Hi, I have the same Problem, but i have Windows XP XK3 with office 2007, my
Palm Device is Treo pro and I have installed active sync 4.5.0 (the last
version),.
I can't sync my contacts and calendar, but my splashid and office onenote
sync perfectrly.
I f you help me !!
my error in wcesmrg.log file.
**********************************
07/22/2009 13:22:02.276 p(4160) t(5088) AirSyncStatusXML -> Process XML:
<Status Partner="{25B2A1F4-4516-481D-B638-30D7B7A0C552}"><Total
value="100"/></Status> - ASStatus.cpp(617)
07/22/2009 13:22:02.276 p(4160) t(5088) AirSyncStatusXML -> Process XML:
<Status Partner="{25B2A1F4-4516-481D-B638-30D7B7A0C552}"><StatusString
type="Status" value="Synchronizing folders"/></Status> - ASStatus.cpp(617)
07/22/2009 13:22:02.276 p(4160) t(5088) AirSyncStatusXML -> Process XML:
<Error Partner="{25B2A1F4-4516-481D-B638-30D7B7A0C552}" Code="85010014"
Title="View status" Body="ActiveSync encountered a problem on the desktop."/>
- ASStatus.cpp(617)
07/22/2009 13:22:03.776 p(4160) t(5088) AirSyncStatusXML -> Process XML:
<SyncEnd Partner="{25B2A1F4-4516-481D-B638-30D7B7A0C552}" Datatype=""/> -
ASStatus.cpp(617)
07/22/2009 13:22:03.776 Start remote log processing for 'SplashIDSync': [0
changes, 1 items]
07/22/2009 13:22:03.776 Done remote log processing for 'SplashIDSync'
07/22/2009 13:22:03.776 **** Starting synchronization of all
************************************
"Peter Maddern" wrote:
> Can anyone help me! I’ve spent a whole week trying to fix this extremely
> frustrating problem with no success!
>
> I’m using a laptop connected to the internet from a wireless router on a
> home network. I have Outlook 2003 with POP3 e-mail accounts running under
> Windows XP Professional SP2.
>
> I upgraded the ROM on my Pocket PC phone from WM 2003 SE to WM5. Using the
> Pocket PC in its cradle connected to my laptop via USB, sync of Outlook data
> to and from my laptop and using ActiveSync 4.1 worked perfectly with my old
> WM 2003 setup. Now after the ROM upgrade to WM 5, only files, Notes and
> favorites sync over to the Pocket PC. No appointments, contacts or emails
> sync over. However, "Explore the Pocket PC" works fine. With the ActiveSync
> dialogue box open, if I click on "view status", I get the error message.
> "ActiveSync encountered a problem on the desktop: Support code 85010014".
> ActiveSync of Outlook from my
>
> Because it is essential to me to have my desktop Outlook data on my Pocket
> PC, I have spent many hours searching the web and I see a large number of
> posts describing the same problem. So it seems to me that this is a very
> common problem! Some but not all folks seem to get it to work after
> deleting/re-installing Outlook or deleting and creating a new partnership but
> I have had no success. I just seem to be going around in circles. Support
> code 85010014 is said to be a server error I believe?
>
> Interestingly, ActiveSync works OK for me on my desktop in my network. This
> has an Ethernet connection to the router. However, my desktop is not my
> primary computer.
>
> I have tried the following on my wireless laptop with no success:-
>
> Soft and hard resets of the Pocket PC
> Scanned my Outlook pst file for errors using scanpst.exe
> Completely unisntalled Outlook and re-installed it
> Tried with a new Outlook .pst file
> Uninstalled AS 4.1 and re-installed it
> Deleted the partnership and created a new one
> Tried with macros on and off in Outlook
> Uninstalled the news reader client (IntraVnews) I have as a plugin on Outlook
> Disabled the Windows firewall
> Disabled my Kaspersky anti – virus software
>
> Below are relevant sites - computer experts (I’m not one) might recognise
> something in there which I need to do to get a fix to make ActiveSync sync
> all my Outlook data over:-
>
> http://www.microsoft.com/windowsmobi...c/default.mspx
>
> http://www.pocketpcfaq.com/faqs/acti...syncerrors.htm
>
> http://pdaphonehome.com/forums/archi...p/t-56146.html
>
> (Towards the bottom of the above web page, the poster "Duglaw" has a
> transcript of a MS support person who took control of his PC and fixed the
> problem - I made the registry changes mentioned in the transcript but again
> no luck).
>
> Below is my wcesmgr.log file from one of my unsuccessful sync attempts. Can
> anyone tell from this log what my problem is? The first mention of "error" in
> is in the line that has "Error Partner" a couple of lines up from the bottom.
> Note I didn't tick all the Outlook item options in ActiveSync dialogue box. I
> just ticked one or two of them.
>
> 02/07/2006 15:17:17.144 Checking existing partnership on device 0x1E741D47.
> 02/07/2006 15:17:17.215 **************** Logging Started ****************
> 02/07/2006 15:17:17.215 Process C:\Program Files\Microsoft
> ActiveSync\WCESMgr.exe p(2928)
> 02/07/2006 15:17:17.215 ActiveSync second instance started, Cmd line:
> '/onconnect'
> 02/07/2006 15:17:17.215 ActiveSync second instance exiting
> 02/07/2006 15:17:17.215 **************** Logging Stopped ****************
> 02/07/2006 15:17:22.682 DTPT: Setting DTPT network to
> {ADB0B001-10B5-3F39-27C6-9742E785FCD4}
> 02/07/2006 15:17:23.934 DTPT: Send DTPT
> Network={ADB0B001-10B5-3F39-27C6-9742E785FCD4}. Result=0x00000000
> 02/07/2006 15:17:32.426 *** Http listener loaded
> 02/07/2006 15:17:32.426 Connected to device 0x1E741D47 (PocketPC,
> WM_Peter_Madde1) [partner 0]
> 02/07/2006 15:17:32.426 **** Starting synchronization engine
> 02/07/2006 15:17:34.319 Remote object: 'Ink', SSPId: 0x00002710 [0 items]
> 02/07/2006 15:17:34.319 Remote object: 'Favorite', SSPId: 0x00002711 [4
> items]
> 02/07/2006 15:17:34.319 Remote object: 'Media', SSPId: 0x00002712 [1 items]
> 02/07/2006 15:17:34.319 Remote object: 'File', SSPId: 0x00002713 [18 items]
> 02/07/2006 15:17:34.319 WARNING: Object type 'HPC Favorite' is not installed
> on the device
> 02/07/2006 15:17:34.319 WARNING: Object type 'PhotoSync' is not installed on
> the device
> 02/07/2006 15:17:34.319 WARNING: Object type 'Mobile Application Link' is
> not installed on the device
> 02/07/2006 15:17:35.551 **** Synchronization engine started
> 02/07/2006 15:17:37.754 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <SyncBegin Partner="" Datatype=""/> - ASStatus.cpp(617)
> 02/07/2006 15:17:38.806 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <SyncBegin Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}" Datatype=""/> -
> ASStatus.cpp(617)
> 02/07/2006 15:17:40.308 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <Status Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}"><Progress
> value="0"/></Status> - ASStatus.cpp(617)
> 02/07/2006 15:17:40.308 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <Status Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}"><Total
> value="100"/></Status> - ASStatus.cpp(617)
> 02/07/2006 15:17:41.720 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <Status Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}"><StatusString
> type="Status" value="Synchronizing folders"/></Status> - ASStatus.cpp(617)
> 02/07/2006 15:17:43.232 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <Error Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}" Code="85010014"
> Title="View status" Body="ActiveSync encountered a problem on the
> desktop."/> - ASStatus.cpp(617)
> 02/07/2006 15:17:44.233 p(1552) t(484) AirSyncStatusXML -> Process XML:
> <SyncEnd Partner="{8A4CD60C-FD91-413F-A983-9B137702850C}" Datatype=""/> -
> ASStatus.cpp(617)
> 02/07/2006 15:17:44.233 **** Starting synchronization of all out-of-date
> items
> 02/07/2006 15:17:44.233 Synchronizing 0 items
> 02/07/2006 15:17:45.625 **** Completed synchronization
>
> Peter, UK
>
>
>
>
> --
> Peter
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