Re: 867801 on Win Me

In addition to Kari's advice, suggest you turn off Norton System
Doctor prior to accessing Windows Update if you have Norton System
Works installed.
IF the error message is not related to a wininit.ini file than it is
possible that NAV's LiveUpdate has corrupted the System Restore
hierarchy. If this is the case, please post back for instructions
for deleting SR's files and rebuilding the heirarchy.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============

Mike Bailey wrote:

> I have downloaded and installed the security update several times but when I
> boot up I get the message Windows could not upgrade %1 from %2 %1:%2.
> The update automatiaclly downloads every time I go on the web.
> Any help would be appreciated.

Tried Kari's advice - no joy .
Would appreciate your instructions - please

"MowGreen [MVP]" wrote:

> In addition to Kari's advice, suggest you turn off Norton System
> Doctor prior to accessing Windows Update if you have Norton System
> Works installed.
> IF the error message is not related to a wininit.ini file than it is
> possible that NAV's LiveUpdate has corrupted the System Restore
> hierarchy. If this is the case, please post back for instructions
> for deleting SR's files and rebuilding the heirarchy.
>
> MowGreen [MVP]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Mike Bailey wrote:
>
> > I have downloaded and installed the security update several times but when I
> > boot up I get the message Windows could not upgrade %1 from %2 %1:%2.
> > The update automatiaclly downloads every time I go on the web.
> > Any help would be appreciated.
>
>