

> Jordon,
>
> Can you please go ahead and send us the log files that ActiveSync generates?
>
> The general steps are:
>
> 1) Go to Start Menu and click "Run"
>
> 2) In the Run dialog type "%temp%" and click OK
>
> 3) This will open a Windows Explorer window pointing to your temporary
> directory
>
> 4) Find WCESMgr.log, WCESLog.log, WCESComm.log, & WCESView.log (there will
> be a maximum of these 4 logs, but there may be fewer)
>
> 5) Please reply to with these ActiveSync logs
>
> Thanks,
>
> Edington
>
> --
>
> Edington Watt
>
> Windows Mobile Platform
>
> Microsoft Inc.
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jordan Mills" <> wrote in message
> news:%...
> > I've checked all the server settings, I've repaired and reinstalled
> > outlook and activesync 4.1, and no matter what I do or how I sync (through
> > AS or direct to the server over wifi) I get the 85010014. From what I
> > get, most people only see it through activesync. Any ideas why i'm
> > getting it when AS isn't in the picture?
> >
> > --
> > Jordan Mills
> >
>
>
>