RE: Active Sync Problem with Exchange 2003 sp2

Take a gander at "http://support.microsoft.com/kb/817379". Hope it helps.

"" wrote:

> Hi,
> i have a problem while synching from from a exchange 2003 sp2 with my
> smartphone (windows mobile 5, active sync 4.1).
> Before I installed sp2 on the server I got a message like this on the
> smartphone: "Your account on the server doesn't have the permission to
> sync" and a support code (0x85010004). I checked the OMA and mobile
> settings on the server global and for the user but couldn't find an
> error. Meanwhile I installed sp2 for Exchange on the server, now I get
> an error message like this on the phone: "Active Sync encountered a
> problem on the server" and a new support code (0x85010014).
> I found some articles to that topic and support code but unfortenetely
> no one could solve this problem so i decided to setup a topic myself.
>
> The server has a very poor setup and nearly no security (neither ISA
> nor a physical firewall is installed, please don't blame me, I didn't
> installed the server, just got the job to set up the Sync).
>
> If anyone can help, please do so!
> Thanks Michael
>
>