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Re: activesync encountered a problem on the desktop support code 86000107

 
 
Chris De Herrera
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      05-15-2006
Hi,
Since you upgraded to XP, you need to reinstall ActiveSync.


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<> wrote in message
news: oups.com...
> I've got an Orange SPV600 that has been happily syncing for the past
> few months. Suddendly it's started giving this error message
> "activesync encountered a problem on the desktop support code
> 86000107". The strange thing is a colleague also started getting this
> message although he uses a different device ( iMate KJAM I think ).
>
> The only consistent thing appears to be the recent Windows XP upgrade.
>
> We are both on the same Exchange server.
>
> Any ideas? This is really frustrating.
>
> Rob.
>



 
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BigAlsDaddy
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      12-24-2006


"Mozzer" wrote:

> Couple of things. I didn't "upgrade to XP". It was just a regular
> Windows Update. The other thing is that it does work sometimes. Only
> way I can see of doing it is by deselecting all of the things I sync.
> Letting it Sync "nothing". Then selecting them one at a time. However
> after a few hours it starts playing up again.
>
> Is there anyway of knowing what that error code "means"?
>


Quote:
Originally posted by Mozzer
...the other thing is that it does work sometimes. Only way I can see of
doing it is by deselecting all of the things I sync. Letting it Sync
"nothing". Then selecting them one at a time. However
after a few hours it starts playing up again.

Is there any way of knowing what that error code "means"?
The
internet is 'empty' regarding this question. It took me 8 hours to find
nothing. The error code stays unexplained, even MS hotline is helpless. From
uncounted try-and-error hours spent it 'means' to me that somewhere in your
synced data there is a corrupt entry (from the weird point of view of
ActiveSync) and the 'only' action you have to perform is: export all Outlook
data (in another pst file), backup all files synced, copy and move all
favourites, thus flush anything synced, de-select all options, sync 'empty
(as you described), re-import, re-copy, move back and the like, select all
options and sync again while crossing your fingers. It worked for me, but no
warrants...
 
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