RE: activesync old&new crashes winXP at connection settings

Hi,

I understand that you uninstall Activesync, rebooted your computer and
re-installed again,right?
--
Linley Meslier
Microsoft MVP - Mobile Devices
Http://PocketpcMauritius.blogspot.com
Http://PPCMUDownloads.blogspot.com/


"toubib2 via PocketPCJunkies.com" wrote:

> my winhomexpsp3 has misery with activesync ...tried old ones and new ones to
> no avail ...when I click on connection settings the box crashes instantly and
> reboots giving either a message it recovered from a serious fault or giving
> me the black screen asking how to boot or else rebooting normally ...however,
> my laptop right next to it having winxpprosp3 works fine with activesync ...
> wazzat? I need my ppc to work ...neebodee got any ideas?
>
> --
> Message posted via PocketPCJunkies.com
> http://www.pocketpcjunkies.com/Uwe/F...esync/200811/1
>
>

Ji,
What is the exact error message you see when ActiveSync fails?


--
Chris De Herrera
http://www.pocketpcfaq.com
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"toubib2 via PocketPCJunkies.com" <u2335@uwe> wrote in message
news:8def32aa6425b@uwe...
> had activesync 4.5, uninstalled, reinstalled, uninstalled again, installed
> version 3.8, same, uninstalled, reinstalled 4.5 & rebooted each time ...
> nothing helps ...was working fine before for years!!
>
> Linley Meslier wrote:
>>Hi,
>>
>>I understand that you uninstall Activesync, rebooted your computer and
>>re-installed again,right?
>>> my winhomexpsp3 has misery with activesync ...tried old ones and new
>>> ones to
>>> no avail ...when I click on connection settings the box crashes
>>> instantly and
>>> reboots giving either a message it recovered from a serious fault or
>>> giving
>>> me the black screen asking how to boot or else rebooting normally
>>> ...however,
>>> my laptop right next to it having winxpprosp3 works fine with activesync
>>> ...
>>> wazzat? I need my ppc to work ...neebodee got any ideas?
>
> --
> Message posted via PocketPCJunkies.com
> http://www.pocketpcjunkies.com/Uwe/F...esync/200811/1
>

Hi,
This sounds like a driver or hardware issue. I'd start by reviewing the
steps at
http://www.pocketpcfaq.com/faqs/acti...connection.htm

I've been busy documenting how ActiveSync and WMDC work as well as writing
about different technology.

Sincerely,

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"toubib2 via PocketPCJunkies.com" <u2335@uwe> wrote in message
news:8e0a73619e22d@uwe...
> There is no error ...windows instantly crashes to black screen and
> proceeds
> to reboot ...subsequently, boot process gives variously:
>
> 1. normal boot
> 2. black and white screen to select boot (either normal windows or safe
> mode,
> etc.)
> 3. once boot proceeds gives message "windows has recovered from a serious
> error"
>
> ..by the way, Chris, how are you doing? ...I have enjoyed your site(s) for
> years having spent many pleasant hours learning to hack my ipaq3635 with
> silverslider and CF card slot and such ...I have learned a lot ...thanks
> for
> responding, Chris and others!
>
> Chris De Herrera wrote:
>>Ji,
>>What is the exact error message you see when ActiveSync fails?
>>
>>> had activesync 4.5, uninstalled, reinstalled, uninstalled again,
>>> installed
>>> version 3.8, same, uninstalled, reinstalled 4.5 & rebooted each time ...
>>[quoted text clipped - 15 lines]
>>>>> ...
>>>>> wazzat? I need my ppc to work ...neebodee got any ideas?
>
> --
> Message posted via PocketPCJunkies.com
> http://www.pocketpcjunkies.com/Uwe/F...esync/200812/1
>

Hi,
I do not recommend using Zone Alarm with ActiveSync because Zone Alarm has
been reported as still causing problems even when disabled or configured.

I would suggest uinsintalling it and using the XP firewall to begin with.

As for logs, I would look through the Event Viewer and see if there is
anything there (start - control panel - administrative tools - Event
Viewer). Beyond that there is usually a dump that is created when it blue
screens. However I do not know how to read it.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com


"toubib2 via PocketPCJunkies.com" <u2335@uwe> wrote in message
news:8e210a317b29d@uwe...
> thank you. as for the linked document
> http://www.microsoft.com/windowsmobi...esync-usb.mspx
> which cites
>
> Inbound TCP:
> 990
> 999
> 5678
> 5721
> 26675
>
> Outbound UDP:
> 5679
>
> ..I cannot figure out how to enter this data in the firewall. I took off
> Zone Alarm Free which does not allow "Advanced Rules" and put on
> PCToolsFirewallPlus Free which does ...I entered the executables in the
> exceptions but cannot figure out what to do about the above and further
> cannot evaluate whether or not that is responsible for the crashes. Is
> there
> a log somewhere in winXPhomeSP3 that records the crash event so I can cc
> that
> to you to see if you recognize something wrong there? ...thanks ...bob
>
> Chris De Herrera wrote:
>>Hi,
>>This sounds like a driver or hardware issue. I'd start by reviewing the
>>steps at
>>http://www.pocketpcfaq.com/faqs/acti...connection.htm
>>
>>I've been busy documenting how ActiveSync and WMDC work as well as writing
>>about different technology.
>>
>>Sincerely,
>>
>>> There is no error ...windows instantly crashes to black screen and
>>> proceeds
>>[quoted text clipped - 22 lines]
>>>>>>> ...
>>>>>>> wazzat? I need my ppc to work ...neebodee got any ideas?
>
> --
> Message posted via http://www.pocketpcjunkies.com
>

Hi,
I cannot tell the cause. It could be a driver issue, a wrong dll or some
hardware that is no longer working that could be causing it.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"toubib2 via PocketPCJunkies.com" <u2335@uwe> wrote in message
news:8e2d1613fb955@uwe...
> but...when I restart the computer in safe mode with no antivirus running
> and
> no firewall enabled or running (I took off zone alarm and put on
> PCToolsFirewall which has advanced rules feature required for activesync)
> ...
> when no security is running at all it still crashes activesync whether
> it's 3.
> 71 or 4.5 ...I tried both of them ...they usta work fine before.
>
> Chris De Herrera wrote:
>>Hi,
>>I do not recommend using Zone Alarm with ActiveSync because Zone Alarm has
>>been reported as still causing problems even when disabled or configured.
>>
>>I would suggest uinsintalling it and using the XP firewall to begin with.
>>
>>As for logs, I would look through the Event Viewer and see if there is
>>anything there (start - control panel - administrative tools - Event
>>Viewer). Beyond that there is usually a dump that is created when it blue
>>screens. However I do not know how to read it.
>>
>>> thank you. as for the linked document
>>> http://www.microsoft.com/windowsmobi...esync-usb.mspx
>>[quoted text clipped - 35 lines]
>>>>>>>>> ...
>>>>>>>>> wazzat? I need my ppc to work ...neebodee got any ideas?
>
> --
> Message posted via http://www.pocketpcjunkies.com
>