Re: Activesync and folder redirection

Hi,
Are the users on the XP PCs local administrators? ActiveSync must be able
to write to the registry to create the partnership.

--
Chris De Herrera
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> I've discovered an issue with using Activesync in a domain environment
> that uses folder redirection. Unfortunately I cannot pinpoint the
> problem beyond that (permissions maybe?) I'll outline our basic setup
> below.
>
> We have a Windows 2k3 domain controller and 25+ XP client machines. We
> are looking at deploying a mobile solution so I recently picked up a
> new Dell x51v. After installing ActiveSync 4.0, I kept getting the
> dreaded 85010014 error. Some sniffing around the groups indicated this
> was actually an outlook error, but all the various "tricks" including
> re-installing both applications failed to resolve the issue.
>
> Finally, one post indicated to look at the WCESlog.log file, and I
> discovered that errors were occuring right after trying to access the
> activesync profile for the device....the specific line is here:
>
>> 10/11/2005 15:42:50.306 p(2416) t(3984) DbApi -> CDb::_Open - hr =
>> 0x80004005 - db.cpp(439)
>> 10/11/2005 15:42:50.306 p(2416) t(3984) DbApi -> CDb::_Open(0x3d92654,
>> &\\domainserver\users\cliff\Application
>> Data\Microsoft\ActiveSync\Profiles\WM_cliff\user.s df, 0) - returning
>> 0x80004005 - db.cpp(469)
>> 10/11/2005 15:42:50.306 p(2416) t(3984) DbApi -> CDb::OpenDatabase - hr
>> = 0x80004005 - db.cpp(678)
>> 10/11/2005 15:42:50.306 p(2416) t(3984) DbApi ->
>> CDb::OpenDatabase(&\\domainserver\users\cliff\Appl ication
>> Data\Microsoft\ActiveSync\Profiles\WM_cliff\user.s df, 0, 0x174f73c) -
>> returning 0x80004005, *ppDb == 0x0 - db.cpp(717)
>> 10/11/2005 15:42:50.306 p(2416) t(3984) TraceToFile -> ERROR in
>> CProfileSession::_CreateNewProfile : hr = 0x80004005 -
>> ProfileSession.cpp(736)
>
> As you can see, the application directory for our systems are located
> on our domain controller (actual path was slightly edited for
> security.) We do have folder redirection enabled for Application Data,
> Desktop, My Documents via group policy.
>
> This got me to thinking, so I created a second group policy just for
> myself and enforced the link, re-redirecting the application directory
> to the local path, effectively disabling folder redirection for
> "application data." The 85010014 error *did* go away! All other folder
> redirections were left intact.
>
>> 10/11/2005 16:03:06.078 p(2104) t(2588) DbApi -> CDb::_Open - hr =
>> 0x80004005 - db.cpp(439)
>> 10/11/2005 16:03:06.078 p(2104) t(2588) DbApi -> CDb::_Open(0x3392bc,
>> &C:\Documents and Settings\cliff\Application
>> Data\Microsoft\ActiveSync\Profiles\WM_cliff\user.s df, 0) - returning
>> 0x80004005 - db.cpp(469)
>> 10/11/2005 16:03:06.078 p(2104) t(2588) DbApi -> CDb::OpenDatabase - hr
>> = 0x80004005 - db.cpp(678)
>> 10/11/2005 16:03:06.078 p(2104) t(2588) DbApi ->
>> CDb::OpenDatabase(&C:\Documents and Settings\cliff\Application
>> Data\Microsoft\ActiveSync\Profiles\WM_cliff\user.s df, 0, 0x415f76c) -
>> returning 0x80004005, *ppDb == 0x0 - db.cpp(717)
>> 10/11/2005 16:03:09.124 p(2104) t(2588) Notif ->
>> CMapiSession::Register - entering - mbase.cpp(1890)
>
> As you can see, the callis continue on to CMapiSession, which did not
> happen above with folder redirection on.
>
> So, considering I've seen plenty of other people with this error, I
> suspect I'm not the only sysadmin that has run into this. So here is
> my question...
>
> 1) Is this simply a permissions issue? Can I alter permissions onthe
> remote share or processes to resolve this problem? or...
>
> 2) Is this a bug with ActiveSync and it's ability to access a profile
> on a UNC?
>
> If the latter is case, I'm not willing to give up folder redirection to
> deploy a mobile application. It has saved my hide too many times with
> proper backups to risk disabling it. I'd rather look at alternative
> mobile devices firt, since no major investment has yet been made.
>