I have much the same problem - Outlook 2003 Sp2 talking to Notes/Domino
backend.
For me the process is:
1. plug in iMate (USB)
2. sync with activesync to Outlook
3. unplug iMate
4. "close" Activesync by clicking "X" - Activesync stays in systray
5. plug in iMate
6. syncs to Outlook.
If I unplug the iMate, leave Activesync open, and then plug the iMate back
in I always get the 85010014 error - then I have to close everything and
start again.
"" wrote:
> Well, they have the troubleshooting guide for that error, but those
> steps didnt work. I just found this line in MS's knowlegebase article:
>
> Note Third-party Outlook connectors are not supported. Customer
> feedback indicates that MSN and Hotmail work well but that Lotus Notes
> does not.
>
> If you have successfully synchronized your device with the desktop
> computer by using this partnership, go to "Method 5: Make sure that
> Outlook is functioning correctly, and then set up a new partnership."
>
> I guess I'm stuck to re-starting activesync before I use it each time
> (Fix any MS product error with a reboot...).
>
>
> Here is the troubleshooting guide for that error if u are interested:
>
> List of General Issues
>
> 1. If you are seeing the error 85010014 (a general error) then try
> uninstalling and reinstalling Outlook. The error in ActiveSync is
> actually from the Outlook APIs. You will need to reconfigure Outlook
> unless you backup your settings. To uninstall Outlook click on the
> Control Panel -> Add or remove Programs -> Office 2003 and chose to
> modify the installation by adding or removing components. Uncheck
> Outlook and updated it to remove Outlook from Office 2003. Then click
> on Office 2003 again and re-check the option to install Outlook to add
> it back to Office 2003. You may need your Office 2003 CD. Then reboot.
> 2. If you are seeing the error 85010014 (a general error) and are
> using Exchange 2003 and folder redirection with Outlook, you may have
> to turn folder redirection off to sync or upgrade to ActiveSync 4.2.
> 3. If you are seeing the error 85010014 and you are using Outlook in
> off-line mode with Exchange, you must be online with Exchange to sync.
> 4. If you are seeing the error 85010014 and you have Outlook script
> blocking setup with your antivirus or anti-spyware program enabled you
> must configure your antivirus or anti-spyware program to allow
> ActiveSync to send scripts to Outlook.
> 5. If you are using an unregistered or illegal copy of Outlook you
> may see the 85010014 error.
>
>
> Chris Jordan wrote:
> > Does searching for the error here help:
> > http://www.pocketpcfaq.com/faqs/acti...ge_errors.php?
> >
> > <> wrote in message
> > news: oups.com...
> > > One update is that I've found that if, after a successful sync then
> > > disconnect, I kill activesync then restart before attempting another
> > > sync it seems to work fine (as in I dont have to reboot).
> > >
> > >
> > > wrote:
> > >> Ok, I'm using the Outlok 2003/2002 Add-in: Notes connector
> > >> (http://tinyurl.com/4j44c) to use Outlook to interface with the Domino
> > >> servers instead of Lotus Notes. In and of it's self it works great.
> > >>
> > >> I just purchased a Cingular 2125 smartphone and am now attempting to
> > >> sync the phone with both my office computer (USB - outlook 2003 with
> > >> the Notes connector) and my home/personal computer (bluetooth - outlook
> > >> 2003 without the notes connector). My home pc sync works fine every
> > >> time, my work pc, however, works fine the first time then if i
> > >> disconnect my phone then reconnect without rebooting the computer I
> > >> receive the dreaded "Support code:85010014" error. Once I reboot I am
> > >> able to sync up again until i disconnect my phone.
> > >>
> > >> I've reinstalled outlook at work multiple times. Sometimes fully
> > >> uninstalling outlook/activesync/notes connector/deleting all settings
> > >> and profiles then reinstalling, other times doing a subset of this
> > >> (just uninstalling outlook or active sync or some other combination)
> > >> yet the error persists.
> > >>
> > >> Is this an issue with Outlook/Notes connector combination? If it is,
> > >> is there a workaround besides rebooting every time before I attempt to
> > >> sync?
> > >
>
>
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